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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

August 19, 2021

Great service. Listens to all your concerns and explained what will be done to correct. Keep you in the loop as to status of your vehicle. More

by Krh9441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise
Aug 19, 2021 -

Fields Volvo Northfield responded

This is the type of service we pride ourselves on here at Fields Volvo Cars Northfield! Thank you for taking the time to let us know about your exceptional service visit. We hope to see you next time!

August 17, 2021

Always a first class experience at Fields Volvo. Service Department staff treat you with respect when taking in/returning your car. In 9 years, our car has only needed standard service package attention. Ha More

by L EH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise on service desk
Aug 17, 2021 -

Fields Volvo Northfield responded

It really means a lot that you've been able to depend on our Fields Volvo Cars Northfield team for excellent feedback over the last nine years. Thank you so much for your continued support! We look forward to working together for many more years to come.

August 05, 2021

Great service and made me feel like a valued customer. Kept me up on time table for service to be finished. Thanks very much everyone! More

by Imemine35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 05, 2021 -

Fields Volvo Northfield responded

Let us assure you that at Fields Volvo Cars Northfield each customer truly is a valued customer! You can rely on our team to keep you informed while you're here for service. Thank you so much for taking the time to review us and we hope we'll see you down the road!

April 25, 2021

I purchased a pre-owned vehicle from Fields and it started having problems right away. It was partially my fault for not going to them within the first week of owning the vehicle, but I was relying on More

by Cody B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat Hubert
August 22, 2020

Bougjt used car with so, e weather stripping problems. Theynoffered to gluenit to fix it! After complaining for awhile theynoffered moneynto fix myself. I put$10000 down and financed. After 5 to 6 days of More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George fan
March 14, 2020

1st oil change I was impressed by all the Dealership's employees. It took about an hour and half, for an oil change and and a correction on seat belt light More

by adt1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember and do not have service papers
March 13, 2020

Excellent as always I am bothered by the $26 detail fee. Otherwise I am pleased with the prompt and efficient manner in which the service department handled my concerns More

by amogreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
March 11, 2020

Fields - The BEST and with you for the long haul Fields has been my dealer and care-giver to my beloved 2004 Volvo S80 T6 "Bruce" for 15+ years! They treat me the same way (perhaps even better) than More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
March 07, 2020

Our advisor Kristy Przybyslawski was exceptional. Also, it was a pleasant surprise to see my rubber mats inside the car washed for the first time. More

by Peej_m01
Recommend Dealer
Yes
Employees Worked With
Kristy Przybyslawski
March 07, 2020

Very polite, professional and punctual with the whole experience... they communicated well and exceeded my expectations! I would definitely recommend this dealership and service team. More

by Glenn
Recommend Dealer
Yes
Employees Worked With
Aneta, Doug Morris
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