Fields Volvo Northfield
Northfield, IL
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Excellent and professional service.I travel from Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. Thank you More
The service department listened to my needs and addressed what really needed to be done, and I appreciated not paying for services that were not really needed at this time. what really needed to be done, and I appreciated not paying for services that were not really needed at this time. More
New car purchase Excellent throughout the entire process. The process started with my initial viewing/test drive of the car and ended with the purchase of that car. Excellent throughout the entire process. The process started with my initial viewing/test drive of the car and ended with the purchase of that car. More
Professional, customer first approach, organized service drop off/pick up, do what they say they are going to do, provide thorough explanation, cannot ask for more. drop off/pick up, do what they say they are going to do, provide thorough explanation, cannot ask for more. More
Very good service department Aneta stayed in constant communication with me as my car was serviced for two days. They arranged for a loaner, and the gentleman handling that (didn' Aneta stayed in constant communication with me as my car was serviced for two days. They arranged for a loaner, and the gentleman handling that (didn't get his name) was great to work with also. When I picked it up, Dave answered all my questions. More
always excellent service David kept me informed about the timeline of my repairs. He arranged for a loner that was perfectly suited for me. When I came to pick up my car, the David kept me informed about the timeline of my repairs. He arranged for a loner that was perfectly suited for me. When I came to pick up my car, the paperwork was ready and it took only a few minutes. I have recommended this dearlership to many people. More
Regular maintenance and wheel issue I was truly impressed with the prfessional manner in which my problem was resolved. I had previously brought the wheel pitting issue to the service w I was truly impressed with the prfessional manner in which my problem was resolved. I had previously brought the wheel pitting issue to the service writers attention and they followed through with replacing all four wheels that had prematurely started to pit. This is a five star dealership and service department. More
Good & Improving! "Hand wash" at Volvo still "spotty". Why not use the BMW or Mini wash? My plug-in hybrid was mostly charged! Thank you very much! "Hand wash" at Volvo still "spotty". Why not use the BMW or Mini wash? My plug-in hybrid was mostly charged! Thank you very much! More
The process was painless and flowed perfectly. The staff was courteous and answered my questions. Ryan explained the issue with my car clearly. The lounge space is comfortable. was courteous and answered my questions. Ryan explained the issue with my car clearly. The lounge space is comfortable. More