Findlay Lincoln

Good morning, my name is Clay Jennings I own a 2020 Lincoln Continental. It's always a pleasure to bring my car into your service department because of Keith' Platts outstanding professional customer s Lincoln Continental. It's always a pleasure to bring my car into your service department because of Keith' Platts outstanding professional customer service ability. Each time I bring my car into the service department Keith goes above and beyond the call of duty to explain to me exactly what my car needs and what the cost will be. I truly appreciate Keith and that's the reason why I continue to use your automotive service department. And that's why in the future I myself, friends, and family members will continue to buy a new Lincolns. I hope that one day I'll come to the service department and I'll see that Keith has been promoted to a service manager. I thank Findlay Lincoln and I thank Keith.Plstt. I Clayton Jennings are truly a happy customer More

Findlay Lincoln was recommended by someone I trust because I had the impression that my previous dealer was not being honest. I have found Findlay Lincoln to be transparent and trustworthy, I don’t ex because I had the impression that my previous dealer was not being honest. I have found Findlay Lincoln to be transparent and trustworthy, I don’t experience surprises with them. With everything is as expensive as it is I appreciate that. More

Service dept was fast and efficient. They put a new axle in our car. It came back to us all shiny and clean. They put a new axle in our car. It came back to us all shiny and clean. More

Paul was very nice and friendly. Very persistent . Won’t let me leave without my Lincoln. Good work! Of course….i bought it. I just love ❤️ my car! Very persistent . Won’t let me leave without my Lincoln. Good work! Of course….i bought it. I just love ❤️ my car! More

As always perfect service from Keith. My car was fixed and the smog certicated in time for my renewal. My car was fixed and the smog certicated in time for my renewal. More

Paid for two new OEM rims. Over 1400+/ each. One of the newly replaced rims was already chipped and scratched before I even picked up the car. I informed the service consultant Over 1400+/ each. One of the newly replaced rims was already chipped and scratched before I even picked up the car. I informed the service consultant immediately while I was at the center, but they said they needed to report the issue to Lincoln for a solution. They asked me to wait two business days to find out if they could replace the rim. At this point, I am quite frustrated because I paid for new rims, including both the material and labor. I expected them to install rims without any defects. I later noticed that the rim logo caps were also missing. As you can see, whoever worked on my car did a sloppy job replacing the rims. I’m not sure if I’m the only one who has experienced this level of service, but I’m not satisfied with the quality of work. More

Friendly, helpful and professional staff. This was not a stressful experience as is sometimes with car buying. This was not a stressful experience as is sometimes with car buying. More

Gio did a great job, very informative. Would pick up when I called every time. Would pick up when I called every time. More

I was in and out quickly for my service. I didn’t need an appointment which was great. I didn’t need an appointment which was great. More

I was told service would be one day and it was 4 total. I had to keep calling, no one called me and I got a bit of an attitude I had to keep calling, no one called me and I got a bit of an attitude More