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Findlay Toyota - Service Center

Henderson, NV

4.6
2,225 Reviews

2,225 Reviews of Findlay Toyota - Service Center

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January 26, 2025

Was promised will be done in 5 hours but extended d next day, Ok also. More

by Claudio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Collier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Great service overall. Personnel are attentive and always ready to respond, recommended and economical vehicles More

by ARGEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Findlay Toyota responded

Argey, We appreciate your positive feedback – it is our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward servicing your vehicle again soon. K Thomas- Customer Service Specialist

January 26, 2025

I like the paperless invoice and report which new and convenient. The service consultant; Makaila “Mak” Lourenco did a great job. More

by DMENDIHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makaila Lourenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Findlay Toyota responded

Thank you for feedback and mentioning Makaila in your review. I'm sure she'll be happy to know that she was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 25, 2025

They are always friendly! The service was explained thoroughly. Mak walked through everything with me, and above all, the service was completed faster than originally thought! More

by F. Hurtado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makaila Lourenco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 star review. As a valued customer we’re glad Mac exceeded your expectations and we look forward to seeing you again soon.

January 25, 2025

Findlay Toyota did the oil change for my Toyota Highlander when the OEM gasket failed that I installed. When they finished they even cleaned all the oil from the underside of the car. The oil was e More

by shawnmiller505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Galicinao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Findlay Toyota responded

Shaun, Thank you for leaving your 5 STAR review. We're grateful to have you as a valued customer. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.. See you soon. K Thomas Customer Service Specialist

January 24, 2025

I drive past 2 Toyota dealerships to get to Findlay because I am treated with respect and appreciate the integrity they show every time. More

by Angela Berg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Day *5 stars
Jan 24, 2025 -

Findlay Toyota responded

Wow Angela, Thank you for your 5 STAR review. We're grateful to have you as a valued customer. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.. See you soon. K Thomas

Jan 24, 2025 -

Findlay Toyota responded

Angela, We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.. See you soon.

January 24, 2025

Up front with no hidden charges and explanations of costs and need of service repairs were right on. Were fast and service was done. More

by MINNIEMARE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Mckenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 24, 2025

People are polite and gave us a time line which was met for the work being done. More

by DSKCCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 24, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 24, 2025

Very professional staff, answered all of our questions. I highly recommend Findlay Toyota. Thank you so much. More

by PPITTS3769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Day
Jan 24, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 24, 2025

Vince is a valuable asset to your company. He worked with us and Dez Johnston on our tires. Service techs for professional and timely. We’ve already told a couple of friends about our great ex More

by LCN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Argentine and Dez Johnston
Jan 25, 2025 -

Findlay Toyota responded

Thank you for your wonderful feedback! We're grateful for your continued trust in Findlay Toyota and are pleased to hear that Dez and Vince provided you with exceptional service. Your satisfaction is our priority!

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