
Fields Volvo Northfield
Northfield, IL
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Very good sales help and a great service team. I appreciated the staff who worked hard to keep us happy while the whole “paperwork” thing was going on. Very nice dealership! I appreciated the staff who worked hard to keep us happy while the whole “paperwork” thing was going on. Very nice dealership! More
Of All my Dealership Purchases of Cars & SUV’s & other Volos, in 25 Years. This is Far the Best Dealer Experience I’ve ever had. Purchase & Services. Volos, in 25 Years. This is Far the Best Dealer Experience I’ve ever had. Purchase & Services. More
Fantastic service. Sales and financing were very smooth. Zoar and John stayed late on a Saturday to accommodate our schedule. Sales and financing were very smooth. Zoar and John stayed late on a Saturday to accommodate our schedule. More
Volvo was serviced there. Although I did not purchase here, I will always go here for my service needs. Professional, friendly and always on point, I feel comfortable going he Although I did not purchase here, I will always go here for my service needs. Professional, friendly and always on point, I feel comfortable going here without my Spouse in tow. More
Zoar was amazing as was everyone I dealt with at Fields Volvo. The entire process from start to finish was smooth and painless! I would highly recommend Zoar and Fields Volvo to any of my friends looking f Volvo. The entire process from start to finish was smooth and painless! I would highly recommend Zoar and Fields Volvo to any of my friends looking for a car. More
Just had my first trip to Fields Volvo with my brand new XC90 - man am I disappointed!! Car is s company car and could not be delivered to Fields because they don’t have a fleet program. I am told because XC90 - man am I disappointed!! Car is s company car and could not be delivered to Fields because they don’t have a fleet program. I am told because the car was not purchased here I can bring it for service but I will not get a loaner while the car is in service -Not even when I pay for it(!)- or any car washing. Hiding behind “Fields policy” and gladly handing the customer the short straw. I am not sure if I am more disappointed with the dealership or Volvo allowing this treatment of customers that just purchased an $80,000 car. DISAPPOINTMENT EVERYWHERE!! Wish I could go back to AUDI / EXCHANGE in Highland Park. They give customers the feeling they are valued and don’t make you a second class citizen. More
Had nail in front tire and though I didn’t have an appointment. Denise got me in and took care of me. She’s the best. Attentive to customer needs , respectful and pleasant. I highly recommend this dea appointment. Denise got me in and took care of me. She’s the best. Attentive to customer needs , respectful and pleasant. I highly recommend this dealership and Denise. More