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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

January 25, 2020

Excellent and professional service.I travel from Excellent and professional service. I travel from Milwaukee vs. Waukesha due to the above. I have always received exceptional service at all visits. More

by Denise.costello-kazik
Recommend Dealer
Yes
Employees Worked With
N/A, Gary Jones, Doug Morris, Tom Brandt, Mark Demma
January 17, 2020

The service department listened to my needs and addressed what really needed to be done, and I appreciated not paying for services that were not really needed at this time. More

by Debbies volvo
Recommend Dealer
Yes
Employees Worked With
Ryan Grigsby
January 16, 2020

New car purchase Excellent throughout the entire process. The process started with my initial viewing/test drive of the car and ended with the purchase of that car. More

by craig.goehry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoar Avni
January 16, 2020

Professional, customer first approach, organized service drop off/pick up, do what they say they are going to do, provide thorough explanation, cannot ask for more. More

by mwvolvo
Recommend Dealer
Yes
Employees Worked With
Ryan Grigsby
January 12, 2020

I always find it easy to schedule my service and arrange a loaner. Everyone is courteous and the facility is clean and pleasant. Thanks to Aneta. More

by DianeMR
Recommend Dealer
Yes
Employees Worked With
Aneta
January 12, 2020

Very good service department Aneta stayed in constant communication with me as my car was serviced for two days. They arranged for a loaner, and the gentleman handling that (didn' More

by Volvo Silver
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aneta Bukowska, Dave Ritter
January 11, 2020

always excellent service David kept me informed about the timeline of my repairs. He arranged for a loner that was perfectly suited for me. When I came to pick up my car, the More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ritter, James
January 11, 2020

Regular maintenance and wheel issue I was truly impressed with the prfessional manner in which my problem was resolved. I had previously brought the wheel pitting issue to the service w More

by diveetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ritter, Aneta Bukowska
January 09, 2020

Good & Improving! "Hand wash" at Volvo still "spotty". Why not use the BMW or Mini wash? My plug-in hybrid was mostly charged! Thank you very much! More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aneta
January 06, 2020

The process was painless and flowed perfectly. The staff was courteous and answered my questions. Ryan explained the issue with my car clearly. The lounge space is comfortable. More

by OHHH8
Recommend Dealer
Yes
Employees Worked With
Ryan
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