Firkins Chrysler Jeep Dodge Ram

Spam at it's worst Left my vehicle for a recall at 5:00 am. Got a phone call from service writer at 8:30 advising my truck "was down 1 quart of oil and would I want the Left my vehicle for a recall at 5:00 am. Got a phone call from service writer at 8:30 advising my truck "was down 1 quart of oil and would I want the technician to perform an oil change. I declined since the oil was changed 4,00 miles ago and that I didn't feel the oil was checked properly. After picking up the vehicle and driving 12 miles to my home, I let it sit level for 15 minutes and checked the oil level. The level was perfectly on the full mark as it has been since I've owned the vehicle. I question either the knowledge of the tech, or the integrity of the writer... this behavior is moraly wrong in my humble opinion... More

Repair work Kenneth did an excellent job of coordinating the repair work on my Dodge Magnum and an excellent job of communicating with me during the process. Th Kenneth did an excellent job of coordinating the repair work on my Dodge Magnum and an excellent job of communicating with me during the process. The entire Firkins team that I came into contact with were exceptional. More

Terrific experience! We have had terrific service at Ferkins. Ken is easy yo work with, scheduling is a breeze and the service is tops. From start to finish the repair We have had terrific service at Ferkins. Ken is easy yo work with, scheduling is a breeze and the service is tops. From start to finish the repair service is timely, affordable and knowledgeable., We appreciate the service department at Ferkins! More

Dean was great I had a great experience with your sales guy Dean. He was very helpful and not pushy at all. The sales manager was great as well and worked with me o I had a great experience with your sales guy Dean. He was very helpful and not pushy at all. The sales manager was great as well and worked with me on my trade in value. Overall, it was the best car buying experience I’ve had. More

Big Dealer with personal attention We are pleased with everyone at Firkins. They are solid. Professional. Down to earth. Salesman Mark Gray helped us from our first inquiry throug We are pleased with everyone at Firkins. They are solid. Professional. Down to earth. Salesman Mark Gray helped us from our first inquiry through and beyond the sale.He is EXTREMELY good!! If they continue to be this good, we will be return buyers. More

Fantastic customer service I drove from South Florida to buy the automobile. I was very happy with service, the sales person Jeff Gray and the rest of the staff at Firkins were I drove from South Florida to buy the automobile. I was very happy with service, the sales person Jeff Gray and the rest of the staff at Firkins were professional and knowledgeable. I highly recommend Firkins. Thank you More

Great Place to Buy/Lease a Jeep I just leased a Grand Cherokee, dealing with Firkins for the first time. Like many people, I like having something new to drive, but don't look forwa I just leased a Grand Cherokee, dealing with Firkins for the first time. Like many people, I like having something new to drive, but don't look forward to the car buying experience. Firkins turned me around on this - no high pressure sales, they did exactly what they said they would do, the paperwork was done properly, and the Shawn Clarke (sales) and Carl Kovach (finance) were great. Having bought or leased eight Jeeps over many years, this was my best experience. Give Firkins a try and say "hello" to Shawn and Carl while you're there. - HWD More

Always 5-star service After purchasing a new vehicle from Firkins five years ago, I have not used anyone else for service. Thanks to service advisor Joe Murray, I'm always After purchasing a new vehicle from Firkins five years ago, I have not used anyone else for service. Thanks to service advisor Joe Murray, I'm always treated with courtesy, professionalism and concern for my complete satisfaction. The pricing is fair, especially for a dealer, and the turnaround is timely. The Firkins waiting room is newly remodeled and offers comfortable seating, tv, coffee, water and morning pastries. First class operation! More

Warranty repair They fixed a warranty issue in a timely manor and perform an oil change and tire rotation. Thank you for helping me with no appt and allowing me to dr They fixed a warranty issue in a timely manor and perform an oil change and tire rotation. Thank you for helping me with no appt and allowing me to drop it off. More

Service for Jeep Liberty Fantastic experience as always. You are blessed to have Joe Murray working for you. He is personable, knowledgeable, keeps me informed consistently Fantastic experience as always. You are blessed to have Joe Murray working for you. He is personable, knowledgeable, keeps me informed consistently and the vehicle is ready when promised....can't ask for much more from an employee. More