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Firkins Chrysler Jeep Dodge Ram

Bradenton, FL

4.0
2,197 Reviews

2700 First Street

Bradenton, FL

34208

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2,197 Reviews of Firkins Chrysler Jeep Dodge Ram

November 29, 2021

I had a problem with an aftermarket dual battery system installed on my Jeep while visiting Florida and the Service Department at Firkins Jeep were phenomenal in trouble shooting the problem and helping me More

by Alex F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray, James Byrnes
Nov 30, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We hope, despite the distance, that we have the opportunity to see you again someday.

November 28, 2021

Bought a 2013 Honda crv drove it less then 500 miles and the steering went out. It cost over 2200 dollars to get fix. They said they service and checked it out after a 15 mile drive. They would only pay More

by Jhicks59
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew steel, Brett McCant
Nov 29, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are so sorry to hear that you had a less than satisfactory experience with our dealership. We would really like the opportunity to help resolve your concerns. I would like to have my management team reach out to you to further discuss your recent experience. If you could please give me a call at 941-301-2587 or email me at atucker@firkins.com. Thank you -Amanda Tucker (Internet Manager)

Nov 29, 2021 -

Jhicks59 responded

After posting a negative review the other day,Firkins responded immediately. They succeeded in doing their best to correct the situation. We are very satisfied with the outcome Maurice and his team came up with. Cudos for your new 5 star review.

November 25, 2021

Great dealership, takes a while for service appointments but good dealership overall, they take care of you. More

by Bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Averso, James Byrnes, Carolyn Cogar
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are always looking for ways to improve and we appreciate your feedback. Thank you.

November 25, 2021

Great customer service. Operator and service personnel couldn’t be nicer. Service manager is great. More

by Brucebubs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We are glad to hear that you had a great experience. Thank you and we look forward to seeing you again.

November 25, 2021

Treated me the way you want to be treated . Will continue to do business with them More

by mickrobin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Byrnes
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave us a review. We truly appreciate it. See you at your next appointment.

November 25, 2021

Fast, courteous service. My tires were ordered one day and next day they installed them.. very proficient and organized service department! More

by Jeffofsarasota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Averso, Austin Bloome
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review. We strive to provide our customers with efficient and prompt service for each visit.

November 24, 2021

I wrote a review after my 11/11/21 service and I still feel the service was very professional, clearly communicated and polite. I have not had a bad experience at Firkins Dodge of Bradenton. More

by debsaw814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Drewes
Nov 24, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you very much for the 5-star review. We appreciate it and look forward to seeing you on your next visit.

November 24, 2021

Everyone was very nice to me.. when I took my car in for service I couldn’t be treated any nicer Thank uou More

by ritasdenali07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Byram, Joe Murray
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for sharing your recent experience. We appreciate it and look forward to seeing you on your next visit.

November 24, 2021

Joe is an incredible asset to your company and a large part of why I work with Firkins. Very responsive and personable More

by Rhoenle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Nov 28, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We appreciate your kind words. Joe is top-notch and committed to providing our customers with a great experience. See you at your next appointment.

November 24, 2021

Joe Murray does a great job. Always provides explanation of work required In detail and gets work completed in timely manner More

by Edelsteinf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Nov 24, 2021 -

Firkins Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us a 5-star review. Thank you and see you at your next appointment.

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