Fields Volvo Northfield
Northfield, IL
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The service associate was polite and helpful. All my The service associate was polite and helpful. All my questions were answered. The service provided was excellent. Everything that needed to be done w The service associate was polite and helpful. All my questions were answered. The service provided was excellent. Everything that needed to be done was done quickly. The waing area/lounge was clean and vomfortable More
Excellent in every way. Thank you! I didn't have a time reserved, but noticed that same morning a computer warning about my battery. I drove immediately and thanks to the excellent wor I didn't have a time reserved, but noticed that same morning a computer warning about my battery. I drove immediately and thanks to the excellent work of Kristy, I got a new battery and the service was completed in less than two hours. My thanks to Fields Volvo for a superb job. More
Outstanding Engagement David Ritter is outstanding. He taught me a fews things where I thought there were problems (there were not). Price is right as well and the persons w David Ritter is outstanding. He taught me a fews things where I thought there were problems (there were not). Price is right as well and the persons who took me to Starbucks and back were great. Thank YOU! More
Excellent and professional service.I travel from Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. Thank you More
The service department listened to my needs and addressed what really needed to be done, and I appreciated not paying for services that were not really needed at this time. what really needed to be done, and I appreciated not paying for services that were not really needed at this time. More
New car purchase Excellent throughout the entire process. The process started with my initial viewing/test drive of the car and ended with the purchase of that car. Excellent throughout the entire process. The process started with my initial viewing/test drive of the car and ended with the purchase of that car. More
Professional, customer first approach, organized service drop off/pick up, do what they say they are going to do, provide thorough explanation, cannot ask for more. drop off/pick up, do what they say they are going to do, provide thorough explanation, cannot ask for more. More
Very good service department Aneta stayed in constant communication with me as my car was serviced for two days. They arranged for a loaner, and the gentleman handling that (didn' Aneta stayed in constant communication with me as my car was serviced for two days. They arranged for a loaner, and the gentleman handling that (didn't get his name) was great to work with also. When I picked it up, Dave answered all my questions. More
always excellent service David kept me informed about the timeline of my repairs. He arranged for a loner that was perfectly suited for me. When I came to pick up my car, the David kept me informed about the timeline of my repairs. He arranged for a loner that was perfectly suited for me. When I came to pick up my car, the paperwork was ready and it took only a few minutes. I have recommended this dearlership to many people. More