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Firkins Chrysler Jeep Dodge Ram

Bradenton, FL

3.8
2,201 Reviews

2700 First Street

Bradenton, FL

34208

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2,201 Reviews of Firkins Chrysler Jeep Dodge Ram

January 26, 2019

Fast and easy I get the car I want ,and the financial Was explained to me with details Love it, wil recommend this dealer To my friends and family More

by GABYMOBILE1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
Jan 28, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you very much for leaving us a review. We are so glad to hear that you got the car you wanted and you love it. Congratulations and Best of luck with it!

January 26, 2019

Service Everyone was very nice. Customer service was excellent and very helpful. The men outside took the golf cart and brought my car to me instead of me try More

by ktzweng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of employees names but all were very friendly and helpful
Jan 28, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you so much for the review. We are so glad to hear you had a good experience while here for service. We look forward to seeing you at your next service visit.

January 26, 2019

MY PACIFICA AIR CONDITIONING EVERYONE THERE WAS VERY NICE AND HANDLED MY PROBLEM WITH GREAT SERVICE. MY AIR IS NOW WORKING GREAT. ALSO THE TAILGATE OPENS WITH NO NOISE More

by NANCYCARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RONALD DEATLEY
Jan 28, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

We are so happy to hear that your vehicle issues were resolved and that you had a great experience. See you at your next appointment!

January 26, 2019

Was told part in and would be taken care of... Took jeep into collision for repair after accident. Was told cap ( which I got a call that part was in) would be replaced while jeep there. When I p More

by RIDEGOLD57
Recommend Dealer
No
Employees Worked With
The guy today hadn't a clue what was to have been done., Mike Davidson
Jan 28, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

We are so disappointed to hear that you had a less than satisfactory experience with our dealership. Thank you for bringing this issue to our attention. I would like to have my management team contact you regarding your recent visit. If you could, please email me (atucker@firkins.com) your contact information. Thank you.

January 26, 2019

Easy Peasy. I was given an appointment time by Joe so that the car could get right in and fixed. The work was done in a timely manner. Problem was repaired. More

by gcgeisz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Jan 28, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you very much for letting us know how your recent service experience went. We truly appreciate it and we look forward to seeing you at your next service visit.

January 25, 2019

Positive Experience Everyone at the Firkins service center was exceptionally friendly, polite and professional. They took my car in upon my arrival and finished service More

by eschneider5777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Drewes
Jan 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

We are so glad to hear that you had a great experience while here for service. Thank you for taking the time leave us a review.

January 25, 2019

Thorough and professional The thoroughness and professionalism of my service advisor and the Firkins team makes scheduled service appointments much more palatable, especially w More

by cohnei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I regret I do not know the names of the two other persons with whom I interacted...the woman who gladly took my money and the gentleman who washed my Jeep., Joe Murray
Jan 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you very much for the review. We are so glad to hear that you love your Grand Cherokee and that our service team takes great care of you while you are here. We look forward to seeing you at your next service appointment.

January 25, 2019

Excellent Experience They accommodated my schedule. The courtesy shuttle go me to and from work in a timely manner and the work was done sooner than I thought. All around More

by anthony92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Courtesy Driver, Joe Murray
Jan 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

We are so happy to hear that you had an excellent experience. Thank you for taking the time to leave us a review.

January 25, 2019

Great customer service experience! Richard Drewes was very profeccianal and very and answer all my questions regarding what to spect from my service. Great customer service experie More

by rick.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray, Richard Drewes
Jan 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Rick, Thank you for leaving us a review. We are so glad to hear Richard and Joe took great care of you. See you at your next service visit.

January 25, 2019

Joe was great Joe was my service writer. He was very knowledgeable, professional, and friendly. Joe kept me informed, and addressed all my concerns. I appreciate th More

by hagosmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Jan 25, 2019 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for your kind words regarding Joe and our service team. We are glad to hear you had a good experience and we look forward to seeing you at your next service visit.

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