Finnegan Chevrolet Buick GMC

I was very happy due to the fact that they informed me of no cost services that the dealer I purchased from NEVER told me about. no cost services that the dealer I purchased from NEVER told me about. More

My visit was Very fast easy and professional I was in and out and on my way in no time out and on my way in no time More

This dealership for the service department was nice and clean. Tim helped me out, he was very detailed in all things being worked on and texted me updates and answered when I asked for updates, which I app clean. Tim helped me out, he was very detailed in all things being worked on and texted me updates and answered when I asked for updates, which I appreciated. The work done on the car was great and had me all set up for my maintenance. The waiting area was nice and clean, had water/coffee while you waited. I do wish they’d give more room for the service department team, not much privacy going on since it’s so compact. Maybe could build some cubicles to seperate but all in all 10/10 so far. More

Great to work with they gave us any info we needed to make an informed decision make an informed decision More

Keith provided friendly and quick service. I am very pleased and will return in the future. I am very pleased and will return in the future. More

The car buying process was very smooth. Got a quote for my trade-in and an out the door price over the phone. Traveled to FINNEGAN’s Auto Group from Arizona with my trade-in and picked u Got a quote for my trade-in and an out the door price over the phone. Traveled to FINNEGAN’s Auto Group from Arizona with my trade-in and picked up my new car! Very happy with the dealership and their customer service! Shoutout to Eddie! More

We found just what we were looking for. All our questions were answered. And received great customer service! All our questions were answered. And received great customer service! More

I took my 2021 GMC Sierra to this dealer on a Wednesday morning to replace the two flat tires, as it was the nearest dealer to my house. Normally, I go to Texan GMC and haven't had any issues in the three morning to replace the two flat tires, as it was the nearest dealer to my house. Normally, I go to Texan GMC and haven't had any issues in the three years since I bought the truck. However, because both front and rear tires were flat, I had to tow my truck to this nearest dealer. The service advisor, Clayton, mentioned that he was going to order the tires and they would arrive later that day, with the service to be completed by Friday morning. I was okay with that. Come Friday, I didn't hear from him all morning. I waited until 1 PM to call and inquire about the status of my truck’s tire installation. He mentioned that it would be ready in a couple of hours. By 4 PM, with no updates, I called again at 5 PM, and the receptionist advised leaving him a message, which I did. Later, I received a text message from Clayton saying that the tech would have it ready in an hour. I then asked him if he could arrange a Lyft pickup so I could arrive. Typically, service advisors provide solutions, not customers asking for them. After 30 minutes, he said everything would be completed by Saturday morning. Frustrated by the continuous delays, I asked him to cancel the service and that I would get a tow truck to pick it up. Personally picking up my keys, I questioned Clayton about the service not being completed. He simply said, "I don't know," which wasn't a professional response, and he seemed indifferent to finding a solution. I stepped outside and discovered my truck in the same exact parking spot where it was dropped off on Wednesday. I called the dealer to file a complaint, and the call was transferred to the manager of the service department. Despite explaining the situation, he raised his voice instead of finding a solution, prompting me to hang up. Luckily, a tow truck came to pick up my truck and now it’s in good hands. I hope this doesn’t happen to anybody else. Extremely unprofessional! 0 stars. More

I went in for an oil change and tire rotation and left with a broken exhaust, and had to replace my oil pan. I'll never go back to this place! with a broken exhaust, and had to replace my oil pan. I'll never go back to this place! More

The service department did an excellent job and in a timely manner. Couldn't ask for anything better. timely manner. Couldn't ask for anything better. More