Firkins Chrysler Jeep Dodge Ram

Recall I was there for a recall. Personnel were friendly and efficient. The wait was easy and comfortable. I would highly recommend this is service departme I was there for a recall. Personnel were friendly and efficient. The wait was easy and comfortable. I would highly recommend this is service department! More

There when you need them most! I had an engine trouble light come on on my jeep renegade and was of course concerned so I called Joe Murray my usual service advisor at Firkins. Jo I had an engine trouble light come on on my jeep renegade and was of course concerned so I called Joe Murray my usual service advisor at Firkins. Joe had me bring it in an hour later and an hour and a half later it was fixed and I was out the door. That kind of service doesn’t happen everywhere. I was very pleased as I have a been in the past as well. I highly recommend Firkins to anyone looking to service their Chrysler product. More

Good Service The Service Department was helpful in checking out an electrical issue. I was able to stop in for a quick trouble code check and then make an appointm The Service Department was helpful in checking out an electrical issue. I was able to stop in for a quick trouble code check and then make an appointment to follow up on the concern. More

Amazing Customer Service Shawn gave the absolute best customer service I have received from a car dealership. Car was looked at and repairs completed in a timely manner. Cas Shawn gave the absolute best customer service I have received from a car dealership. Car was looked at and repairs completed in a timely manner. Cashier was very helpful as well. More

Great service Had a pesky check engine light. They figured out what was causing it. They were professional and treated me well. Richard was a pleasure to work with Had a pesky check engine light. They figured out what was causing it. They were professional and treated me well. Richard was a pleasure to work with. More

Professional We are always greeted with an interest into our reason for being there, and the work performed is done in a professional and timely manner. The bagels We are always greeted with an interest into our reason for being there, and the work performed is done in a professional and timely manner. The bagels and doughnuts are only icing on the cake! Joseph Murray has been our adviser with 3 cars now. More

Personal touch still exists at Firkins Our car is very precious to us and Joe always makes sure it is well taken care of in the service department. We have been driving our car a long dist Our car is very precious to us and Joe always makes sure it is well taken care of in the service department. We have been driving our car a long distance for maintenance at Firkins for several years as they are the only people we trust to touch it. Our recent experience was no exception and we appreciate the time that the staff took to confirm the appointment and welcome us (Shirley) and Joe's attention to our needs and also the parts manager who took the time to make sure we were getting what we expected. Overall a very positive experience! More

Oil change and recall updates Firkins took the time to go through my truck and check for recalls as they did an oil change. The service was fast and friendly Firkins took the time to go through my truck and check for recalls as they did an oil change. The service was fast and friendly More

Great customer service Joe was awesome as usual. Got there at 740 and was out by 830. Great job! Made it to work on time. I will be back for sure! Joe was awesome as usual. Got there at 740 and was out by 830. Great job! Made it to work on time. I will be back for sure! More

Very Good Service staff were excellent and keep me informed on what was going on. I was overall please with the service, and the waiting room was excellent. Service staff were excellent and keep me informed on what was going on. I was overall please with the service, and the waiting room was excellent. More