Back

Findlay Toyota - Service Center

Henderson, NV

4.6
2,234 Reviews

2,235 Reviews of Findlay Toyota - Service Center

Sort by
March 02, 2025

Went to Toyota to exchange a battery that was still under warranty. I was told to pay 50% for battery with a 84 month warranty. My battery die after 3 years of use. I was under the impression that the batt More

by RSORIA2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio Sepulveda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Rsoria, Thank you for your feedback. We're sorry for any miscommunication regarding your battery. We have notified your service advisor who will be reaching out to you to discuss the warranty on your 3 yr old battery. If you have any questions, please contact our Customer Relations Manager : Kellyt@findlayauto.com

March 02, 2025

Excellent service both on the phone and in person I was very impressed with all the staff More

by Winn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

Took care of my repair needs quickly with same day service. Love the uber service to and from the dealership. More

by CHRIS.MUGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Chris, Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

I always deal with Matt Stanley not the guy you have on this survey.Matt is great and always so helpful. More

by ISSY128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Mckenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback and for mentioning Matt Standley’s name . We're glad to know that you had a 4 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

Matt Stanley solved my 2 issues. This was done fast and no expense to me. I appreciate him and I like this dealership. Car Wash does need to be looked at again. It was always nice to More

by DAVEIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Findlay Toyota responded

Davei1. Thank you for leaving your 5 star review and for mentioning how Matt Stanley resolved your vehicles issues. We appreciate your loyalty and look forward to seeing you again soon.

March 02, 2025

Ricardo was professional, friendly, and he was able to get my service done quickly. Thanks! More

by KARRI.HOLYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

March 02, 2025

I appreciate his professionalism and honesty about my car. He explained everything that needed to be done. He took care of all my needs and was great. More

by tblvtt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Snowden
Mar 04, 2025 -

Findlay Toyota responded

tblvtt, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 02, 2025

Todo el personal es amable, gentil, el servicio excelente, prontitud y esmero, lo recomendaría a cualquiera. More

by Rany Martinez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverik Bodnar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Findlay Toyota responded

Rany, Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

March 01, 2025

Technical/mechanical staff needs to pay attention in any small stuff to put it in place where belong ., they should make sure to put it back in placed.. damage start s in stuffs small not in placed sometime More

by GENECORDOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Genecordova, Thank you again for taking the time to share your feedback. – We would like to invite you back to the dealership to inflate your tires to the factory recommendation . We apologize for the inconvenience and will use your feedback in our continuous improvement efforts

March 01, 2025

I have been dealing with Findlay Toyota since June of 2004 and they have always treated me with respect and were always helpful. More

by JFUCCI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Toyota responded

Thank you for your feedback. We're glad to know that you had a 4 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

...
16
...