Findlay Lincoln - Service Center

Very courteous,pleasant staff. They took time to explain details and provided transportation from the airport as we were out of state customers They took time to explain details and provided transportation from the airport as we were out of state customers More

I have been disappointed in my car not getting set up correctly. I have gone there three times now and the radio still gets disabled back to am even though I set it on Spotify. It takes too many steps correctly. I have gone there three times now and the radio still gets disabled back to am even though I set it on Spotify. It takes too many steps to get it done. Also I was told that I can bring my car in to get it washed and asked to have it washed while it was there for service. It was a very bad job and don’t want to do it again. No one came out to make sure everything looked good and I didn’t notice it until I got home. I’m also still waiting for a check that I have in writing for $1,500 for the last two payments on my Jaguar. I did not know it would be mailed to me and each time I ask about it, I’m promised it’s being mailed out but still don’t have it. More

As soon as I walked in the door, I was treated by Austin with the utmost professionalism and care. His explanation of the problem and how to fix it were easy to understand and he kept me apprised of the sta with the utmost professionalism and care. His explanation of the problem and how to fix it were easy to understand and he kept me apprised of the status of my vehicle every step of the way. Austin was one of the best service reps I've dealt with over the years. More

Austin and Keith are great! I will be coming back soon. Thanks for your help I will be coming back soon. Thanks for your help More

Ontime, actually early. Very pleasant man. Showed confidence. Completed work, explained it all. Very satisfied. Would use the mobile service again. He even aired my tires as Very pleasant man. Showed confidence. Completed work, explained it all. Very satisfied. Would use the mobile service again. He even aired my tires as 1 was a bit low. More

Service was fast and done well. Service tech was terrific and went extra step of providing.breakdown on upcoming maintenance requirements for planning purposes. Service tech was terrific and went extra step of providing.breakdown on upcoming maintenance requirements for planning purposes. More

The service department has always been very consistent and considerate to their customers and I appreciate their honesty. and considerate to their customers and I appreciate their honesty. More

Everything was great until I had 2 separate charges on the same day for 1 service I lost 33000 points for 1 oil charge now I have take time to deal with the service department to get my points back extrem the same day for 1 service I lost 33000 points for 1 oil charge now I have take time to deal with the service department to get my points back extremely disappointed😞 considering going elsewhere in the future More

Keith exhibited professionalism toward my service experience. My vehicle (Mercury Marauder) was repaired and returned in a timely manner experience. My vehicle (Mercury Marauder) was repaired and returned in a timely manner More

The person who help us was very nice, but the car wash was not good, the navigator was not properly wiped that we have to asked for a rag because it was dirty and lots of spots on the mirror and we have t was not good, the navigator was not properly wiped that we have to asked for a rag because it was dirty and lots of spots on the mirror and we have to do long driving so it was not safe. More