Findlay Chevrolet - Service Center

When they were supposed to do a routine oil change , they added a bunch of new items that were previously done and when I got my vehicle back. I was leaking oil because they hadn’t tightened the oil filter. added a bunch of new items that were previously done and when I got my vehicle back. I was leaking oil because they hadn’t tightened the oil filter. More

1st time at the dealership. Great people, terrific service. Completed on time and as promised . Nice work ! Great people, terrific service. Completed on time and as promised . Nice work ! More

The service at Findlay is always the best! Everyone cares and treats me like family! I trust this dealership completely. Everyone cares and treats me like family! I trust this dealership completely. More

I would like to commend Dalia of the Service Department and Dominic of the Sales Department. My 'Check Engine' light came on with my 2020 Chevy Trax. I brought it in for service. They found Department and Dominic of the Sales Department. My 'Check Engine' light came on with my 2020 Chevy Trax. I brought it in for service. They found a multiple amount of costly repairs. The car had 65,000 miles on it. I am a ride share Driver and needed the car for work. They managed to get me into a newer 2022 Chevy Trax with only 13,000 miles on it. I was surprised, considering my credit score was sub-par due to circumstances beyond my control. They still worked it out for me that very same day. ***** 5 Stars More

I've always been pleased with this dealer. They're honest at work is done with quality. They're very respectful, they're clients. Stand behind all the work that they do. I've always been very They're honest at work is done with quality. They're very respectful, they're clients. Stand behind all the work that they do. I've always been very pleased everything they've done for me. I can't give them anything but the highest rating More

Benny is the greatest, I just wish they had a car wash again when you bring it for service. It’s really a nice touch after they work on your car for $$$$and you car is clean again when you bring it for service. It’s really a nice touch after they work on your car for $$$$and you car is clean More

I have been coming to Findley for car maintenance since 2009. I have aways been treated very well. They explain everything so that I can understand what needs to be done. It is always a good experience. 2009. I have aways been treated very well. They explain everything so that I can understand what needs to be done. It is always a good experience. Lana has been wonderful and understanding. Would recommend highly. More

We've been a loyal customer of Findlay for over 15 years, and have always been very satisfied. and have always been very satisfied. More

The service team always provides the best possible experience. The service agent I deal with Nick Lautenbach has always had ALL of my vehicles (5) looked after. He tells us when things are needed a experience. The service agent I deal with Nick Lautenbach has always had ALL of my vehicles (5) looked after. He tells us when things are needed and if it can wait if our finances are not ready for the repair. Even when he goes on vacation, he has someone to care of things while he it gone. More

DO NOT TAKE YOUR VEHICLE TO THIS SERVICE DEPARTMENT - worst customer service I’ve ever experienced being a lifetime Chevrolet owner. They replaced my battery 13 months ago due to the factory installed worst customer service I’ve ever experienced being a lifetime Chevrolet owner. They replaced my battery 13 months ago due to the factory installed battery failing while my truck was still under warranty. The 13 month old battery has now failed. I was finally able to get one service rep, David, on the phone after trying for 6 hours to reach anyone in the service department. I kept being transferred to voicemail or told someone would call me back. All David would tell me was that since the truck is no longer under warranty, there is nothing they can do. The battery itself has its own 36 month warranty that they will not honor. I have tried again all morning to reach someone as David said a superior manager would have to override the warranty issue. No one has called me, and again, all I get is transferred to voicemail. The service department receptionist, Sarah, isn’t even speaking when she answers the phone, she just transfers me back to John’s voicemail. Ridiculous! More