Findlay Cadillac

Exceptional expierience once again Everyone at this dealership always makes me feel so welcome and very eager to really work for what I want as a customer not just gives me a deal to de Everyone at this dealership always makes me feel so welcome and very eager to really work for what I want as a customer not just gives me a deal to deal with. This has been my second purchase at Findlay Cadillac and I really honestly feel so happy to have done business with them once again ! They are not pushy but rather accommodating to make a deal that works best for you ! I love them ! I highly recommend Findlay Cadillac !! Susan Jordan More

The best buying experience When I purchased my Cadillac ATS from Sergio Brooks it truly was the best buying experience I have ever had! From the moment I pulled up to the dea When I purchased my Cadillac ATS from Sergio Brooks it truly was the best buying experience I have ever had! From the moment I pulled up to the dealership I was completely impressed with the customer service I received. I was greeted with a warm smile. The salesman asked me if I was here to see someone specific. This was refreshing as in past experiences salesman always seemed eager and didnt ask what you where here for. I told him I was here to see Sergio Brooks. He took me to the lounge offered me a drink and told me Sergio would be me shortly. Sergio made sure my wants and needs in a new vehicle where meet. He showed me a few types and I test drove a few vehicles. Once I decided on the ATS the rest of the process was smooth operating. From financing, to signing of the loan documents. I was given a tour of the dealership meet my new service writer and also had the pleasure of meeting the general manager of the dealership. I can't speak highly enough of the service Sergio, the dealership and the GM gave me. Since owning the car I have revived follow ups on how I'm enjoying my vehicle and thanking me for being a customer of Findlay Cadillac. Thank you for making this experience AMAZING! More

Great Dealership Everyone here is absolutely amazing, friendly staff and everyone I came into contact with knew what they were talking about. They all did there best t Everyone here is absolutely amazing, friendly staff and everyone I came into contact with knew what they were talking about. They all did there best to get me the. Best deal possible! 10/10 would recommend to someone else. More

High Expectations My husband and I have owned Cadillacs for over 30 years and love the responsiveness and ride of a Cadillac. Being new in the Henderson area, we were My husband and I have owned Cadillacs for over 30 years and love the responsiveness and ride of a Cadillac. Being new in the Henderson area, we were not sure if the dealership would live up to our high expectations. Our previous dealership in Florida went above and beyond in my opinion to make the sales experience personal, comfortable and informative, and I didn't think their service could be surpassed. But Steve at Findlay really surprised me. After purchasing a new XT5, we found out that my husband would be receiving a new electric wheelchair and lift from the VA. As a result of this, we had to trade-in our brand new XT5 and purchase a larger Escalade to fit the new lift. Steve was wonderful to deal with, handling all the paperwork and showing us all the new features on the larger car. He even made sure the new Escalade had all the cameras and cross traffic alerts that I requested on the XT5. He came to our house several times to help personalize the new car, even on his own time while on the way to the dog park with his pet standard poodle. He is still a valuable asset to us, helping to get the rear seats removed so the new lift can be installed. And all of this personal attention came with patience and sincerity. My husband's disability causes him to move very slowly and have short-term memory loss. Steve took the time to explain some of the new features several times and treated him with total respect. I really appreciated that. And I absolutely LOVE the new Escalade; my car-buying experience couldn't have been better! More

Steve Hoffman helped me buy my new car. He was really patient with me and my wife and spent close to 8 hours with us as we test drove a lot of cars and discussed p helped me buy my new car. He was really patient with me and my wife and spent close to 8 hours with us as we test drove a lot of cars and discussed price terms. It was a pleasant experience and I will always recommend Findlay Cadillac and Steve. More

Purchase of 2011 Cadillac srx On April 4th, 2017, I purchased a 2011 Cadillac srx from Findlay Cadillac of henderson. My saleswoman, deb topham was great. Gave excellent service. W On April 4th, 2017, I purchased a 2011 Cadillac srx from Findlay Cadillac of henderson. My saleswoman, deb topham was great. Gave excellent service. With a no nonsense approach. She made my car buying experience hassle free. Very professional saleswoman and would highly recommed her and her dealership. Staff is great. If your looking for a cadillac, stop by Findlay cadillac. You won't regret it. More

First Cadillac and first lease contract Steven Hoffman was very patient and understanding with my lack of knowledge about leasing a car. He was very thorough in explaining the features of t Steven Hoffman was very patient and understanding with my lack of knowledge about leasing a car. He was very thorough in explaining the features of the platinum model, which are many, and answered all my questions. I believe Steven does an excellent job of representing the values of Findlay Cadillac, and I know I have a personal representative at Findlay Cadillac. More

Great auto purchase experience Hank Mastermaker (The sales Consultant) is a true professional. He was friendly, informative and service minded. The entire staff made me feel like fa Hank Mastermaker (The sales Consultant) is a true professional. He was friendly, informative and service minded. The entire staff made me feel like family. I will tell all of my friends and associates about this good car buying experience. By the way, I love my new ATS. More

Patient and Fair My husband and I have always had Cadillacs. We are on a fixed income and my husband is disabled. Our last purchase was a Nissan and I hated it. I drag My husband and I have always had Cadillacs. We are on a fixed income and my husband is disabled. Our last purchase was a Nissan and I hated it. I dragged my husband to Findlay Cadillac even though it is further than the Cadillac near me. I did not like their attitude, We met Steven Hoffman and he was very pleasant and made us feel very comfortable. After looking at a few models we found what we wanted. After we saw the payment I was upset I would not drive a Cadillac again. Well Steven and his manager Jason found a demo that they were able to make us a very nice payment on a 48 month lease. I can't thank them enough for caring and making it possible. Steven is our guy !! More

Outstanding Customer Service & Care I previously owned a 2009 CTS-V with approximately 20K miles,and was considering to upgrade to a newer model. Decided to call Findlay Cadillac in Hend I previously owned a 2009 CTS-V with approximately 20K miles,and was considering to upgrade to a newer model. Decided to call Findlay Cadillac in Henderson,and had the opportunity to meet Sergio. While these cars are in great demand, Sergio recommended to test drive the new ATS-V sedan and sit in a ATS Coupe for size. Was completely impressed of the comfort and room in the ATS Coupe. Showing interest, Sergio was able to locate the ATS-V sedan and coupe, and personally called me for a test drive within a week. Sergio is very helpful in explaining the logistics of this car, and arranging the purchase of the new Cadillac ATS-V. I would highly recommend Sergio & Findlay Cadillac in Henderson for my next purchase, which will be the new Cadillac CTS-V. Thank You. More