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Findlay Volvo Cars Las Vegas - Service Center

Las Vegas, NV

4.9
416 Reviews

416 Reviews of Findlay Volvo Cars Las Vegas - Service Center

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May 12, 2025

Made the appointment on the Volvo app. They were ready for me when I arrived. The the work professionally and within an hour. I wish I had requested that they check for current software More

by brumcmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Everything happened on time. Garrit kept me informed and advised me I needed brakes, which I agreed to. The car runs nicely. The car was nicely washed and cleaned More

by dmoguam
Recommend Dealer
Yes
Employees Worked With
Gerrit
May 10, 2025

Excellent service thanks you should not have a minimum of 15 words blah blah, blah blah More

by ALASKANWISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Very nice and went the extra mile to help me. He dealt with my insurance company even when he didn’t have to. Very pleased with the whole experience. More

by Nicolecbolick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Friendly and knowledgeable telephone reception personnel. Clean and comfortable waiting area. The best service manager ever! More

by Naomi sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I came for a specific reason and they took care of it . cant really complain about that !! Thank you !! More

by Bitgirl81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Great customer service, quick, reliable, and affordable. We have always used the Volvo dealership to service our cars. More

by MADIL0N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrett Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Kenny Ly is an excellent Service Advisor - very helpful, knowledgeable and has excellent communication skills. He is a pleasure to work with and an obvious asset to Findlay Volvo Las Vegas. Thank you for More

by 2009 C30T5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda - again, very professional with excellence in communication.
May 06, 2025

It was very unpleasant and unprofessional not help with anything I will never get another Volvo again More

by Salutekrys
Recommend Dealer
No
Employees Worked With
Sharon
May 06, 2025 -

Findlay Volvo Cars Las Vegas responded

Good Afternoon, Thank you for your feedback. I am sorry to hear that we did not meet your expectations. It is our goal to maintain the highest level of satisfaction with our customers. Please feel free to reach out to us at banderson@findlayauto.com

May 06, 2025 -

Findlay Volvo Cars Las Vegas responded

I am very sorry to hear you had an unpleasant experience. If you would please reach out to me directly at jbrown@findlayauto.com. I would like to hear more about your experience and see what I can do to help rectify the situation. Regards, Jason Brown. General Manager Findlay Volvo Cars Las Vegas.

May 05, 2025

Kenny is extremely helpful and knowledgeable! Kept me informed of the work being completed. Thanks More

by Bonnibaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrett Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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