Fields Volvo Northfield
Northfield, IL
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Always a first class experience at Fields Volvo. Service Department staff treat you with respect when taking in/returning your car. In 9 years, our car has only needed standard service package attention. Ha Department staff treat you with respect when taking in/returning your car. In 9 years, our car has only needed standard service package attention. Have only had the work done at Fields. Never any glitches. More
I purchased a pre-owned vehicle from Fields and it started having problems right away. It was partially my fault for not going to them within the first week of owning the vehicle, but I was relying on started having problems right away. It was partially my fault for not going to them within the first week of owning the vehicle, but I was relying on their representation that the vehicle had passed a 140+ point inspection and was in great condition. It had several issues, but overtime they began to add up. Within a few months, I had to replace both front axles, among other things, which totalled to about 40% of the total vehicle value. I called several times, each time they told me a manager would call me back, but they have never reached out. More
Bougjt used car with so, e weather stripping problems. Theynoffered to gluenit to fix it! After complaining for awhile theynoffered moneynto fix myself. I put$10000 down and financed. After 5 to 6 days of Theynoffered to gluenit to fix it! After complaining for awhile theynoffered moneynto fix myself. I put$10000 down and financed. After 5 to 6 days offered to finally bring it in and fix it. In the mean time i didnt notice hiw bad rear end damage was my fault to until the next day or 2 when the sun was shining on ot a different angle. Door 's out of wack water leaks. Now that there qilling to fix weather stripping thats the least of my concern. I payed over what car is worth and now only duggestion os of im not happy is to trade it in and tske abother loss! Ive had enough of fields volvo. Want bothing to do with them and would give negative stars if i could. I noticed some dull paint on bumver and sakesman said it was because its a plastic piece. But the whole bumber and quarter panel are dull with glue oozing outbof weather stripping on quarterpanel window. 👎👎👎 Cant give enough thumbs down. More
1st oil change I was impressed by all the Dealership's employees. It took about an hour and half, for an oil change and and a correction on seat belt light I was impressed by all the Dealership's employees. It took about an hour and half, for an oil change and and a correction on seat belt light More
Excellent as always I am bothered by the $26 detail fee. Otherwise I am pleased with the prompt and efficient manner in which the service department handled my concerns I am bothered by the $26 detail fee. Otherwise I am pleased with the prompt and efficient manner in which the service department handled my concerns More
Fields - The BEST and with you for the long haul Fields has been my dealer and care-giver to my beloved 2004 Volvo S80 T6 "Bruce" for 15+ years! They treat me the same way (perhaps even better) than Fields has been my dealer and care-giver to my beloved 2004 Volvo S80 T6 "Bruce" for 15+ years! They treat me the same way (perhaps even better) than they did when Bruce was brand new. I LOVE the folks from Fields! More
Our advisor Kristy Przybyslawski was exceptional. Also, it was a pleasant surprise to see my rubber mats inside the car washed for the first time. it was a pleasant surprise to see my rubber mats inside the car washed for the first time. More
Very polite, professional and punctual with the whole experience... they communicated well and exceeded my expectations! I would definitely recommend this dealership and service team. experience... they communicated well and exceeded my expectations! I would definitely recommend this dealership and service team. More