Fields Volvo Northfield

Great Service keeps you Informed And fast and efficient Service..no surprises a friendly service reps. All together excellent. Service..no surprises a friendly service reps. All together excellent. More

Michael and the team were great. They answered our questions and worked with us throughout our decision process. Would happily recommend Fields Northfield and work with them again. They answered our questions and worked with us throughout our decision process. Would happily recommend Fields Northfield and work with them again. More

Best place for car maintenance, or buying cars I bought few cars there and do maintenance on them always great service Steve is really the best h few cars there and do maintenance on them always great service Steve is really the best h More

Professional service and very friendly personnel it gives you a great deal of personal satisfaction you a great deal of personal satisfaction More

I was once again visiting Chicago, and like my previous experience at Fields Volvo 2 years ago, the staff was stupendous. They gave me an appointment on very short notice, got me a new tire, put it on, and experience at Fields Volvo 2 years ago, the staff was stupendous. They gave me an appointment on very short notice, got me a new tire, put it on, and checked out my car. Special shout out to Frankie for exceptional customer service and making my experience seamless! More

Terrific service department. Explains everything. Completed in time estimated Dry friendly staff. Even the salesman stopped by to say hello Explains everything. Completed in time estimated Dry friendly staff. Even the salesman stopped by to say hello More

Very accommodating and the service was excellent. Everyone was very friendly and fulled all my concerns and needs. Everyone was very friendly and fulled all my concerns and needs. More

Everyone was wonderful to work with, from sales to financing, it was a smooth process. financing, it was a smooth process. More

Great service. Been going here for 15 years. Took care of all the issues I had. Been going here for 15 years. Took care of all the issues I had. More

I can only describe this dealership as profoundly dishonest. We negotiated the purchase of a certified 2025 Volvo XC90 with less than 6,000 miles. The description on the dealer web site clearly state dishonest. We negotiated the purchase of a certified 2025 Volvo XC90 with less than 6,000 miles. The description on the dealer web site clearly stated the vehicle had a clean Carfax with no reported accidents. Last minute we found out the Carfax in reality showed an accident. When confronted, the GSM produced pictures of the accident, which he described as a minimal side swipe that happened onsite. The vehicle was reportedly fixed and certified under Volvo’s Certified Vehicle Program and apologies were issued regarding the erroneous web site description. We accepted the explanation and took the car for a test drive. Long story short, the vehicle had a broken steering shaft, which we surmise happened during the “minor” accident. I am hard pressed to believe the vehicle was properly inspected per Volvo’s requirements - or perhaps Volvo’s Certified Vehicle Program is an absolute sham. Either way, very disappointing experience. Due to this experience, we moved on from pursuing a new Volvo (although we previously owned another XC90) altogether and will be purchasing a car from a different manufacturer. More