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Findlay Toyota Prescott
Prescott, AZ
590 Reviews
Here at Findlay Toyota Prescott we are dedicated to our customers' needs. Our educated sales and service staff have years of experience and will put our customer first.
We aren't just a better dealership, we are a great community partner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 590 reviews
November 13, 2023
Alan and Pauley made mt purchase of a new Tacoma an amazing experience!! No pressure and NO xx!!!! Findlay treated us great and I got to spend my money locally!!! I will be back! amazing experience!! No pressure and NO xx!!!! Findlay treated us great and I got to spend my money locally!!! I will be back! More
by long.robby55
November 12, 2023
This is the second RAV4 Hibyrd that I purchased from Findlay and the 4th vehicle. Findlay and the 4th vehicle. More
by Big Al
November 09, 2023
We came in last week just to see what kind of deal we could get on our trade in. Jeff Bonnar was our salesman. Jeff was excellent. He asked what we were interested in, and never pushed us on to something could get on our trade in. Jeff Bonnar was our salesman. Jeff was excellent. He asked what we were interested in, and never pushed us on to something else. He was patient, polite, and entertaining. He told us up front that the RAV4 that we wanted was not available for about 6 days, but showed us the next model down and let us drive it, just to get the feel. He worked wonders to get us into a payment plan that worked for us. We would highly recommend Jeff for your next car. Also, Pauley, the financial man… WOW.. what a fun and knowledgeable man. He had us in and out very quickly. Thank you More
by kyleclan
November 06, 2023
Steven was absolutely great to work with! I came in looking for a very specific vehicle that they didn’t have but he worked his magic and got some inventory traded with another dealer to get I came in looking for a very specific vehicle that they didn’t have but he worked his magic and got some inventory traded with another dealer to get the car i wanted at a great price. He went out of his way to make sure I was aware of the vehicles status on its way from japan and answer any question i had. Buying process was quick and easy especially for my first brand new car purchase. Overall Steven, Findlay and their staff where great to work with, would definitely recommend going to Steven if you need a Toyota. More
by Hunter H
Employees Worked With
November 03, 2023
This is not just my car sales guy this is my boii! !! Will come back to get my truck and will recommend to others !! Will come back to get my truck and will recommend to others More
by Ferminanaya48
Employees Worked With
October 28, 2023
This was a great car buying experience. Alan was patient and so thorough with all of my questions. I haven’t experienced a salesperson who has ever spent the time in the car with us before Alan was patient and so thorough with all of my questions. I haven’t experienced a salesperson who has ever spent the time in the car with us before we left, showing everything about the car and mainly the dash. He even synced my phone and set up Apple Play. He offered future help if we need anything. Also Paulie in finance was great. Everything was ready and fast… plus he’s funny 😁 Definately will recommend this place More
by Piercingimages
October 25, 2023
I had my Prius Prime in back in August for a tire repair. I brought my letter for second smart key to be ordered. Javier in service was our service technician and he said he'd order it and call when it cam I brought my letter for second smart key to be ordered. Javier in service was our service technician and he said he'd order it and call when it came in. I called last week, 6 weeks since my appt and spoke with Javier, since he never called me to let me know if it came in. He said "yes we have them can you bring it in next Tuesday?" I said yes, and today we went in to get our second smart key programmed. After waiting in lobby for 45 minutes he calls me, doesn't come out to find me in his lobby, to tell me he has bad news, they don't have the correct smart key for my Prius Prime. I questioned why he told me they did last week when I called and he scheduled an appt for me? He said "well they must of had one then". So I asked him why it was not put aside for my appt then? He said he's not sure. Are you kidding me? So I rearranged my schedule to come in today for a second smart key only to find out they didn't have one for my car? He said he could order one and it would be in in a couple days. So I'm suppose to reschedule a time convenient for them when my smart key comes in, no thank you! I won't be going back to Findlay Toyota in Prescott, AZ unless they find competent service technicians who follow up with their customers like they promise and make sure they have the right parts before scheduling a customer to come in for an appt. VERY DISAPPOINTED IN JAVIER, THE SERVICE TECHNICIAN ASSIGNED TO MY VEHICLE! Alice Curtiss-Parker More
by Alice C-P
Employees Worked With
Javier, Service Tech
