Firkins Chrysler Jeep Dodge Ram

Best Dealership ! In all my years of buying vehicles Firkins has been the best in all departments !!. I'm coming up on one year since I purchased my 2018 Jeep Unlimited In all my years of buying vehicles Firkins has been the best in all departments !!. I'm coming up on one year since I purchased my 2018 Jeep Unlimited JL and I get a handshake every time I stop in and a greeting from anyone of the staff likes it's my first day on the lot !. Friendliest bunch I know ! More

Very pleasant Everyone was very nice and helpful. My sales made sure I left happy and pleased. They went above and beyond to make sure I left ther dealership satisf Everyone was very nice and helpful. My sales made sure I left happy and pleased. They went above and beyond to make sure I left ther dealership satisfied. I very happy I went there I also would like to give them a thanks again. More

Great We are very happy with the service, and specially how Mark explain everything to us, he is a great salesman, we will recomend Mark and the agency to o We are very happy with the service, and specially how Mark explain everything to us, he is a great salesman, we will recomend Mark and the agency to our friends. Thank you. More

Great experience After contacting more than 8 other dealers to buy our new 2019 Ram, we finally found a dealer that did what they said, dealt fairly, and stayed in com After contacting more than 8 other dealers to buy our new 2019 Ram, we finally found a dealer that did what they said, dealt fairly, and stayed in communication. CJ Wilson was our salesman and did a super job. More

Service Fast friendly professional service did not have an appointment got me right in and wait time was very minimal. They really care about their customers Fast friendly professional service did not have an appointment got me right in and wait time was very minimal. They really care about their customers More

TWO THUMBS DOWN First I visited Firkins thinking they were reputable since they have been around for a long time. I purchased a 2018 Dodge Challenger sales price was First I visited Firkins thinking they were reputable since they have been around for a long time. I purchased a 2018 Dodge Challenger sales price was $22,000. When looking at the car with the salesman I was told " were going to take care of you and service your vehicle and change the oil every 7500 miles. I thought to myself what a great perk. What he failed to tell me was that they were going to add a few thousand dollars to my loan without my knowledge. Then within 1 hr of leaving the lot with my car it left me stranded and it took them 3 weeks to fix it. Got the car back only to get rear ended in December. Evidently I didn't learn from my previous experience I took it to Firkins collision center to be repaired. Again almost 3 weeks to repair the car. When first arriving to pick up my car I noticed right away that the taillight assembly that the insurance company said to replace and paid over $900 for was in fact still the old one. Not to mention the paint job looks like it was done by a blind person, orange peel, missed spots, etc.....and upon further inspection I have noticed that the lower portion of the bumper that was supposed to be replaced as well in fact is the old one too the misalignment of the exhaust ports as well as the rust discoloration of the chrome trim shows the evidence and proof. Buyer Beware consumers look at everything with a magnifying glass before you accept anything. More

Satisfied and grateful! The Firkins used car outlet is determined to build customer relationships. I cannot say enough how much I appreciate Gino who was my contact during th The Firkins used car outlet is determined to build customer relationships. I cannot say enough how much I appreciate Gino who was my contact during the purchase of my Jeep and then Aaron in service who had the knowledge of the repair needed. The whole staff at this lot was very friendly and went out of their way to provide great customer support. I would not hesitate buying another Jeep from them. Thank you! More

Austin is the man With an understanding that my car was not worth much to trade in, the whole Firkins team made sure I got the best deal possible. Austin was very helpf With an understanding that my car was not worth much to trade in, the whole Firkins team made sure I got the best deal possible. Austin was very helpful and respected that I didn’t want a car with all the “bells and whistles”. I appreciate that he didn’t push me to get in a car I couldn’t afford. Firkins is not pushy and aggressive like other dealerships I’ve been to. 12/10 for the help. Thank you very much. More

Oil Change/Tire rotation I had an appointment for oil change and tire rotation. In and out in one hour. Good waiting room and polite and efficient all around. I had an appointment for oil change and tire rotation. In and out in one hour. Good waiting room and polite and efficient all around. More

Jeff is the bomb! He did an amazing job working with putting me in my 2017 Jeep Wrangler Sahara! It was a wonderful experience and they really worked with me giving me He did an amazing job working with putting me in my 2017 Jeep Wrangler Sahara! It was a wonderful experience and they really worked with me giving me the best deal possible. I thank everyone who made this process very smooth and easy for me. You guys rock! :) More