Firkins Chrysler Jeep Dodge Ram

Jeep air bag recall Excellent service from Derek. Also had a service engine light on that was fixed no question. Loaner car provided was brand new. Could not recommend mo Excellent service from Derek. Also had a service engine light on that was fixed no question. Loaner car provided was brand new. Could not recommend more. More

Firkins on 1st is very warm and welcoming, my service advisor Richard crewes was very kind and knowledgeable about what I needed and helped us in a prompt ma on 1st is very warm and welcoming, my service advisor Richard crewes was very kind and knowledgeable about what I needed and helped us in a prompt manner More

Had a great experience with Jeff, no one else. Terrible customer service in collision department on Friday 10/25 around 10:00AM. Totally ignored, felt I was bothering whoever I asked for help, he n Terrible customer service in collision department on Friday 10/25 around 10:00AM. Totally ignored, felt I was bothering whoever I asked for help, he never identified himself. Also left with a rental car that had tires under deflated as I pulled out. Is this a common problem? I know the answer, that’s not part of Firkins. Let me ask you. Would you recommend your collision department and your rental car company. I think you know my answer. More

Buying a new vehicle Firkin's is a very reputable dealership. They have an excellent service department. We just bought a new vehicle and the sales rep, Shane, was awesome Firkin's is a very reputable dealership. They have an excellent service department. We just bought a new vehicle and the sales rep, Shane, was awesome. He took the time to find out what specifically we were looking for in a vehicle and explained different options that were available. It was also a fun time!! We had a great experience!! More

Not a good experience Lack of communication car was done never got a call to inform me about it. Person who took my keys even asked if I was waiting I told him No!!! He ask Lack of communication car was done never got a call to inform me about it. Person who took my keys even asked if I was waiting I told him No!!! He asked me for my cell number so he could call me when they were done but he never did. They closed and left for the day. I called to see if my vehicle is ready and the guy replied do you want to buy a car I said no. I just want my car he replied I’m salesman they left from the service department. How am I supposed to get home now I live in Tampa ! I was really upset I had to find someone to take me home and pay them. Later my son in law tells me that my car is ready for me to pick up it’s already 8:14 pm they said that Joseph mMurray went to the shop and took it out for me so I was relieved I was already crying. I just want to say thank you to him for coming back to do that for me! More

Outstanding Quality & Customer Service I am thrilled with my new Jeep and Firkins made buying it easier than i anticipated. Very happy with the entire process. I have been using their servi I am thrilled with my new Jeep and Firkins made buying it easier than i anticipated. Very happy with the entire process. I have been using their service department for about 7 years since moving from Sarasota and have always been pleased with their service as well More

Outstanding Service! I made a last minute appointment on Friday for extensive service for my Chrysler Town and Country early Monday. I wasn't sure that it would be possib I made a last minute appointment on Friday for extensive service for my Chrysler Town and Country early Monday. I wasn't sure that it would be possible to get everything done so soon with such short notice. I spoke with my service advisor Joe Murray and he assured me that my vehicle service would be totally completed. The service was totally completed and I'm very happy. Bob Hudick More

My first purchase at Firkkins Our salesman was Dwayne and he was very professional and thourough through the entire ordeal from the test drive to the final meeting with the finance Our salesman was Dwayne and he was very professional and thourough through the entire ordeal from the test drive to the final meeting with the finance officer. More

Excellent Received excellent service the entire time price was fair all follow ups and paperwork were done very efficiently. New style paperwork was very effic Received excellent service the entire time price was fair all follow ups and paperwork were done very efficiently. New style paperwork was very efficient on Computer table top. More

Oil Change/Tire Rotation/Back up Camera issue We love this dealership’s service center! From the minute you arrive and are greeted, to nice waiting room with coffee, water, donuts and other treat We love this dealership’s service center! From the minute you arrive and are greeted, to nice waiting room with coffee, water, donuts and other treats, to detailed communication of the service, it is by far the best. They even have someone come into the waiting room, to check on customers. We won’t go anywhere else! More