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Fitzgerald Hyundai Rockville

Rockville, MD

3.2
490 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 490 reviews

August 11, 2017

GREAT!!! Great Experience. Honest, upfront, no games. Do your homework as always and know what you want before you go then they will help you buy it! The staff More

by hammill.eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you SO MUCH Eric!! We loved working with you at your recent visit and hope to serve you again down the road. Drive safe and take care!

August 10, 2017

Good They met my satisfaction. I was happy with my service at Hyundai. I have no complaints and I am happy with my purchase. Good job. More

by amandae.kind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Li
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you very much for your 5 star recognition! We're happy to have been able to serve you and look forward to doing so again in the future.

August 10, 2017

Ben 3rd time he's sold me a car and is well manures and courteous knows his business Ben was the Best salesmen worked me until I was ready and very patient he's very pleasant pays attenuators my needs and concerns never let him go he's More

by bbush7979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete, Gobind Samtani
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

We are so proud of Ben for taking such great care of our customers! Thank you so much for sharing about your experience and we hope you are still enjoying your new car. See you soon!

August 10, 2017

Happy repeat business I leased a 2015 Hyundai Genesis from Fitzgerald in July 2014. When the lease was up in July 2017, there was no question in my mind that I would retur More

by danjose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halpern
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

Thanks for choosing the FitzWay Dan! The Genesis G80 is an amazing car and we are so thrilled we were able to assist you with getting into a new one. Enjoy and we will see you next time!

August 10, 2017

Service I must say my experience was not good in the beginning....., I was not taken seriously... I was told to come back the next day and the Santa Fa would More

by 1963dtj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember their names, Kenny Li
Sep 06, 2017 -

Fitzgerald Hyundai Rockville responded

Patricia, please accept our apologies that your experience was not what you expected it to be. Our sales manger, Kieth Goodwin, has reached out to you via phone and email but has not heard back from you. Please give him a call at your earliest convenience at 301-881-4000.

August 10, 2017

Fitzgerald Hyundai - Rockville The dealership was under renovation so the showroom and office space was poor. Despite this inconvenience the sales staff made the buying experience p More

by jeffwaldo57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Hemnani , Kenny Li
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

Mr. Waldo we appreciate your understanding in working with us as we renovate our business. We are excited to share our newly opened showrooms with you when you return to pick up your tags in the near future. Enjoy your new car and thank you for sharing your review with us!

August 10, 2017

Hyundai Jay did a great job with the sales process and the walk around and explanation of the vehicles features. The vehicle could have been cleaner at deliv More

by neinhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you so much for bringing your business to Fitzgerald! Would you please give our Sales Manager (Pete Hemnani) a call so he can speak with you about the condition of your vehicle at the time of delivery? We look forward to hearing from you and hope you are enjoying your new car! 301-881-4000

July 29, 2017

Good service and friendly We are very happy that we got the best service that day. Will definitely will go back and recommend to family and friends. One of the best dealer and More

by mptchou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Li
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

We appreciate all the business you bring to us and consider your family a part of our own! Thank you so much for sharing your thoughts and we look forward to seeing you next time. Drive safe!

July 23, 2017

Elantra Eco Great experience! Would highly recommend to anyone looking to get a new car. Very friendly and helpful from start to finish. My new Elantra is everyth More

by bschmiech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

We're so happy you chose us too! Your business is very much appreciated and we look forward to serving you again in the future. Wishing you many safe and fun miles in your new Elantra!

July 21, 2017

Bobbitt Thank you Jay and Dottie. I truly appreciate the service and the special attention shown after I took the car. Thank you so very mcuh More

by michaeljbobbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

It is truly our pleasure Michael! Thank you for choosing Fitzgerald and we look forward to seeing you next time.

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