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Fields Volvo Northfield

Northfield, IL

4.8
417 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 417 reviews

May 06, 2022

Dave Ritter, service manager, is an amazing asset for Fields.Volvo. He is responsive when I call with a question, and knowledgeable and reassuring in answering them, He is accommodating and considerate o More

by pat.ulmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ritter
May 06, 2022 -

Fields Volvo Northfield responded

Pat, thank you for the incredible review and for taking the time to share the ways Dave has shaped your experience! We will be sure to let him know what an impact he's made - and we hope to see you back again for your future service needs. Safe travels! - your friends at Fields Volvo Cars Northfield

May 05, 2022

Excellent service and communication and very reliable. I do not service my Volvo anywhere else More

by hmevis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick iacullo
May 06, 2022 -

Fields Volvo Northfield responded

We are so grateful to have earned your loyal business! Thank you for choosing Fields Volvo Cars Northfield and for stopping by to share your experience. We look forward to your next visit!

April 14, 2022

Great experience all around - sent reappointment reminders , picked up car , sent text during service and notified me when completed . Valet service brought car to my door . Couldn’t ask for any bet More

by jerry.kahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 15, 2022 -

Fields Volvo Northfield responded

Hi Jerry - We are thrilled that our team delivered such a communicative, convenient service experience! Thank you for choosing Fields Volvo Cars Northfield and for stopping by to leave a review. Drive safely!

March 29, 2022

Recently purchased a new XC40. Raj was fantastic throughout the whole process, and it was very straightforward. More

by kermie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Singh
Mar 29, 2022 -

Fields Volvo Northfield responded

Congrats on your purchase, and thanks for choosing Fields Volvo Cars Northfield! It's great that Raj made the process a seamless experience. Happy driving!

March 10, 2022

We recently had service completed at Fields Volvo. Our service advisor Dave was extremely professional and helpful. This is our third Volvo purchase from Fields. We would never go anywhere else. More

by John.alsterda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 10, 2022 -

John.alsterda responded

Thank you for great service.

Mar 10, 2022 -

Fields Volvo Northfield responded

John, thank you for the great review! We are thrilled to hear that you had such a successful experience working with Dave and the Fields Volvo Cars Northfield team. We will be sure to pass on the kind feedback. Safe travels, and we hope to see you back again down the road!

March 04, 2022

Great dealer always great service. Very happy with all in the service department and the office More

by Jeslinesargis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 04, 2022 -

Fields Volvo Northfield responded

Thanks for your confidence in Fields Volvo Cars Northfield. We look forward to taking care of you during your next service visit!

February 11, 2022

First experience with Fields Volvo. 2 recalls to be serviced. They picked up and dropped off my S60. Maintenance is due, but no pressure to perform. Washed the car before returning it. Will certain More

by Gene
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
Feb 14, 2022 -

Fields Volvo Northfield responded

Gene - thank you for reviewing Fields Volvo Cars Northfield! We're glad to hear that our team took care of you and your Volvo S60 and we look forward to seeing you next time!

February 05, 2022

Wonderful dealership! Everyone is patient and not pushy! Had a great experience with the service department. Denise was great. She communicated and was attentive to my concerns. Just got my car back and More

by lrsda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise
Feb 07, 2022 -

Fields Volvo Northfield responded

We are glad that our team took wonderful care of you and your vehicle! Thank you for saying that Denise was great to work with. It is awesome to hear that you're pleased with the result of your vehicle's repairs.

January 18, 2022

Consistently good service. Service rep,Denise particularly thorough in explaining service options relating to testing engine for excessive oil use. More

by michaelmurphy1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
Jan 19, 2022 -

Fields Volvo Northfield responded

Thank you for taking the time to review us, Michael! We are so glad to hear that you had such a successful service experience working with Denise. Drive safely, and we hope to see you back again at Fields Volvo Cars Northfield!

January 14, 2022

Great experience.... and Mike was super accommodating and professional. Would highly recommend working with him and Fields Volvo. More

by jbjennings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pritchett
Jan 15, 2022 -

Fields Volvo Northfield responded

We can't thank you enough for recommending Mike and the Fields Volvo Cars Northfield team! We're so glad your search led you to our dealership, and we hope you're loving every mile in your new vehicle!

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