Back

Fields Volvo Northfield

Northfield, IL

4.8
420 Reviews

770 Frontage Road

Northfield, IL

60093

Directions

By Type

Showing 420 reviews

September 26, 2021

I recommend highly Fields. Volvo service. They’ve handled any service I’ve had fairly and efficiently. When I had a serious issue after the warranty, they went to bat for me with Volvo and got it More

by steve.amberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Denise
Sep 27, 2021 -

Fields Volvo Northfield responded

Thank you for your positive feedback on Fields Volvo Cars Northfield! It is our pleasure to provide efficient service. We appreciate your business are pleased we could figure out your warranty coverage issue. See you soon!

September 25, 2021

I wrote a review yesterday, but will jot down my rating again. I was very pleased with the whole process of having my yearly service to my car. Everything went smoothly. I was appreciative of Nick telling More

by Calumetfever
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Iacullo
Sep 27, 2021 -

Fields Volvo Northfield responded

We appreciate you taking the time to leave us with your wonderful feedback. Thank you for letting others know what working with Nick and the rest of the Fields Volvo Cars Northfield team is like. Our goal is to make sure everyone who walks through the door leaves happy and it's great to see we're hitting the mark. Have a great day!

September 09, 2021

Great service as always. Wonderful loaner also! Would recommend Field Volvo to anyone who wants a quality vehicle and quality service. Fields is the place to go!! More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Strven
Sep 09, 2021 -

Fields Volvo Northfield responded

Kathy, we love hearing that you know you can rely on us for great service! It means so much that you recommend Fields Volvo Cars Northfield and we look very forward to continuing to work together down the road!

August 19, 2021

Great service. Listens to all your concerns and explained what will be done to correct. Keep you in the loop as to status of your vehicle. More

by Krh9441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise
Aug 19, 2021 -

Fields Volvo Northfield responded

This is the type of service we pride ourselves on here at Fields Volvo Cars Northfield! Thank you for taking the time to let us know about your exceptional service visit. We hope to see you next time!

August 17, 2021

Always a first class experience at Fields Volvo. Service Department staff treat you with respect when taking in/returning your car. In 9 years, our car has only needed standard service package attention. Ha More

by L EH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise on service desk
Aug 17, 2021 -

Fields Volvo Northfield responded

It really means a lot that you've been able to depend on our Fields Volvo Cars Northfield team for excellent feedback over the last nine years. Thank you so much for your continued support! We look forward to working together for many more years to come.

August 05, 2021

Great service and made me feel like a valued customer. Kept me up on time table for service to be finished. Thanks very much everyone! More

by Imemine35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 05, 2021 -

Fields Volvo Northfield responded

Let us assure you that at Fields Volvo Cars Northfield each customer truly is a valued customer! You can rely on our team to keep you informed while you're here for service. Thank you so much for taking the time to review us and we hope we'll see you down the road!

April 25, 2021

I purchased a pre-owned vehicle from Fields and it started having problems right away. It was partially my fault for not going to them within the first week of owning the vehicle, but I was relying on More

by Cody B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat Hubert
August 22, 2020

Bougjt used car with so, e weather stripping problems. Theynoffered to gluenit to fix it! After complaining for awhile theynoffered moneynto fix myself. I put$10000 down and financed. After 5 to 6 days of More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George fan
March 14, 2020

1st oil change I was impressed by all the Dealership's employees. It took about an hour and half, for an oil change and and a correction on seat belt light More

by adt1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember and do not have service papers
March 13, 2020

Excellent as always I am bothered by the $26 detail fee. Otherwise I am pleased with the prompt and efficient manner in which the service department handled my concerns More

by amogreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
...
7
...