Firkins Chrysler Jeep Dodge Ram

Brett was the best salesman. He actually stood up for me against the sales manager fighting for the sale. He knew my offer was reasonable and wanted the sale to happen. He was gr He actually stood up for me against the sales manager fighting for the sale. He knew my offer was reasonable and wanted the sale to happen. He was great throughout the entire process and I will say the dealership in the end did make the deal happen so I was very happy with the overall experience, eventually. More

Terrible dealer to work with. They try to gouge you with huge document fees. Go somewhere else to purchase a vehicle. Sales team is terrible and don't respond or even have mana They try to gouge you with huge document fees. Go somewhere else to purchase a vehicle. Sales team is terrible and don't respond or even have management contact when requested. More

I called to make sure that a part is in stock, was confirmed and price told. Spent 40 min in traffic (one way) and all of the sudden the price is about 60% higher. When I told him that I called just a confirmed and price told. Spent 40 min in traffic (one way) and all of the sudden the price is about 60% higher. When I told him that I called just an hour before and was told a price, he stuck to the much higher price. This is not the first time I have had this exact same issue with this parts department. I will stay clear of this dealership altogether and not even consider buying a vehicle here again. My trust is gone. More

Have been a customer of Firkins Service Department for many years. Always helpful, friendly and gets the job done in a timely fashion. many years. Always helpful, friendly and gets the job done in a timely fashion. More

First time here since moving to Bradenton. So far so good. Thanks Firkins Jeep CD So far so good. Thanks Firkins Jeep CD More

Very efficient knowledge able and work was done to my satisfaction would recommend this dealer satisfaction would recommend this dealer More

Ram 3500 had an issue, ended up being tires, told the guys that the number they had was a home number and gave them a cell to text, about 3 days after the tires arrived, we called and left 3 VMs with no guys that the number they had was a home number and gave them a cell to text, about 3 days after the tires arrived, we called and left 3 VMs with no return call. We called and left a VM for service mgr (no return call) but at that time we got a call from service saying the vehicle had been done for 2 days and the techs were calling (nope, no missed calls or VMs) and texting the number (house number = no texts). When we picked up the truck the rims were DIRTY, the rims had to be taken off to replace the tires and the techs did NOT wipe them down! They were off, you probably had a rag, it's like a minute per rim, clean up for the customer (or after yourself) so 2 things: Listen to the customer, if they tell you text this number or call this number DO that not what you think, technology is great but customer service is better, next (item 2) go the extra distance for the customer, doesn't need to be above and beyond but at least clean what your touching More

Scheduled appointment and all went smoothly even with a huge thunderstorm on that afternoon. Great huge thunderstorm on that afternoon. Great More

Have been a customer with the service dept. for the past 3 years. They’ve always takin good care of me. for the past 3 years. They’ve always takin good care of me. More