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Fitzgerald Hyundai Rockville

Rockville, MD

3.3
489 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 489 reviews

July 01, 2016

Hyundai Review Amazing Experience! I have been working with Jay for 10+ years and have been very happy with all of my purchases, the service - the whole package! It' More

by naticheaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2016 -

Fitzgerald Hyundai Rockville responded

This is outrageously FANTASTIC to hear!! Thank you so much for being a long time customer to Jay and all of here at Fitzgerald. We look forward to serving you again!

June 30, 2016

Answers to survey Very easy, straight forward and thorough review. My experience was great. Duy was extremely nice, knowledgeable and friendly. I didn't feel pressure f More

by jreuschlein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duy
Jun 30, 2016 -

Fitzgerald Hyundai Rockville responded

That is so great to hear! Thank you for taking the time to share your experience. We love to hear from our customers!

June 28, 2016

Do your own research I would recommend that you do your own thorough research prior to meeting with a salesperson at this dealership. We had an expectation that our salesp More

by jen_joslin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 06, 2016 -

Fitzgerald Hyundai Rockville responded

Hi Jen, from my understanding you, Ben, and Jeff have discussed your review and you are now a satisfied customer that will be returning for service in the future! We look forward to treating you and your vehicle to the FitzWay in the near future.

June 24, 2016

Ben Touray and his great customer service I waited longer than I would have liked, but overall I had a great experience/service by Mr. Ben Touray. He guided me every step of the way. He mad More

by michael.harewood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Touray
Jun 24, 2016 -

Fitzgerald Hyundai Rockville responded

So happy to hear that Ben was able to guide you every step of the way! We appreciate you leaving us this great review! Thanks for your business.

June 23, 2016

Fitz Auto I am very grateful to Ben for assisting me with my new car!! Ben was very patient with me in making my decision. I was able to test drive the car an More

by cmjones1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob the Finance Manager, Pamadou Touray
Jun 23, 2016 -

Fitzgerald Hyundai Rockville responded

Thank you for posting! We appreciate you choosing Fitzgerald's as your auto dealer. Please stay in touch if you have any questions at all.

June 21, 2016

My First New Car Purchase I absolutely love the service and Ben Touray was the best. I will refer people to this dealer because they actually take time and consider your needs More

by latishadc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamadou Touray
Jun 21, 2016 -

Fitzgerald Hyundai Rockville responded

Wonderful! We love hearing from our customers and are so glad that you had a great experience with Ben and Fitzgerald's! On behalf of everyone here at Fitzgerald Rockville Hyundai - enjoy your new ride!

June 18, 2016

Truitt review of Fitzgerald auto mall Excellent treatment and unbelievably friendly. I hate the ordeal of buying a car, but this was an enjoyable experience. Just wish you were closer to More

by pattytruitt224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Henry
Jun 19, 2016 -

Fitzgerald Hyundai Rockville responded

Patty thanks for sharing this with us, we are glad we could make the purchase of your car enjoyable for you!

June 17, 2016

excallent It was the first time buy a brand new car, It was a very good to know that there is people that will help you to get the car that you want . More

by red_roses
Recommend Dealer
Yes
Employees Worked With
Gobind Samtani
Jun 17, 2016 -

Fitzgerald Hyundai Rockville responded

I am so glad to hear your first time buying new was a pleasant experience for you! We look forward to being of your assistance in the future.

June 16, 2016

Best Dealership in the Area Excellent attention to details. Am very pleased with my new 2017 Elantra. Still need to get instructions on use of windshield wipers and the radio. More

by patriciatiede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gobind Samtani
Jun 16, 2016 -

Fitzgerald Hyundai Rockville responded

Patricia we would love to help you with that! Give us a call at 301-881-4000 or stop by anytime for some quick assistance. Thanks for your business and we will see you again soon!

June 15, 2016

Best buying car experience Kenny Li did an excellent job for choosing the right vehicle for me and very helpful for explaining the overall vehicle features. I will definitely re More

by gary791493
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Li
Jun 15, 2016 -

Fitzgerald Hyundai Rockville responded

Thank you for purchasing a Hyundai and we will pass on your great review to Kenny.

Jun 16, 2016 -

Fitzgerald Hyundai Rockville responded

Thank you for taking the time to share your experience. We are happy to hear Kenny guided you thoroughly through the car buying process. We hope you are enjoying your new car!

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