Findlay Toyota | Page 269

EV buyer stay away from this car dealership. Especially Michael Rodriguez. You actually don't get your incentive since they charge you for it in your total cost of your vehicle($4500, is ours from IRS, NOT Michael Rodriguez. You actually don't get your incentive since they charge you for it in your total cost of your vehicle($4500, is ours from IRS, NOT FOR THIS DEALERSHIP TO KEEP). This dealership took advantage of us, while we were trading in our car with our newborn son. We didn't catch it until the day after it was too late to return the car. Also, finance guy was a liar, he tried to upsell for the warranty package deal. Which we actually purchase good thing we had 30 days to cancel it. I asked him if we purchased it that it would cover our battery on the Prius prime. He said yes, which afterwards I looked up the manual, states in there that the battery is covered for 10 years warranty. Another messed up thing is when I call to cancel the plan, I did not get a refund straight onto our loan. I did receive a check in the mail. Which I had to take the check to pay off part of the loan. Which I ended up having to pay interest rate on it. Stay away from them. Gay reached out to us and said, Michael shouldn't have done that. Then I never hear from her again. Shady! Our first service to them is awful to, they wrecked our car! Just stay away from this dealership. More

Tommy Winn is great. Very friendly not pushy he will listen to you and help you achieve what your looking for. Tommy Wynn was the main reason that I drove 30 miles to buy a car in Henderson. Fondly Toy listen to you and help you achieve what your looking for. Tommy Wynn was the main reason that I drove 30 miles to buy a car in Henderson. Fondly Toyota in Henderson is great so glad I went there. I won’t go anywhere else Loyola customer for life. More

Honest salesman Visited Findlay Toyota a couple months ago. Met with salesman James Frieson. He was knowledgeable and most helpful although did not have vehicle I w Visited Findlay Toyota a couple months ago. Met with salesman James Frieson. He was knowledgeable and most helpful although did not have vehicle I was interested in. He maintained contact with myself--wasn't too pushy, simply trying to help. I found another used vehicle on another Findlay lot I was interested in and contacted James to see if he could assist. I told James I would be by later that evening--I live an hour out of town and he replied he would check the vehicle I was interested in to see if he could help. Upon arrival he arranged for me to see the Findlay Volkswagen Passat I was interested in and advised that although he could sell it to me it would be better to go through the Findlay Volkswagen dealership so as to keep the VW used vehicle certification. It cost James the sell but saved me money. I truly appreciated James, and his manager who assisted with this sale, keeping my financial best interest at the forefront. Thank you Findlay Toyota and Findlay Volkswagen. D. Brady More

Findley Toyota made buying a car a very pleasant experience. Joe was helpful, kind, caring and worked with us to meet our needs and our budget. experience. Joe was helpful, kind, caring and worked with us to meet our needs and our budget. More

Excellent Customer Service ! I live in Reno,NV and found a new 2019 Toyota 4-Runner on Findlay Toyota’s website. I filled out the Internet inquiry on Thursday, Jan. 23, 2020 and r I live in Reno,NV and found a new 2019 Toyota 4-Runner on Findlay Toyota’s website. I filled out the Internet inquiry on Thursday, Jan. 23, 2020 and received a phone call from Tommy Win a short time later. Since I live an 8 hour drive away I asked a lot of questions about this one vehicle. Tommy took a video of the vehicle and sent it to me via E-mail. He also sent me all the information to make an informed decision. He followed up with a phone call later that evening and answered a ton of additional questions and gave me a very fair offer on my 2017 Toyota Highlander as a trade for the new 4runner. My husband & I had all the information to make the trip to from Reno, NV to Las Vegas, NV. Thank you Tommy! You have amazing customer service skills. I would highly recommend Tommy Win to my friends & Family. More

Happy I gave a 5 star rating because I like dealing with Joe Romero, This is the second car I have bought from him and I also referred my daughte I gave a 5 star rating because I like dealing with Joe Romero, This is the second car I have bought from him and I also referred my daughter to him because he is very professional and straight forward when I ask questions. As long as he is there I will continue to buy there. More

It was awesome. Joe Romero was an amazing sales men. He answered all my questions and literally showed me as many options as my undecided mind needed! We found the be Joe Romero was an amazing sales men. He answered all my questions and literally showed me as many options as my undecided mind needed! We found the best car and a good price, so I'm happy! More

Very happy with the experience overall. This was a friendly environment, the sale rep was outstanding, the process was smooth and simple. Will be going back to with the experience overall. This was a friendly environment, the sale rep was outstanding, the process was smooth and simple. Will be going back to the dealer in the future More

I’ve been taking my cars to this dealership for year but not anymore. They’ve done work on my older Prius and forgot to put some parts back. When I went back and told them they were too busy to look at it not anymore. They’ve done work on my older Prius and forgot to put some parts back. When I went back and told them they were too busy to look at it and told me has to go through the system so it’ll be around an hour and a half. Also oil change was done since the oil is dripping. I just purchased the parts my self and installed them. I will take my cars to a different dealer from now on. More

5 stars service Service was excellent and paperwork was quick and easy. I will definitely recommend Tommy Win to all my friends. I love my new rav 4 Service was excellent and paperwork was quick and easy. I will definitely recommend Tommy Win to all my friends. I love my new rav 4 More