Findlay Toyota

Tai was transparent and responsive to our needs. He made it easy and we bought a car. We would use Tai and Findlay Honda again. it easy and we bought a car. We would use Tai and Findlay Honda again. More

Taking sales to the next level!The process of Taking sales to the next level! The process of purchasing a vehicle through Findlay Toyota was one of the best experiences of purchasing a car, to Taking sales to the next level! The process of purchasing a vehicle through Findlay Toyota was one of the best experiences of purchasing a car, to date. We all know that buying a car can be a stressful process, but Findlay Toyota seems to have ironed out all the kinks and quirks of purchasing a new or used car. I worked with a gentleman named Tommy Win who helped me from start to finish. One thing I would like to say about Tommy is that he seems to go above and beyond what is necessary for his customers. There was a strong appreciation that I had for his commitment to his job and his customers, and his ability to ultimately enhance the experience of purchasing a vehicle. ...and on top of that! All the support staff from the finance department, the administrative department, the service department, and the additional team of sales staff members who reached out to help (shot out to Patrick Huynh!)..these guys and girls couldn't have been more helpful. They obviously play a fundamental part in the sales process, and it's safe to say my interaction with each of these departments added value to my car buying experience. I would (without a doubt) purchase another vehicle with Findlay Toyota when the next opportunity arises. More

Parts Dept......I recently broke a exterior plastic piece on my Tacoma. I looked up the part number and saw that Toyota had a MSRP of $196 for it. Looking on the internet, I found an average price of $130 (p on my Tacoma. I looked up the part number and saw that Toyota had a MSRP of $196 for it. Looking on the internet, I found an average price of $130 (plus shipping). None of the prices were more than $160 to my door. Since we are in a "Hard time right now", I decided to buy locally, so I contacted Findlay Toyota, Parts Dept. and was told the price was $218 plus tax.....($18 more than the MSRP). I decided just to go get the part and be finished with the project. I drove to Findlay Toyota and contacted the girl behind the parts counter. She stated the part was now $236, plus tax. I told her of my previous inquiry and Toyota's MSRP, and asked why the price kept going up. She replied, " We are independently owned & operated, we can charge what we want"..I stood there, and just shook my head from side to side, then I turned and walked out. I am aware that during tough times Car dealers turn to their Service & Parts Departments to make up the differences in lost sales....But "WOW"! More

Tommy was professional, flexible and helpful!Although I Tommy was professional, flexible and helpful! Although I have had less than great experiences with Findlay in the past, this was not one of them. Tommy was professional, flexible and helpful! Although I have had less than great experiences with Findlay in the past, this was not one of them. More

Shout out to Tommy Win, Amber & JC Price(finance manager) for a five star experience. They made the whole thing fast and easy. Tommy was not aggressive, no BS and zero pressure. If you want an honest and no for a five star experience. They made the whole thing fast and easy. Tommy was not aggressive, no BS and zero pressure. If you want an honest and no hassle salesman look for Tommy! Thank you Findlay Toyota! I just love my 2021 Corolla Hatchback! More

Tommy was great! Very knowledgeable, good customer service, and probably the most helpful person I’ve dealt with at a car dealership. I had a wonderful experience purchasing a vehicle with Tommy’s hel service, and probably the most helpful person I’ve dealt with at a car dealership. I had a wonderful experience purchasing a vehicle with Tommy’s help More

The best dealership that I have visited and I am 65 years old. I would recommend Paul and this dealership to anybody who want help in buying a car even if your credit is not so good...they will honestly help old. I would recommend Paul and this dealership to anybody who want help in buying a car even if your credit is not so good...they will honestly help you! More

Awesome experience! Great service best salesman ever. Best and easiest transaction! Fair and easy negotiation. Love my new RAV4 Toyota and will be back again. Best and easiest transaction! Fair and easy negotiation. Love my new RAV4 Toyota and will be back again. More

Antwaun is absolutely amazing!!!! He made the whole experience of buying a new car so smooth!! I couldn’t be more happier!! Thanks Antwaun!!! Vincent experience of buying a new car so smooth!! I couldn’t be more happier!! Thanks Antwaun!!! Vincent More

Very offensive. When I asked about some figures in the Bill of Sale before going to finance for the official loan docs, he told me, "It was never that price." When in actuality, I was just confirming the Bill of Sale before going to finance for the official loan docs, he told me, "It was never that price." When in actuality, I was just confirming the terms again with the factory rebate. During negotiations, I said, "I know you can take that off (dealer accessory charges), and Michael responded, "You don't know anything." I get it. I'm trying to get the best price and so is the dealer (from their point of view). But no need to be offensive and disrespectful. If I go back to Findlay, I refuse to deal with Michael Rodriguez. More