Fitzgerald GMC Rockville

Craig Hassett and Dan (the manager) were amazing to work with... kind, professional, honest and patient. I went to 3 different dealerships. Fitzgerald was by far the BEST of the three. I will recommend w with... kind, professional, honest and patient. I went to 3 different dealerships. Fitzgerald was by far the BEST of the three. I will recommend working with Fitzgerald and Craig specifically to others. More

Thorough knowledge of the product. Understood my particular requirements for a car and sold the best one for my needs. While he explained the virtues of the top-end selection, Craig did not force a particular requirements for a car and sold the best one for my needs. While he explained the virtues of the top-end selection, Craig did not force a heavy "upsell". Consequently, I walked away with the car I wanted, which was a higher-end model than I had anticipated buying before I walked in. His sales approach was thorough, but never pushy. He engaged in conversation of mutual interest. His approach was positive and he sold the benefits of working with that particular dealership and buying that particular car. Dan worked quickly and decisively on the numbers. He showed a number of options and had a sense of how I wanted to the numbers to work. His work was integral in my decision to buy the car that evening. As I left work at 6:00 that evening I had no intention of buying a new car, thinking I would keep the car I had for another year. By 8:30, I signed the deal on a new Acadia. The buying experience was exceedingly positive, relaxed, and enjoyable. More

Craig did not try to oversell us. He spent as much time as my wife and I needed to test drive cars to let us determine what we wanted. He shared his knowledge of the cars by answering our specific question as my wife and I needed to test drive cars to let us determine what we wanted. He shared his knowledge of the cars by answering our specific questions as opposed to inundating us with information of which we had no interest. He was very pleasant. Our experience was as enjoyable as spending time with a friend. His patience with all of our many questions helped us to make the decision. Our time spent in the dealership building was very minimal. Most of the time was spend driving various makes of cars. Once we decided, we were out of there in less than an hour. More

we returned to Fitzgerald Buick and specifically asked we returned to Fitzgerald Buick and specifically asked for Craig Hassett because he was so responsive on a previous purchase. Again on this purchas we returned to Fitzgerald Buick and specifically asked for Craig Hassett because he was so responsive on a previous purchase. Again on this purchase he was helpful and facilitative. Appreciated the assistance of the business office in completing the purchase and the follow up calls from the dealer to be sure we were satisfied. When we took our previous Buick( LaCrosse) in for service we had much higher satisfaction than our previous dealings with Coleman Cadillac in Bethesda. We purchased the new Regal to have a smaller car and moved from a lease agreeement. More

I cannot say enough good things about these guys. Our initial contact with Fitzgerald Rockville GMC was via email and Eyal's responsiveness was exceptional. When my wife and I showed up to the dealershi initial contact with Fitzgerald Rockville GMC was via email and Eyal's responsiveness was exceptional. When my wife and I showed up to the dealership to look at the car we were inquiring about, I was greeted by name. Eyal informed me that he would have Axel ready to show me the car when I arraived and he was. He offered to drive the car to the front of the dealership so that we didn't have to wander a parking lot in the heat. Axel did a fantastic job of showing us all of the features of the car and was a joy to test drive with. Once we returned to the dealership, we felt no pressure to buy. We fell in love with the car and after a few minutes to discuss the purchase, we decided to bring the car home. The entire purchasing process was painless. The no-hassle pricing was fantastic and they gave us a great deal on our trade. I felt taken care of and not taken for a ride. They have an exceptional group of people there that genuinely care and it shows in their professionalism and attention to detail. More

Fitzgerald Auto Mall made purchasing a used car very easy. Their 138 point inspection report allowed me to make an informed decision on the condition of the car I purchased. Anyone in the DC area looki easy. Their 138 point inspection report allowed me to make an informed decision on the condition of the car I purchased. Anyone in the DC area looking for a used car should check out FitzMall.com. More

I recently purchased a new 2008 GMC Yukon Denali from Fitzgerald Pontiac Buick GMC. I have been in the automotive industry for 10 years on the technology side, and have seen every type of dealership (fro Fitzgerald Pontiac Buick GMC. I have been in the automotive industry for 10 years on the technology side, and have seen every type of dealership (from entry level to high line to exotics) in almost every market across the country. There are a lot of good dealerships out there, and unfortunately few bad there are some bad ones... but this one was exceptional. I have purchased a lot of cars over the past ten years, everything from sports cars, sport utility vehicles, pick up trucks, and luxury sedans, and this was one of the best car buying experiences I have ever had. Eyal Touge and the Fitzgerald team were responsive, timely, and professional in every aspect. The staff was polite & courteous and a real pleasure to work with. Mr. Fitzgerald you should be proud of your staff and how well they represent your organization. Thank you, Jeff Clark More