Firkins Chrysler Jeep Dodge Ram

I will purchase from Firkins again! I have been looking for a used Jeep with the Sahara trim for awhile. While here on vacation, I started my search again. I found several at other deale I have been looking for a used Jeep with the Sahara trim for awhile. While here on vacation, I started my search again. I found several at other dealerships but changed my mind after checking the Carfax provided. I spotted my 2012 Jeep with the Sahara trim on the Firkins website, trying not to get too excited because these Jeeps sell quickly, I emailed a request for more information. Ashley was fast to respond and I had an appointment that same day. I arrived at the Firkins and was greeted immediately with enthusiasm and I was given a car representative, Nate, to show me my Jeep. The used dealership is across the highway so we invited Nate to ride with us which was great because we relaxed a little by having a great conversation. I immediately liked my Jeep except the ride, it was equipped with aggressive tires which made it rough and bumpy. So when we arrived back at the dealership, I was really disappointed because that was the only thing holding me back from purchasing my Jeep. I was introduced to Gino, the Pre-Owned Director who was determined to make “me” the customer happy. Gino said I will change out the tires if you want to purchase the Jeep. I immediately said yes and that is what he did! I absolutely love my Jeep and I am appreciative to Ashley, Nate, Gino and Craig (finance) for making my first purchase at Firkins a great experience and look forward to my next purchase in a few years. After buying my Jeep, I wanted to purchase a floor mat set and a cargo mat, so I was taken to parts and met Tyler who went out of f his way to help me. Also a shout out to the used car service department, I had a small issue and they took care of it right away with great customer care!! Thank you!! More

Deal Maker Took awhile, but I finally got the deal I wanted and more. They were very nice, courteous and respectful throughout the negotiation process on my new Took awhile, but I finally got the deal I wanted and more. They were very nice, courteous and respectful throughout the negotiation process on my new Jeep Cherokee Limited. Thank You, Firkins Becky Covey More

Pleasant,good atmosphere,friendly,fast service. I appreciate your company,it’s what car repairs is really all about.Icould say more but I cannot think of what else to say right now. I appreciate your company,it’s what car repairs is really all about.Icould say more but I cannot think of what else to say right now. More

Top notch collision repair Firkins Collision Center was an absolute pleasure to deal with. The appraisal company (a 3rd party company) who wrote the estimate specified after ma Firkins Collision Center was an absolute pleasure to deal with. The appraisal company (a 3rd party company) who wrote the estimate specified after market parts to replace the damaged ones. After these parts were installed I received a phone call from the Collision Center management telling me there was no way they were going to return my vehicle to me with those after market parts installed because they looked so bad. They then ordered Original Equipment Manufactured parts and did the job all over again. Firkins had my back and made sure I would be pleased with their work. I WAS! More

Excellent experience w/ friendly, knowledgeable staff!! Excellent follow-up and experience. ALex wonderful saleperson and Josh super manager. Rick DeFrank called us to come in and 'let's talk' about lease o Excellent follow-up and experience. ALex wonderful saleperson and Josh super manager. Rick DeFrank called us to come in and 'let's talk' about lease options -- the entire team was great. And we're are so happy to be 'jeep people' again! Christine was personable - lovely how she explained all the paperwork and options. More

Great experience! Austin helped us and was awesome! He found us exactly what we wanted while keeping our budget in mind. He was so personable, friendly, and professiona Austin helped us and was awesome! He found us exactly what we wanted while keeping our budget in mind. He was so personable, friendly, and professional! More

Very happy with Firkins! Austin Penman worked with us to find the truck we wanted at the price we wanted. We are very satisfied. We highly recommend Firkins and Austin. Austin Penman worked with us to find the truck we wanted at the price we wanted. We are very satisfied. We highly recommend Firkins and Austin. More

I am beyond happy! Was very pleased with service I received. Left with a vehilcle and was more then happy. Jude was great as well as the rest of the staff I worked with. Was very pleased with service I received. Left with a vehilcle and was more then happy. Jude was great as well as the rest of the staff I worked with. Thanks a bunch and we will b back. More

Had my car for 529 days. 374 of them were consecutive. I bought my Jeep a grand Cherokee at this dealership. Save yourself a headache and go elsewhere. My car had paint issues that were “fixed” under warra I bought my Jeep a grand Cherokee at this dealership. Save yourself a headache and go elsewhere. My car had paint issues that were “fixed” under warranty. It took 6 times to “fix” the issue. The final time they kept my car for 374 days and then blamed us. Awful customer service. Rude employees and complete incompetence. Save yourself the headache we had and just go somewhere else. More

Bert Vazquez is an excellent, very professional salesman. Very happy with Mr. Vazquez, very professional and the car was very clean. A very good experience, the best we ever have. We will recommend your d Very happy with Mr. Vazquez, very professional and the car was very clean. A very good experience, the best we ever have. We will recommend your dealer to everyone we know looking to buy a car More