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Firkins Chrysler Jeep Dodge Ram

Bradenton, FL

3.8
2,201 Reviews

2700 First Street

Bradenton, FL

34208

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2,201 Reviews of Firkins Chrysler Jeep Dodge Ram

December 02, 2021

Buying this vehicle from this Firkins dealership has been our best experience we have ever had. Our salesman Shane Eagen was superior, knows his products. Thanks Shane. More

by Jab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Kovach, Sean Averso, Shane Eagan, Mark Russell, Austin Bloome
Dec 02, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Congratulations on your New vehicle. We are very happy to hear that this has been your best experience and we look forward to assisting you with all of your future automotive nees. Thank you.

December 02, 2021

great service in and out 1 hour ken was great to work with and very knowledgeable More

by ttepe12065
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Haluska
Dec 02, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for taking the time to let us know how your recent experience was. We truly appreciate it and we look forward to seeing you at your next appointment.

December 01, 2021

This is the worse service department I've ever visited in my life. I pulled in for a roof leak warranty issue and oil change on my 2020 Ram truck. I also asked them to move what I thought was a full size spa More

by Crawfla901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Ryan
Dec 01, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are so sorry to hear that you had a less than satisfactory experience with our dealership. We would really like the opportunity to help resolve your concerns. If you can please give me a call at 941-301-2587 or email me at atucker@firkins.com. Thank you. - Amanda Tucker (Internet Manager)

November 30, 2021

Sean was great! He went over my service contract and showed me that it wasn’t as advertised through the Honda dealer. My Jeep was finished with the services needed in much less time than I was told. Tha More

by MUSQLAR 65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Averso, Carrol McMillen
Dec 01, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are so glad to hear that Sean provided you with a great experience. Thank you and we look forward to seeing you again.

November 29, 2021

I had a problem with an aftermarket dual battery system installed on my Jeep while visiting Florida and the Service Department at Firkins Jeep were phenomenal in trouble shooting the problem and helping me More

by Alex F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray, James Byrnes
Nov 30, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We hope, despite the distance, that we have the opportunity to see you again someday.

November 28, 2021

Bought a 2013 Honda crv drove it less then 500 miles and the steering went out. It cost over 2200 dollars to get fix. They said they service and checked it out after a 15 mile drive. They would only pay More

by Jhicks59
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew steel, Brett McCant
Nov 29, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are so sorry to hear that you had a less than satisfactory experience with our dealership. We would really like the opportunity to help resolve your concerns. I would like to have my management team reach out to you to further discuss your recent experience. If you could please give me a call at 941-301-2587 or email me at atucker@firkins.com. Thank you -Amanda Tucker (Internet Manager)

Nov 29, 2021 -

Jhicks59 responded

After posting a negative review the other day,Firkins responded immediately. They succeeded in doing their best to correct the situation. We are very satisfied with the outcome Maurice and his team came up with. Cudos for your new 5 star review.

November 25, 2021

Fast, courteous service. My tires were ordered one day and next day they installed them.. very proficient and organized service department! More

by Jeffofsarasota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Averso, Austin Bloome
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review. We strive to provide our customers with efficient and prompt service for each visit.

November 25, 2021

Great dealership, takes a while for service appointments but good dealership overall, they take care of you. More

by Bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Averso, James Byrnes, Carolyn Cogar
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are always looking for ways to improve and we appreciate your feedback. Thank you.

November 25, 2021

Great customer service. Operator and service personnel couldn’t be nicer. Service manager is great. More

by Brucebubs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are glad to hear that you had a great experience. Thank you and we look forward to seeing you again.

November 25, 2021

Treated me the way you want to be treated . Will continue to do business with them More

by mickrobin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Byrnes
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. We truly appreciate it. See you at your next appointment.

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