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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

January 11, 2022

Quality work. Work to fit your car in even when they are busy. Friendly staff. More

by Volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pflaumer
Jan 11, 2022 -

Fields Volvo Northfield responded

We are so glad that you can depend on our Fields Volvo Cars Northfield team to take excellent care of you and your vehicle. Thank you for your support!

December 30, 2021

Dave Ritter made it so easy for me today. I had to bring my car in for maintenance, but requested a loaner to while the work was being done. It was to be a short job, so I was pleased that I could use the t More

by s.boothe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoar Avni was able to estimate the value of my current car and project what it would be worth for a trade-in on new Volvo while I waited. I appreciated having these figures for planning.
Jan 03, 2022 -

Fields Volvo Northfield responded

Thank you for trusting us with your business and your vehicle! We are thrilled that Dave and the team gave you such a positive experience and we hope to work with you again at Fields Volvo Cars Northfield.

December 24, 2021

Good service, kind , helpful staff.I’m very appreciate Good service, kind , helpful staff. I’m very appreciate your hard work. Best wishes for you all! Merry Christmas and Happiest New Year! More

by Pham2278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Dec 26, 2021 -

Fields Volvo Northfield responded

Thank you for the kind words and holiday wishes! We're so glad to have you as part of the Fields Volvo Cars Northfield family - your support means the world to us! Take care!

December 24, 2021

Hustle free experience. Julio was great to work with and really knew the car well More

by mshek2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Dec 27, 2021 -

Fields Volvo Northfield responded

Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly let Julio know you appreciated all of the help. Drive safely and enjoy the new ride! - Fields Volvo Cars Northfield

December 16, 2021

Excellent service! Professional and courteous service representatives. Very nice big bright and clean waiting area with huge windows, comfortable seating, big screen television, a work area, and great sn More

by verdict52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 16, 2021 -

Fields Volvo Northfield responded

Seeing reviews like this lets us know that our hard work is paying off! Thank you for choosing Fields Volvo Cars Northfield for your service needs, and for sharing your positive feedback. We hope to see you again down the road!

December 08, 2021

Fields Volvo was very cooperative and accommodating. Denise communicated with me throughout the day keeping me informed with what they we’re doing. The valet service was great. More

by cabrennan25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise
Dec 09, 2021 -

Fields Volvo Northfield responded

We are grateful to have such an enthusiastic team here and will be sure to pass along your thanks to Denise for all her help. Please let us know if there is anything else we can do you for down the road. Take care! - The Fields Volvo Cars Northfield Team

September 27, 2021

I had shuttle service selected and they(Denise) said they do not see it in their system. Once i showed them the proof they begin to mention they do not have enough drivers. I asked if shuttle service is not More

by RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denise
Sep 27, 2021 -

Fields Volvo Northfield responded

I'm sorry to hear that our shuttle service was an inconvenience to you. It sounds like there was a miscommunication regarding the shuttle system, and I apologize that things weren't more convenient. If there's anything we can do to better help you out next time, please let me know. Best, Richard Weinstein - Service Manager - (847) 831-2100

September 26, 2021

I recommend highly Fields. Volvo service. They’ve handled any service I’ve had fairly and efficiently. When I had a serious issue after the warranty, they went to bat for me with Volvo and got it More

by steve.amberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Denise
Sep 27, 2021 -

Fields Volvo Northfield responded

Thank you for your positive feedback on Fields Volvo Cars Northfield! It is our pleasure to provide efficient service. We appreciate your business are pleased we could figure out your warranty coverage issue. See you soon!

September 25, 2021

I wrote a review yesterday, but will jot down my rating again. I was very pleased with the whole process of having my yearly service to my car. Everything went smoothly. I was appreciative of Nick telling More

by Calumetfever
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Iacullo
Sep 27, 2021 -

Fields Volvo Northfield responded

We appreciate you taking the time to leave us with your wonderful feedback. Thank you for letting others know what working with Nick and the rest of the Fields Volvo Cars Northfield team is like. Our goal is to make sure everyone who walks through the door leaves happy and it's great to see we're hitting the mark. Have a great day!

September 09, 2021

Great service as always. Wonderful loaner also! Would recommend Field Volvo to anyone who wants a quality vehicle and quality service. Fields is the place to go!! More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Strven
Sep 09, 2021 -

Fields Volvo Northfield responded

Kathy, we love hearing that you know you can rely on us for great service! It means so much that you recommend Fields Volvo Cars Northfield and we look very forward to continuing to work together down the road!

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