Firkins Chrysler Jeep Dodge Ram

Too Long, Too slow Is there any question? So what kind of an oil change and tire rotation should cost $ 178.00? Check around, this is not the service center you need t Is there any question? So what kind of an oil change and tire rotation should cost $ 178.00? Check around, this is not the service center you need to go to. More

good service The service, the employees, everything was very good, but they were very busy so it took awhile. It was probably because the snowbirds were getting r The service, the employees, everything was very good, but they were very busy so it took awhile. It was probably because the snowbirds were getting ready to head north. More

Outstanding dealership We were greeted at the door by Brad one of the salespeople who work at Firkins. He was friendly and informative and explained our various choices of a We were greeted at the door by Brad one of the salespeople who work at Firkins. He was friendly and informative and explained our various choices of a Cherokee. We went on a test drive and Brad explained the many features available to us. We went in with the intention to purchase a vehicle, but after Brad along with Todd mentioned the extremely attractive leasing deal we decided to lease. Overall excellent experience and was topped off by Jef in the financial department who could not have been more helpful. More

Warranty service I had a warranty repair done on my vehicle and it was done exceptionally well. Mark Gray in addition to the collision department took care of a minor I had a warranty repair done on my vehicle and it was done exceptionally well. Mark Gray in addition to the collision department took care of a minor blemish on the front bumper and I’m very happy with the results. More

Started great but The salesman and others were great. They really worked with me and went above and beyond to secure me financing for my car. However, it took 2 days to The salesman and others were great. They really worked with me and went above and beyond to secure me financing for my car. However, it took 2 days to get the car beacause detailing went bad. They made it up by bringing me the car, which was awesome. Only bad part was that while detailing they removed something that was on the dash when it was purchased and the dash in ruined. I haven’t received a response yet on this matter. (2days) More

Tire Patch I had a wonderful experience at this dealership. Everyone was incredibly kind and speedy with my repair and I was kept in the loop throughout everythi I had a wonderful experience at this dealership. Everyone was incredibly kind and speedy with my repair and I was kept in the loop throughout everything. I appreciate them squeezing me in. More

Prompt, courteous service. It would be nice to have service personnel review the service they did prior to checking out. I got called to the cashier's office and handed my bill It would be nice to have service personnel review the service they did prior to checking out. I got called to the cashier's office and handed my bill with no review of what they did.0 More

Smooth I did appreciate my service provider letting me know up front if I went elsewhere, there could be a warranty issue which was very important. It was al I did appreciate my service provider letting me know up front if I went elsewhere, there could be a warranty issue which was very important. It was also nice getting email updates. Vehicle looks great. Good job by all. More

Shawn Clarke, Car salesman Shawn Clarke is best ever.have used him before and will again! He’s main reason we return to Firkins. As a whole- great experience Car salesman Shawn Clarke is best ever.have used him before and will again! He’s main reason we return to Firkins. As a whole- great experience More

They know what they are doing here. We needed quite a bit of work done on our 2014 300C Chrysler, we knew it going in-plus, it had 2 recalls notices on it, too. I made an appointment wit We needed quite a bit of work done on our 2014 300C Chrysler, we knew it going in-plus, it had 2 recalls notices on it, too. I made an appointment with Ken H. I dropped it off and he called right away that morning with the list of absolute necessities it needed and the "recommended" list. Believe me, the list was long and scary. No pushing here, though-just real suggestions; with all the costs laid out ahead of time. Nothing hidden here, all above board. I cannot tell you how much I appreciated his conscientiousness, he is top-notch! They went to work, it had to stay another day. I picked it up, all items fixed! Kindness all the way around-from the greeter to the payment. A big thank you to the whole crew there. More