Finnegan Chevrolet Buick GMC
Rosenberg, TX
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443 Reviews of Finnegan Chevrolet Buick GMC
I was very pleased with the professionalism of the salesman at Finnegan Dealership and I felt like Family throughout the purchase process. I would recommend. salesman at Finnegan Dealership and I felt like Family throughout the purchase process. I would recommend. More
I was just there for the first oil change which was supposed to be complimentary, but I was told that it has expired since I have not brought my vehicle here at 6th month. The car has oil change notifi supposed to be complimentary, but I was told that it has expired since I have not brought my vehicle here at 6th month. The car has oil change notification and just received the notification. So , basically they do everything to get to you. Service says sales has a decision, sales says service. They lost me for breaking their promise. Adding to the story.... my car has sat in the parking for about an hour. I was waiting outside, and when the service lady, Candy, saw me, she reminded service guy to take the car in. The service guy drove it in front of the service area. I thought it was in line for oil change. After 10-15 minutes, the same service guy drove the car back to the pick up area and told Candy that It was ready. Candy called me over the phone to go to cashier. I told her, the service did not change the oil because I saw the car waiting outside all the time. She said she would talk to service manager too check the cameras to see. Another gentlemen came from the service parts area to listen to my story and he said that do I know why he works there because they do things right. I told him that not at this time and it was not even a mistake. Then Candy called me again to see the cashier. I went there but the cashier has no idea why I was there. After couple minutes, Candy walked in and told me that they will review the footage on Monday so the oil change is free to me. I told her that what is free , no oil change was even done and it is free? She got speechless. I just asked my key and left. What a place that what they have done to maybe many others. Watch out when you think your car is being serviced there and you think it is really being serviced. More
My experience at Finnegan is always pleasant. They keep you informed and go above and beyond to make sure you know what’s going on. Candy is my new go to customer service advisor! you informed and go above and beyond to make sure you know what’s going on. Candy is my new go to customer service advisor! More
This was my first experience at buying a car from Finnegan Chevrolet. My salesman was Johnathon Guebara and was awesome. He is a new inspiration employee for Finnegan and I foresee a great future for Finnegan Chevrolet. My salesman was Johnathon Guebara and was awesome. He is a new inspiration employee for Finnegan and I foresee a great future for him He was very polite and professional. All the other staff was great as well. Dean, Dave, and Rob. The whole experience was good, no pressure, no issues, and no hassle. Thank you Finnegan Family and I will be back when it’s time to purchase another vehicle. More
Excellent Customer Service!!Terry did a awesome job on Excellent Customer Service!! Terry did a awesome job on putting together the package on our 2022 Arcadia! Rob who handled our paperwork on financing Excellent Customer Service!! Terry did a awesome job on putting together the package on our 2022 Arcadia! Rob who handled our paperwork on financing also did an excellent job! Very happy customer!! More
Candy always goes out her way to make the customer feel appreciated. The service is always on time with quality as top priority for their customers. appreciated. The service is always on time with quality as top priority for their customers. More
Service was great as usual! Candy was sweet and accommodating from start to finish. They always leave my truck looking good. And always give real honest suggestions for future service. accommodating from start to finish. They always leave my truck looking good. And always give real honest suggestions for future service. More
Great service. Gentlemen were more than helpful. In and out with little wait time. Will continue to work with them and bring my vehicles. Thanks for all the help out with little wait time. Will continue to work with them and bring my vehicles. Thanks for all the help More