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Findlay Toyota - Service Center

Henderson, NV

4.6
2,228 Reviews

2,228 Reviews of Findlay Toyota - Service Center

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February 25, 2025

Very professional and courteous. I appreciate the expediency of your service and the courtesy ride to and from your dealership. More

by note4note159766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Findlay Toyota responded

NOTE4NOTE159766, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 25, 2025

Staff is always courteous service is always quick, and my car was returned in a timely manner More

by TNTMOM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Findlay Toyota responded

TNTMOM50, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 25, 2025

This is for the service department. The sales department was excellent and they support my Local Military order of the purple heart Chapter 730. John Barr gave us an excellent deal per More

by capiltony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Findlay Toyota responded

Hello Capiltony, Thank you for sharing your recent service experience with us. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We're sorry that your experience did not quite match your expectations. We would like to discuss this matter with you further in order to make it right. Please contact our Customer Relations Manager Kelly Thomas at : Kellyt@findalyauto.com or her direct ph # is 702 566 2582. We are truly sorry for the inconvenience and look forward to resolving the hard plastics in the rear cargo area's that were scratched up.

Mar 03, 2025 -

capiltony responded

How are you going to fix this? Can you even fix it?

February 25, 2025

Maverick is a great service rep, kept me informed on everything being done on my truck, in addition to normal service they notified me the water pump was leaking, got that replaced. I do a lot of highw More

by VonRyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverik Bodnar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Findlay Toyota responded

Thank you for feedback and mentioning MAVERIK'S name in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

February 25, 2025

Excellent service Dept been a customer for about 10yr which they wash cars thanks Phil Crabtree More

by RODRIGZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Findlay Toyota responded

Rodrigz1, Thank you for your 5 star review. We appreciate your loyalty and value you as our customer. It is our goal to always provide the best service possible. We look forward to seeing you again soon.

February 25, 2025

The service is very good, I am very busy, I only have one day off and my time is very precious and it is a relief for me that when I need a service for my car I always receive excellent service in a timely m More

by NADIAHOPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Findlay Toyota responded

Thank you for your kind words! We appreciate your support and are glad that we were able to meet your expectations. See you again soon.

February 24, 2025

Was able to repair an issue that another auto repair shop could not figure out More

by SCHNAFHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Findlay Toyota responded

SCHNAFHOO, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 24, 2025

Findlay has been our dealership for 10 years. They have always been fair and treated us as valued customers from day 1. Tai Kingon is amazing sales and Phil Crabtree has always been our amazing s More

by HOCKEYGOALIE0
Recommend Dealer
Yes
Employees Worked With
Tai Kingon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Findlay Toyota responded

Hockeygoalieo, Thank you for your kind words and for mentioning Tai and Phil Crabtree's name. We're glad to know that they were able to exceed your expectations. We appreciate your loyalty and support and look forward to seeing you again soon.

February 23, 2025

Willie was great. Very informative and helpful. He was in constant contact with me giving me any new updates about my truck. More

by COOKROYCE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Findlay Toyota responded

Cookroyce24. Thank you for your feedback and mentioning Willie's name. We're glad that he kept you informed and was helpful. Im sure he will be delighted that he exceeded your expectations!

February 23, 2025

Waiting to long for the service bestia appointment . Send my be text the recommendations is for me not professional. And the car was received back dirty in the interior , with debris.. More

by Roberto Fonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember and don’t care
Feb 26, 2025 -

Findlay Toyota responded

Roberto, Thank you for sharing more details with me today regarding your recent service experience. I m glad that we were able to help resolve the concerns that you had and be able to get you back on the road again. We are truly sorry for the inconvenience and hope that your service credit voucher that we issued will make things right K Thomas - Customer Relations Manager

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