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Findlay Toyota Prescott

Prescott, AZ

4.9
592 Reviews
Here at Findlay Toyota Prescott we are dedicated to our customers' needs. Our educated sales and service staff have years of experience and will put our customer first. We aren't just a better dealership, we are a great community partner.
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3200 Willow Creek Rd

Prescott, AZ

86301

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Showing 592 reviews

January 22, 2021

All I can say is I had a great experience purchasing my new CPO -2017 toyota tacoma trd off-road . Mr.T -Terrance went out of his way to take care of me and let me tell you he did just that!. I'm ver More

by Jason b.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Mohr
Feb 03, 2021 -

Findlay Toyota Prescott responded

Hello Jason, Thank you for sharing the details of your visit at our store and with our team member Terrance. We want to express our gratitude for your patience while working with our service department as well. We know you will enjoy many new adventures in your Toyota Tacoma! Congratulations!

January 07, 2021

Findlay Toyota is a wonderful dealership. Anne the Sales Director and Michael the General Manager were great to deal with. Their customer service was outstanding. However the sales person, Ino, we started w More

by cc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, General Manager, Anne Sostman
Jan 14, 2021 -

Findlay Toyota Prescott responded

Hello CC, We appreciate you taking the time to leave us details of the events on your visit. We will be making the necessary changes to make sure that does not happen again. Please don't hesitate to reach out to us in the future. Have a great day!

December 02, 2020

We were very pleased with the professional care and personal service we received from Sarah and everyone we met with in buying our new Highlander. Our Son recommended us to Findlay after he bought his More

by KandS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Swētt
November 05, 2020

From the first email inquiry as to the availability of the vehicle to driving off the lot, Findlay Toyota and Carlos Noriega took exceptional care of us. I would highly recommend using Carlos as your sal More

by Mark and Rosemary Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2020

I found that Sarah Swett was an outstanding representative of Findlay Toyota. She worked with me for couple of days to get me into a vehicle I would like and can afford. More

by Hector Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Swētt
September 09, 2020

My 2019 Tacoma left me stranded on the side of the road (due to fuel system failure for which there is a recall but no fix). After towing my pickup into the dealership (Findlay Toyota of Prescott), I aske More

by RussP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
Sep 15, 2020 -

Findlay Toyota Prescott responded

Wow! That has to be some kind of a record for us as well! We are so glad to hear you were safely transported to our store, thank you for giving us the opportunity to help. Thank you for your feedback RussP, congratulations on your new Tacoma!!

July 28, 2020

Allen Hoover is an amazing person/salesperson.He makes you feel so relaxed and important. He made sure that the purchase of our new car was almost effortless.Always reassuring us that he would always be t More

by arnspigerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamaal McCoy, Alan Hoover
Sep 22, 2020 -

Findlay Toyota Prescott responded

Hello Arnspigerk, We appreciate you taking the time to give us feedback on your visit and your experience with our team member Alan. We know you could have gone anywhere but you gave us the opportunity to help with your vehicle needs and we want you to know how much that means. As Alan informed you, know that you can always reach out to us with any concern, we are happy to help. Until the next time we see you, we hope you have an amazing day!

July 03, 2020

BEAUTIFUL! I was scared to go, but so grateful we did! Allan (HOOV) was so great! He listened to our needs and guided us through so efficiently. He was very prof More

by survivorqueen09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Hoover, Tony Meckaroski
June 26, 2020

Very happy, Alan was a pleasure to work with in the purchase of my Honda CRV, he was helpful, answered all my questions. Enjoyed working with him. More

by cherylkmeyer
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
Jun 29, 2020 -

Findlay Toyota Prescott responded

Hello Cheryl, Thank you for taking the time to tell us about your experience buying a car and dealing directly with our team member Alan. We know the process has a lot of information so we are happy to hear you asked a lot of questions, thank you for giving us the opportunity to facilitate the purchase. Congratulations on your purchase!

June 03, 2020

Awesome Experience for the 2nd time! Alan Hoover is an honest, knowledgeable and no pressure salesman! He listens to what I'm looking for and provides me with options. Alan and the Findla More

by kathp.ibclc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Hoover
Jun 29, 2020 -

Findlay Toyota Prescott responded

Thank you for giving us the opportunity to earn your return business, it is great to hear we are your choice for your car buying needs. The car buying experience should be as easy and fun as possible, thank you for sharing the details about your visit with our team and with Alan. Until we see you again, have a wonderful day!

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