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Fields Volvo Northfield

Northfield, IL

4.8
425 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 425 reviews

April 14, 2022

Great experience all around - sent reappointment reminders , picked up car , sent text during service and notified me when completed . Valet service brought car to my door . Couldn’t ask for any bet More

by jerry.kahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 15, 2022 -

Fields Volvo Northfield responded

Hi Jerry - We are thrilled that our team delivered such a communicative, convenient service experience! Thank you for choosing Fields Volvo Cars Northfield and for stopping by to leave a review. Drive safely!

March 29, 2022

Recently purchased a new XC40. Raj was fantastic throughout the whole process, and it was very straightforward. More

by kermie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Singh
Mar 29, 2022 -

Fields Volvo Northfield responded

Congrats on your purchase, and thanks for choosing Fields Volvo Cars Northfield! It's great that Raj made the process a seamless experience. Happy driving!

March 10, 2022

We recently had service completed at Fields Volvo. Our service advisor Dave was extremely professional and helpful. This is our third Volvo purchase from Fields. We would never go anywhere else. More

by John.alsterda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 10, 2022 -

John.alsterda responded

Thank you for great service.

Mar 10, 2022 -

Fields Volvo Northfield responded

John, thank you for the great review! We are thrilled to hear that you had such a successful experience working with Dave and the Fields Volvo Cars Northfield team. We will be sure to pass on the kind feedback. Safe travels, and we hope to see you back again down the road!

March 04, 2022

Great dealer always great service. Very happy with all in the service department and the office More

by Jeslinesargis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 04, 2022 -

Fields Volvo Northfield responded

Thanks for your confidence in Fields Volvo Cars Northfield. We look forward to taking care of you during your next service visit!

February 11, 2022

First experience with Fields Volvo. 2 recalls to be serviced. They picked up and dropped off my S60. Maintenance is due, but no pressure to perform. Washed the car before returning it. Will certain More

by Gene
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
Feb 14, 2022 -

Fields Volvo Northfield responded

Gene - thank you for reviewing Fields Volvo Cars Northfield! We're glad to hear that our team took care of you and your Volvo S60 and we look forward to seeing you next time!

February 05, 2022

Wonderful dealership! Everyone is patient and not pushy! Had a great experience with the service department. Denise was great. She communicated and was attentive to my concerns. Just got my car back and More

by lrsda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise
Feb 07, 2022 -

Fields Volvo Northfield responded

We are glad that our team took wonderful care of you and your vehicle! Thank you for saying that Denise was great to work with. It is awesome to hear that you're pleased with the result of your vehicle's repairs.

January 18, 2022

Consistently good service. Service rep,Denise particularly thorough in explaining service options relating to testing engine for excessive oil use. More

by michaelmurphy1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
Jan 19, 2022 -

Fields Volvo Northfield responded

Thank you for taking the time to review us, Michael! We are so glad to hear that you had such a successful service experience working with Denise. Drive safely, and we hope to see you back again at Fields Volvo Cars Northfield!

January 14, 2022

Great experience.... and Mike was super accommodating and professional. Would highly recommend working with him and Fields Volvo. More

by jbjennings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pritchett
Jan 15, 2022 -

Fields Volvo Northfield responded

We can't thank you enough for recommending Mike and the Fields Volvo Cars Northfield team! We're so glad your search led you to our dealership, and we hope you're loving every mile in your new vehicle!

January 11, 2022

Quality work. Work to fit your car in even when they are busy. Friendly staff. More

by Volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pflaumer
Jan 11, 2022 -

Fields Volvo Northfield responded

We are so glad that you can depend on our Fields Volvo Cars Northfield team to take excellent care of you and your vehicle. Thank you for your support!

December 30, 2021

Dave Ritter made it so easy for me today. I had to bring my car in for maintenance, but requested a loaner to while the work was being done. It was to be a short job, so I was pleased that I could use the t More

by s.boothe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoar Avni was able to estimate the value of my current car and project what it would be worth for a trade-in on new Volvo while I waited. I appreciated having these figures for planning.
Jan 03, 2022 -

Fields Volvo Northfield responded

Thank you for trusting us with your business and your vehicle! We are thrilled that Dave and the team gave you such a positive experience and we hope to work with you again at Fields Volvo Cars Northfield.

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