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Fitzgerald Gaithersburg Hyundai
Gaithersburg, MD
52 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Fitzgerald's Gaithersburg Hyundai. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Hyundai models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Hyundai lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Hyundai parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Fitzgerald's Gaithersburg Hyundai to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 905 North Frederick Ave Gaithersburg, Maryland, and a short drive away from Baltimore, Arlington VA, Alexandria VA and Washington DC, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 52 reviews
December 28, 2024
My review is based on my experience and not the car itself. I recommend the Hyundai Kona but I strongly do not recommend the gaithersburg location. Edit: I shared my experience with the director of itself. I recommend the Hyundai Kona but I strongly do not recommend the gaithersburg location. Edit: I shared my experience with the director of guest services after I found a rip in the steering wheel. She told me I could schedule a time to possibly get it fixed. After not hearing from her and taking some time to reflect on my experience with purchasing my first car, I decided to change my review to 1 star. She then called me to say that I would have to sign a contract saying I would no longer write negative reviews if I wanted to get my steering wheel fixed. I told her I'm no longer interested because it was never about the steering wheel, it was about how I was treated. I would rather speak my truth and ensure that future car buyers do not experience the same thing. I recently bought my first car (hyundai kona). My sales person Simon was very kind and helpful. However, I had some issues with one of the sales managers who made multiple mistakes and misinformed my sales consultant with the wrong numbers. The whole process took multiple days because they could not find the car that I wanted (Kona white AWD). Then they informed me that there was a Kona white FWD available which is obviously pricier. When I finally came in to seal the deal, I was told that the original 0% interest fee was now suddenly 2.2%. I felt frustrated and blind sided. On top of this, when I spoke with the sales manager over the phone, she was extremely aggressive and rude. If there is a mistake or complication, I don't believe that it is ever okay to put your frustrations on others, especially your customers. More
by jane
Employees Worked With
December 01, 2024
Dealership was very clean and had many options of various trims to choose from. We had a very pleasant experience and Muhammed made the sell feel very personal and comfortable. We will be back once our finan trims to choose from. We had a very pleasant experience and Muhammed made the sell feel very personal and comfortable. We will be back once our financing is finished. More
by jonasdebem
Employees Worked With
November 27, 2024
The service department is outstanding, we've had 4 cars serviced here over 17 years and they are always professional, organized, and communicative. Our experience has been that quality dealer service is ac serviced here over 17 years and they are always professional, organized, and communicative. Our experience has been that quality dealer service is actually the lowest cost of ownership, providing highly reliable operation from new warranty to well over 100K and 150K miles. More
by Edward
Employees Worked With
Carlin Le
November 23, 2024
Incredibly honest, professional, informed, and smooth experience. Muhammad was great. Really enjoyed buying a car here with him! experience. Muhammad was great. Really enjoyed buying a car here with him! More
by jzh
October 23, 2024
My buying experience with Muhammad was outstanding and very professional. He is one of the most knowledgeable salesman in the business and was my pleasure to deal with him . very professional. He is one of the most knowledgeable salesman in the business and was my pleasure to deal with him . More
by Jeff
October 17, 2024
Fawad is an excellent sales person, very helpful. Rest of the sales team members pitch in willingly as needed. Rest of the sales team members pitch in willingly as needed. More
by FMML2
Employees Worked With
October 11, 2024
Muhammad was excellent! He was very patient with answering my questions and thoroughly explained all parts of my new car to meet. He didn’t pressure me at all and was know He was very patient with answering my questions and thoroughly explained all parts of my new car to meet. He didn’t pressure me at all and was knowledgeable about my car! I’m thrilled with my purchase! More
by Sheree
Employees Worked With
October 03, 2024
It was worth the hour and a half drive to seet their huge selection of cars. selection of cars. More
by Captswa18
Employees Worked With
September 06, 2024
Farshad was very knowledgeable about the palisades. He helped me find what I wanted and did not pressure us. He went over all the buttons inside and told me not to hesitate is I had questions I wou He helped me find what I wanted and did not pressure us. He went over all the buttons inside and told me not to hesitate is I had questions I would highly recommend him More
by m.sporer2256
September 06, 2024
I can't select my proper vehicle below, but I worked with Farshad and Lisa at Fitzgerald to pick up a 2025 GV70. The experience was fantastic, the only slowness to the process was because of my credit report Farshad and Lisa at Fitzgerald to pick up a 2025 GV70. The experience was fantastic, the only slowness to the process was because of my credit report having a requirement to contact me when a purchase is being made. Everyone was friendly, the experience was enjoyable, informative, no pushy sales tactics, no xx or games. I'd highly recommend visiting them. More
by plosborn
