Firkins Chrysler Jeep Dodge Ram

Special Great experience nothing but what I wanted! Took me into their place and made it comfortable and extremely easy thru every process. Will visit again f Great experience nothing but what I wanted! Took me into their place and made it comfortable and extremely easy thru every process. Will visit again for my next vehicle! More

Emergency visit I had my car begin to overheat unexpectedly. I called Firkins and spoke to Ron. He walked me through roadside assistance, got me into service as soon I had my car begin to overheat unexpectedly. I called Firkins and spoke to Ron. He walked me through roadside assistance, got me into service as soon as the car arrived at the dealership and had the repair completed within 2 hours. This was probably the best and most efficient visit I have ever had to any dealership service department. Having just moved to the area, it is a comfort to have found my dealership for all future service. More

Service/repair. Had to have my Grand Cherokee towed in cause it wouldn’t start. Turned out to be fuel relay and had repair made promptly. Joe was very helpful. Had to have my Grand Cherokee towed in cause it wouldn’t start. Turned out to be fuel relay and had repair made promptly. Joe was very helpful. More

Always Satisfied We were out of town when my Jeep started having issues and so we had to take it to a different dealer. Although they did a repair, unfortunately it di We were out of town when my Jeep started having issues and so we had to take it to a different dealer. Although they did a repair, unfortunately it didn't work. Firkins got me in quickly when we got back and found a different fix. Everyone at this dealership has been a pleasure to work with! More

Awesome Customer Service I came in for a recall, it was my first visit to Firkins. Ron took care of me. He was wonderful; great customer service, caring, and knowledgable. I came in for a recall, it was my first visit to Firkins. Ron took care of me. He was wonderful; great customer service, caring, and knowledgable. Everyone I came into contact with at Firkins had a refreshing positive attitude. Firkins, you are doing something right as your employees pass on the vibe this is a good place to be. Thank you! More

Best Jeep Dealer in Florida! After spending the better part of a Saturday with a Tampa dealer, we narrowed our wish list down to the exact Jeep Wrangler Unlimited we wanted. We t After spending the better part of a Saturday with a Tampa dealer, we narrowed our wish list down to the exact Jeep Wrangler Unlimited we wanted. We told the salesperson what color we wanted and he drove us around the inventory lots but there were none available. He told us to expect that his sales manager would be offering more incentive to purchase an available color that was different than our first choice. The sales manager came over and told us that the Rubicon is not made in the color that we had chosen. He then kept pressuring us to accept his non discounted deal. We quickly left, came home and did our own internet search. We found that Firkins had the exact Jeep we were wanting. We visited Firkins on Sunday afternoon and were paired with Rhonda, a knowledgable, friendly salesperson who worked with us to meet our needs. Next we met with Damian in Finance who succinctly explained everything to us and worked to get us the best financing deal he could. The dealer had already closed before our deal was finished but everyone took time to not make it a rushed experience. Between Rhonda and Damian, this new car purchase was not only honest but it was quick and painless! More

Wrong oil Went to sunset dodge and they messed up too many times tried firkins for the first time paid for synthetic oil change service contract got a regular h Went to sunset dodge and they messed up too many times tried firkins for the first time paid for synthetic oil change service contract got a regular had to wait even longer for them to add the synthetic oil. More

Great dealership. The sales associate was very patient with us as we were shopping for a used car in our price range. We were offered all the services with understandi The sales associate was very patient with us as we were shopping for a used car in our price range. We were offered all the services with understanding and kindness.. More

My Jeep Live the friendly service associates. They seem to really care about their customers. Very enjoyable time while waiting for my Jeep to be serviced Live the friendly service associates. They seem to really care about their customers. Very enjoyable time while waiting for my Jeep to be serviced. Always a pleasant experience More

Flawless Execution In our crazy worlds, lights on your dash are never a planned activity. I dropped my Jeep off over the weekend to see about getting worked in. Joe ca In our crazy worlds, lights on your dash are never a planned activity. I dropped my Jeep off over the weekend to see about getting worked in. Joe called me with a diagnosis and estimate. Ordered the parts and had me out the door the next day. It is great having a designated service advisor. Joe always takes great care of me and makes me feel like part of the family. Thanks for the great service! More