Findlay Toyota - Service Center

Kai Spencer is always honest, trustworthy and fair - he’s the best, and we really appreciate him. He is knowledgeable and has helped us get our daughter’s 2006 4Runner in awesome condition. Thanks Kai! the best, and we really appreciate him. He is knowledgeable and has helped us get our daughter’s 2006 4Runner in awesome condition. Thanks Kai! More

Issues with my vehicle was not resolved and mechanic could not find source for leak. could not find source for leak. More

Good communication from service writer. Got car back in reasonable amount of time as promised. Got car back in reasonable amount of time as promised. More

Service department personnel has always been kind, courteous, and considerate , especially when it comes to seniors. courteous, and considerate , especially when it comes to seniors. More

Kyle was so great. I get nervous every time I bring my car in and he made me feel comfortable. He explained everything that I felt comfortable doing all the services. B I get nervous every time I bring my car in and he made me feel comfortable. He explained everything that I felt comfortable doing all the services. Because of him I will be back. More

Have had 2 toyotas . Great car. Explain what should n can wait. Dont try pushing me Great car. Explain what should n can wait. Dont try pushing me More

Poor time management lack of communication not horrible but needs improvement they would not communicate with me directly they quoted me 30 minutes to an hour I was at the dealer for almost 4 hours but needs improvement they would not communicate with me directly they quoted me 30 minutes to an hour I was at the dealer for almost 4 hours More

Everyone were nice and helpful especially Mona and her associates. She went above to find us a car that we can afford associates. She went above to find us a car that we can afford More

I have the complaint that whenever I go to the dealer there is always something that needs repair and many times it is not necessary. They told me it needs tires and alignment, when I already did it. T there is always something that needs repair and many times it is not necessary. They told me it needs tires and alignment, when I already did it. There was one time when they recommended doing a job that had already been done by the previous service, I discussed this with a service person. And the last thing is that in the last service, they told me that there is an oil leak and that the repair is almost $5000, I can't believe that a Toyota car starts to break down so soon, I have only had the car for 3.5 years, I haven't even finished paying for it and I already have to do a $5000 repair? The truth is that after the prepaid services I have, I will not use them anymore. I think it is true that they only want to make easy money. It is very sad that one cannot trust you. More