Fields Volvo Northfield

Steering & Handling Concern while Driving I brought my 2011 XC90 in with a concern that when going over large bumps and around tight corners, the car was not handling properly. David had the c I brought my 2011 XC90 in with a concern that when going over large bumps and around tight corners, the car was not handling properly. David had the car test driven multiple times by Volvo mechanics as well as the foreman. It was mechanically checked out also multiple times due to my ongoing concerns that were difficult to reproduce while I was driving it with the mechanic as passenger. I really appreciate the professional effort and response taken by David and his team. Now I can drive it without concern. More

Volvo maintenance I was pleased that Dave came out to my car before I even got out. He knew my name and why I was there. James gave me a beautiful loaner (90), wh I was pleased that Dave came out to my car before I even got out. He knew my name and why I was there. James gave me a beautiful loaner (90), which I enjoyed all morning. Service was fast, too. More

Dave was unbelievable. I was having serious problems with my navigational system. It took several hours in a massive update but I am very pleased with him and with the service at Fields Volvo. my navigational system. It took several hours in a massive update but I am very pleased with him and with the service at Fields Volvo. More

Aneta and Gene did a terrific job of providing me exceptional service. Gene accommodating my use of a loaner. Aneta in checking me in, and managing the timing of the servicing of my vehicle. exceptional service. Gene accommodating my use of a loaner. Aneta in checking me in, and managing the timing of the servicing of my vehicle. More

Excellent job Ryan Ryan the Service adviser was knowledgeable, he was able to get the needed repairs and services done satisfactorily and on time. He kept me posted on t Ryan the Service adviser was knowledgeable, he was able to get the needed repairs and services done satisfactorily and on time. He kept me posted on the progress of the work being done and the cost. Checking in and out was easy, being able to pay online is convenient. I hope the cashier will still keep her job because a business is about people doing their job well. Thank you Ryan. I hope I wont see you for a while because I've been there for costly repairs four times in the past six months. More

The service associate was polite and helpful. All my The service associate was polite and helpful. All my questions were answered. The service provided was excellent. Everything that needed to be done w The service associate was polite and helpful. All my questions were answered. The service provided was excellent. Everything that needed to be done was done quickly. The waing area/lounge was clean and vomfortable More

Excellent in every way. Thank you! I didn't have a time reserved, but noticed that same morning a computer warning about my battery. I drove immediately and thanks to the excellent wor I didn't have a time reserved, but noticed that same morning a computer warning about my battery. I drove immediately and thanks to the excellent work of Kristy, I got a new battery and the service was completed in less than two hours. My thanks to Fields Volvo for a superb job. More

Outstanding Engagement David Ritter is outstanding. He taught me a fews things where I thought there were problems (there were not). Price is right as well and the persons w David Ritter is outstanding. He taught me a fews things where I thought there were problems (there were not). Price is right as well and the persons who took me to Starbucks and back were great. Thank YOU! More

Excellent and professional service.I travel from Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. Thank you More

The service department listened to my needs and addressed what really needed to be done, and I appreciated not paying for services that were not really needed at this time. what really needed to be done, and I appreciated not paying for services that were not really needed at this time. More