Firkins Chrysler Jeep Dodge Ram

Poor overall service Schedule an appointment for Saturday, showed up and was told the things that we needed done or not done on Saturdays but they would try to address the Schedule an appointment for Saturday, showed up and was told the things that we needed done or not done on Saturdays but they would try to address them. Gentleman that greeted us was not particularly friendly and not at all apologetic for us being allowed to schedule on Saturday. We had three things we wanted addressed two of them came back as could not reproduce in the third one I’m not positive that it’s actually been fixed. One of the issues happens constantly and started happening again not long after we left the dealer. I am so sick and tired of dealers that tell you they can’t reproduce things that are clearly a problem. No we will have to waste our time and go back to the dealer to get satisfaction. More

Purchase of a new car Very courteous. Very friendly. Very considerate of my time. Showed me what I wanted to see. Not what they wanted me to see. I was able to walk in look Very courteous. Very friendly. Very considerate of my time. Showed me what I wanted to see. Not what they wanted me to see. I was able to walk in look at their inventory and drive away in a brand new vehicle in less than 4 hours. More

Willing to sharpen a pencil Ira and Ken continued to work with me to obtain a fair price for my trade in without being disrespectful and acted professional at all times. Ira and Ken continued to work with me to obtain a fair price for my trade in without being disrespectful and acted professional at all times. More

Replace transmission My truck broke down on the way back to Fort Lauderdale from Clearwater. My truck was towed to Firkins in Bradenton. The service writer Joe Murrey was My truck broke down on the way back to Fort Lauderdale from Clearwater. My truck was towed to Firkins in Bradenton. The service writer Joe Murrey was very helpful. the transmission had to be replaced. It was repaired in a timely manner. Everyone i dealt with was very courteous and helpful. More

Friendly and convenient Brett was a great help with my car buying experience. The staff was friendly and helpful. The information about the car was accurate online and they d Brett was a great help with my car buying experience. The staff was friendly and helpful. The information about the car was accurate online and they detailed the car before I drove off the lot. Overall, a great experience and I would definitely recommend this dealership. More

Customer service at its best Very knowledgeable and courteous, they make you feel right at home, Firkins will always play a big part of my life and I really thank them for helping Very knowledgeable and courteous, they make you feel right at home, Firkins will always play a big part of my life and I really thank them for helping me obtain my new vehicle purchase More

Efficient Service! Scheduled appointment for oil change on line. That was easy! Came in and was back on road in about 40 minutes! Super efficient! Great dealership all a Scheduled appointment for oil change on line. That was easy! Came in and was back on road in about 40 minutes! Super efficient! Great dealership all around! More

2nd times a charm After having a terrible experience at another dealer, I wasn’t just looking for a car, but a relationship. Dave and the used car manager were very hel After having a terrible experience at another dealer, I wasn’t just looking for a car, but a relationship. Dave and the used car manager were very helpful and got me into my dream wrangler at the right price! Well done! More

EXCELLENT Experience I could not have asked for a better experience. I had visited another dealership in nearby St. Petersburg and was thoroughly disappointed. I went to F I could not have asked for a better experience. I had visited another dealership in nearby St. Petersburg and was thoroughly disappointed. I went to Firkins with a bad taste in my mouth due to this other dealership. From the moment my son and I walked in we were treated with respect and politeness. I was very specific in what I wanted and they MADE IT HAPPEN! My sales associate, Justin, was truly a 10 out of 10. He was friendly, extremely informative and walked me through every step of building the Jeep of my dreams. He knew what I wanted to spend and made it work for me. Bottom line, go here first! You will extremely satisfied with the staff and with your Jeep. Thank you Justin and thank you to everyone that built and helped with my Jeep. My family and I love it! More

great help Last time I was there it was very dissapointing. But this time they managed everything very fast. Water pump on my Durango was broken and service was Last time I was there it was very dissapointing. But this time they managed everything very fast. Water pump on my Durango was broken and service was done in 5 hours . great work More