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Fitzgerald Hyundai Rockville

Rockville, MD

3.4
488 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 488 reviews

February 24, 2022

The guy has a horrible disposition and bad attitude…if you’re paying a $500 doc fee..you’re getting taken!!! Do yourself a favor a purchase from another dealership. More

by kayklae
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet..Todd or Liz???
January 29, 2022

Ordered a Hyundai Santa Fe Plug-in Hybrid. Eventhough many dealers are charging a mark-up in the thousands, Fitzgerald honored their commitment to sell us the vehicle at sticker price. The general manag More

by cdwirish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Alex, Justin
August 31, 2021

I was very pleased with my recent experience at Fitzgerald Hyundai. Had a very nice and easy experience! This is my 3 rd car purchase with Fitzgerald! More

by Stella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Elmore
August 27, 2021

Purchased a used vehicle from the White Flint location. I would not use this dealership for any future purchases, event hough they received tax dollars through the COVID Paycheck Protection Program (PPP). More

by stdickerson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Heiman
August 24, 2021

Don't believe anything the sales people/managers tell you--even in writing--because they do not honor their written commitments. They took our $500 deposit in mid-July 2021 to "secure" our new car "that More

by Macscruph
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Zahra
April 10, 2021

Purchased a used car recently. The car had some paint issues but as part of the purchase they agreed to fix them. I dropped the car off a few days after the purchase. They've now had my car for nearly 2 More

by Scott
Customer Service
Recommend Dealer
No
Employees Worked With
Muhammad
March 10, 2021

I have bought two cars from Fitzgerald Rockville and they are leaps and bounds above any other car sales experience I’ve ever had in my 55 years. This Single mom was treated with respect and transparency th More

by Fitzfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Returned to Fitzgerald Hyundai Rockville for our second car purchase, this time a 2020 ioniq hybrid SEL. Leo was fantastic to work with as he matched the truecar offer we had from a competing dealer. He More

by Reflective
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo (sales manager), Ben (sales associate)
March 01, 2021

From start to finish service was 10+...fast! Donny’s knowledge of vehicle keeps my 175K mile SUV on the road. Everyone needs a Donny!! More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny in service 5 Stars!!!
February 26, 2021

Great experience. Staff was friendly and COVID precautions were taken. Prompt service. Details were explained to me snd coupons applied as requested. thank you I appreciate the staff’s effort More

by Joan.godich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep