Findlay Toyota

Solid dealership with a very quick turn around! Brandon Day has been my go to service advisor and he’s helped me get my truck serviced and looking right with my new lift kit. Brandon Day has been my go to service advisor and he’s helped me get my truck serviced and looking right with my new lift kit. More

This was the first time that I ever had bought a car. My experience was excellent at the Findlay Toyota. Payam Hamzehi did an awesome job at telling me about the different amenities and benefits of each My experience was excellent at the Findlay Toyota. Payam Hamzehi did an awesome job at telling me about the different amenities and benefits of each of the vehicle models I was interested in. He made the car buying process painless. He was more than willing to work with me to get an amazing value deal that was better suited for my budget on a Toyota Corolla Cross. The financial manager Alex Paz was very knowledgeable and he went above and beyond to explain and efficiently file all the necessary paperwork I needed for my auto loan and this car deal. Overall with the help of both of them I was able to show up and drive off the lot with a new car the same day in half the time I had expected it to take. Therefore when shopping for new cars I highly recommend everyone to stop by Findlay Toyota first. Thank you so much for making my first car buying experience amazing and efficient! More

Antwaun Bynum is a wonderful and very knowledgeable sales representative. Findlay Toyota is the best. representative. Findlay Toyota is the best. More

Worst experience of my life and will likely not buy a Toyota ever again. I was talked to you by five different salesman, and I was very clear about what I was able to pay and what I was able to do. W Toyota ever again. I was talked to you by five different salesman, and I was very clear about what I was able to pay and what I was able to do. What I signed ended up turning out to be a wrong monthly payment amount when I talk to the financial manager. And then because there was an issue with you guys running my credit (which you you ran it over 10 times) my interest rate went up from 11% to 13%. Not because of my interest or my credit score but because you guys just put over 10 hard inquiries on my credit score account. Which I will be singing is fraud because it is I agreed to one credit pull. So now my payment is $620 when I agreed to a $530ish payment. Along with that, it took six weeks to get this completed, I had to request three permits for temporary title. I am absolutely disgusted how long this took, and I am also disgusted by the lies that I was told by every person that I worked with in your building. I was also promised that my car would have remote start with your Toyota connect, which was a lie. I had to talk to the Toyota connect people for them to explain to me that my model does not have it so I was lied by all 5 salesman. If you’re gonna sell a car you should know what you’re selling and now I have to pay for $1000 remote starter key because I was lied to. By the way, just because I finally bought the car does not give any of your employees the right to ignore me. Guess what I am busy with my job too but I make it a point to text and call with no response 50% of the time so you get someone in the car and then you say screw them and don’t even respond. You do not care for your customers you just want $$$$$. Overall the worst experience in my life - you guys promised me $100 less a month car payment with a way lower interest rate and you guys also promised to have it done immediately but it took six-8 weeks and then my car doesn’t even have everything that you promised it would. Absolutely unacceptable. And if nothing is done, I will never purchased from a Toyota dealership again you have my promise. More

This was the best car buying experience ever. My salesman John Gartrell was professional, got me the exact car I wanted, made everything easy but most importantly everything went exactly as the d My salesman John Gartrell was professional, got me the exact car I wanted, made everything easy but most importantly everything went exactly as the deal was laid out. There was no gimmicks or BS back and forth. I’m definitely a repeat customer! More

I would like to give a zero star, but the system won't let me. They call me to bring in my leased vehicle so they can buy it back before the lease is up and then they demand me to pay them $2000 for it!!! let me. They call me to bring in my leased vehicle so they can buy it back before the lease is up and then they demand me to pay them $2000 for it!!! So, for them to make money from my leased car, they want me to pay them so they can earn twice. This is after wasting an hour of my time and after I have told them multiple time that they have contacted me to bring the car in for early break in the lease and not me initiating it! At the end of it, I only get, well, we are sorry, why don't you sell it to Caravan!!!?? Not sure what to call this, ignorance, lack of empathy, what!? I have been a very loyal Toyota customer for the last 30+ years, no more. This is my last Toyota. More

Absolutely exceptional experience at Findlay Toyota thanks to John Gartrell and Richard Runyon. If you’re interested in purchasing a new car I urge you to contact John or Richard. From the beginning to thanks to John Gartrell and Richard Runyon. If you’re interested in purchasing a new car I urge you to contact John or Richard. From the beginning to the end, you are treated like family! I promise you won’t be disappointed. More

Richard in service is great! Helpful but not pushy. One less star because they stopped doing car washes. If they are truly conserving water, they could still vacuum. Helpful but not pushy. One less star because they stopped doing car washes. If they are truly conserving water, they could still vacuum. More

Excellent service. was taken care of straight away. Service was completed well before allotted time Great service writer. was taken care of straight away. Service was completed well before allotted time Great service writer. More

My Tacoma needed service it was easy to get an appointment and service was great appointment and service was great More