
Fields Volvo Northfield
Northfield, IL
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Had my car serviced while I waited. Everything was fine quickly and efficiently and the waiting area was clean and stocked with drinks and snacks. Everything was fine quickly and efficiently and the waiting area was clean and stocked with drinks and snacks. More
Has always provided exceptional service and support of the Volvo I purchased from the. I have continued to get it serviced at Fields for the last three years and have nothing but good experiences to take the Volvo I purchased from the. I have continued to get it serviced at Fields for the last three years and have nothing but good experiences to take away from it. Smart, caring, clean and professional. More
Great Service thanks to Steve. Fixed issue that was on going and very communicative. Appreciate the attention to detail and communication. Fixed issue that was on going and very communicative. Appreciate the attention to detail and communication. More
Excellent service and ease of buying. Painless! The entire experience was simple- website easy to navigate and inventory documented correctly which made for an easy experience. Raj was e Painless! The entire experience was simple- website easy to navigate and inventory documented correctly which made for an easy experience. Raj was excellent! If only every car buying experience was this seamless! More
The worker of this dealership set up an appointment with me on certain time. When I came the car which I suppose to have test drive in was gone. It made me feel disrespectful as client. It was a big no from me on certain time. When I came the car which I suppose to have test drive in was gone. It made me feel disrespectful as client. It was a big no from the beginning. More
Dave Ritter, service manager, is an amazing asset for Fields.Volvo. He is responsive when I call with a question, and knowledgeable and reassuring in answering them, He is accommodating and considerate o Fields.Volvo. He is responsive when I call with a question, and knowledgeable and reassuring in answering them, He is accommodating and considerate of my schedule. Dave is an advocate for his customers. He was instrumental in getting Volvo to cover an expensive repair. Dave makes getting your car serviced much less intimidating. More