Finnegan Chevrolet Buick GMC
Rosenberg, TX
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445 Reviews of Finnegan Chevrolet Buick GMC
My fluids on my vehicles are not monitored and topped off., causing my sensors to display off., causing my sensors to display More
Great service, it took like 4 hours but they are really nice and friendly. I made an appointment for 9 am thinking I would get in at 9 but others were before me. But they were great! nice and friendly. I made an appointment for 9 am thinking I would get in at 9 but others were before me. But they were great! More
Ben the service advisor was very friendly and got the work on my Yukon done in half the scheduled time. Richard the tech did a great job and was helpful explaining the work done. This was my first v work on my Yukon done in half the scheduled time. Richard the tech did a great job and was helpful explaining the work done. This was my first visit to Finnegan. They will now be my "go to dealership" for everything! More
Excellent customer service provided upon arrival Set appointment on the web site for service at one price only be charges full price when the work was done. Associates need to be able to find pricing a appointment on the web site for service at one price only be charges full price when the work was done. Associates need to be able to find pricing associated with what the services are being offered for on your website. More
Oil change/ tire rotation- tech had car turned over in little under an hour / however then had to approach staff to get checked out as vehicle sat for 10-15 minutes. If best practice = advisor that check little under an hour / however then had to approach staff to get checked out as vehicle sat for 10-15 minutes. If best practice = advisor that checks you in must Check you out / it needs changed. Original advisor was still not available as I was leaving / not sure how long I would have been left waiting if I hadn’t pushed to get checked out. More
Customer service representative showed me curtesy and was very helpful with answering my questions regarding my 2023 GMC Terrain. Also, service was completed in a timely manner. Great job. very helpful with answering my questions regarding my 2023 GMC Terrain. Also, service was completed in a timely manner. Great job. More
They will look you in the face with a smile knowing that they are lying to you. I’ve had 2 interactions with them and the first time was 3 days after my purchase and they were off the charts rude, I gave th they are lying to you. I’ve had 2 interactions with them and the first time was 3 days after my purchase and they were off the charts rude, I gave them the benefit of the doubt as I didn’t know what they were personally going through. The 2nd time was for a scheduled oil change in which I had an appointment. 2hrs later for an oil change and tire rotation, when they looked me in the eyes and told me 45minutes, is nowhere acceptable! It’s definitely has made me not to ever do business with this service department again. They offered zero explanation as to why or any apology for any inconvenience. While I was waiting, I talked to 2 others that were highly disappointed as well so it wasn’t just me More