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Fields Volvo Northfield

Northfield, IL

4.8
441 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 441 reviews

December 13, 2012

Steve was extremely helpful and took time to answer all our questions. On multiple visits, he always available even on his day off. He was very thorough in explaining all the options available on the car w More

by bnelson002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farshi
November 30, 2012

Mark,Mike and Steve were very patient with me as I was on the fence about buying a car. I want to say that Mike was very good about researching info for me. This process took me several weeks. When I did dec More

by Todd Pickett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve/Mike, Mark Demma
October 26, 2012

Steve Farshi was courteous, knowledgeable and a great listener. My husband and I met him over a month ago, and he did not have a Volvo XC60 with navigation to show us. However, he promised to keep look More

by calexmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farshi
September 11, 2012

Great Buying Experience! Very Accommodating. Just got XC90 with twin turbo and it was my best car buying experience ever. Great customer service, no pressure sales, good selection of used cars and knowle More

by someday27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Jones
Sep 11, 2012 -

Fields Volvo Northfield responded

I understand that you are upset that the vehicle turbo went out. I am willing to help you out with the price of fixing it but can not pay for all of the repair. Please contact us if you would like to discuss.

Sep 12, 2012 -

someday27 responded

Thank you for your generous offer, I wouldn't mind paying for the whole repair if I felt I used the car enough to cause this issue. The car spent almost a month in your service while you were fulfilling "we owe you" items and I was waiting to take a delivery of the car. As soon as I was able to drive it I've reported an excessive smoke coming out of the exhaust pipe. Please don't try to make this look like it was my fault. I bought the car with a leaking turbo and you know it. Too bad I couldn't see my exhaust pipe when I was test driving the car. Although I could smell a fumes in a cabin I would never expect this could be something serious like this. I thought it was simple an old car. Thanks again for you offer.

September 04, 2012

Very happy about my experience with Fields. Ashvin was a terrific representative, followed up when he said, was extremely courteous and professional, and treated me and my family with the utmost respect. I More

by cnield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashvin Shah, Gary Jones
August 11, 2012

Barbara & I have purchased 2 new vehicles from Field's Volvo in less then 1 year. I have been a Volvo driver for over 30 years & Barbara switched from Acura to her first Volvo. We are both extreme More

by fredressel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Martinez-sales & David Cederquist-service
June 01, 2012

Mike Katz and the Fields Volvo Northfield team went above and beyond my expecations to make sure I was able to get the Volvo that best fit my needs. Mike was able to find a Volvo for me that was stylish, ha More

by I Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Katz
May 30, 2012

Highly recommend Fields Volvo in Northfield......exceptional staff, very professional and easy to work with. I am the proud owner of 2 used cars from their dealership. Will recommen More

by jillianstahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoar Avni, Maria Lynn Therese, Tom Brandt
May 31, 2012 -

Fields Volvo Northfield responded

Thanks for your review please do not hesitate to contact me if you ever need any assistance. Pat Hubert GM

April 06, 2012

Just had to take my XC 90 in for service and I am always so happy to have Dave Cederquist take care of us. He is funny, friendly and extremely helpful in troubleshooting any problem that is encountered. B More

by bolekto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cederquist
May 17, 2012 -

Fields Volvo Northfield responded

Thanks for kind words about David he is a valued employee.

May 17, 2012 -

Fields Volvo Northfield responded

Thank you for your kind words about David. He is a valued employee. Pat Hubert General Manager

February 23, 2012

My husband and I brought our Volvo to Field's and we could not have been more thankful for the outstanding service that we received. David Cederquist spared no effort to ensure that our car was fully re More

by tracigroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cederquist
May 17, 2012 -

Fields Volvo Northfield responded

Thanks for taking the time to acknowledge Davids good work. Pat Hubert General Manager.

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