Finnegan Chevrolet Buick GMC

Made an appointment for Thursday, brought it in and was told that it was in a “que” and wouldn’t be able to look at or diagnose it until the following Monday. Whats the point of an appointment. My vehicle told that it was in a “que” and wouldn’t be able to look at or diagnose it until the following Monday. Whats the point of an appointment. My vehicle has an extended warranty and I was not able to get a rental (off site) until the vehicle had been diagnosed. Needless to say, I took my vehicle elsewhere and will never take it back. Finnegan’s lack of qualified mechanics is not my problem. More

Excellent customer service and great workmanship. They are always very reliable and responsive. I was in and out They are always very reliable and responsive. I was in and out More

The service department is very helpful and kept me informed about the work on my truck. The work on my truck was done in the time promised. informed about the work on my truck. The work on my truck was done in the time promised. More

Great dealer to shop for a vehicle, friendly service, very professional staff , we woul definitely recommend this dealer to our family and friends very professional staff , we woul definitely recommend this dealer to our family and friends More

Always the best experience in buying a vehicle, no hassle, no pressure, no problem, very friendly and professional service hassle, no pressure, no problem, very friendly and professional service More

Communication on my vehicle extended warranty was overlooked by dealership and slowed down the repairs overlooked by dealership and slowed down the repairs More

This is the best dealership I could’ve had for my very first car!!! The staff is always very friendly, helpful, and knowledgeable. first car!!! The staff is always very friendly, helpful, and knowledgeable. More

Very accommodating, explained everything. Friendly. Explained everything.. Good experience. Worked with me to explain things thoroughly. Friendly. Explained everything.. Good experience. Worked with me to explain things thoroughly. More

Today was a great service day. The dealership was busy, but they got me in on time and got me out in a respectful time. Everything went smooth. The dealership was busy, but they got me in on time and got me out in a respectful time. Everything went smooth. More

I am very disappointed with the service department. I had an 8:30 appointment for an oil change and tire rotation. At 11:14 I received a text that my truck was in line 2 hours and 45 minutes after app I had an 8:30 appointment for an oil change and tire rotation. At 11:14 I received a text that my truck was in line 2 hours and 45 minutes after appointment. Then at 1:14 I receive a text that it was ready. That is 4 hours and 45 minutes for oil change and tire rotation. That is unacceptable. Then when you get there and argue about the long wait the service employees act like it is no big deal like it happens all the time. I asked to talk to the manager but he was at lunch at 2:30. They did not offer any compensation like free oil change next time or anything. I will be going to a different chevrolet dealership for my next service. I am contemplating on posting this on facebook and yelp More