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Fields Volvo Northfield

Northfield, IL

4.8
425 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 425 reviews

May 17, 2023

Very attentive service people. The dealership is clean and neat which shows attention to detail. Steve explained my options clearly. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 17, 2023 -

Fields Volvo Northfield responded

We're glad to hear that you appreciated our attention to detail, Anne! Thank you for taking the time to share your experience with Fields Volvo Cars Northfield and Steve. We hope that we can help you again in the future. Safe travels!

May 11, 2023

Very good sales help and a great service team. I appreciated the staff who worked hard to keep us happy while the whole “paperwork” thing was going on. Very nice dealership! More

by Mctell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Singh
May 12, 2023 -

Fields Volvo Northfield responded

Thanks for sharing your feedback about your experience with us at Fields Volvo Cars Northfield. We're glad to hear our sales team and service members were helpful in keeping the process as stress-free as possible for you. It's great to know that you found our environment pleasant and enjoyable. Drive safely!

April 16, 2023

Of All my Dealership Purchases of Cars & SUV’s & other Volos, in 25 Years. This is Far the Best Dealer Experience I’ve ever had. Purchase & Services. More

by tempz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ritter
Apr 19, 2023 -

Fields Volvo Northfield responded

Thank you for the review! We are so glad to hear that you are so confident in the Fields Volvo Cars Northfield team to get the job done. Drive safely, and we hope to see you back again down the road!

April 11, 2023

Fantastic service. Sales and financing were very smooth. Zoar and John stayed late on a Saturday to accommodate our schedule. More

by overstreet1442
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoar Avni and John Lee
Apr 19, 2023 -

Fields Volvo Northfield responded

Thanks for sharing this positive feedback! Zoar and John will appreciate the shoutout. Please let us know if there is anything else we can do for you here at Fields Volvo Cars Northfield.

March 18, 2023

The office staff are pleasant, service workers are knowledgeable about the cars, online scheduling is convenient. More

by volvoguy
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 20, 2023 -

Fields Volvo Northfield responded

Thanks for the 5-star feedback! The Fields Volvo Cars Northfield team appreciates your support.

March 07, 2023

Volvo was serviced there. Although I did not purchase here, I will always go here for my service needs. Professional, friendly and always on point, I feel comfortable going he More

by Cynr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 07, 2023 -

Fields Volvo Northfield responded

We are pleased to hear about your positive service experience with us here at Fields Volvo Cars Northfield! Thank you for your confidence in our team and we look forward to assisting you next time!

March 07, 2023

Zoar was amazing as was everyone I dealt with at Fields Volvo. The entire process from start to finish was smooth and painless! I would highly recommend Zoar and Fields Volvo to any of my friends looking f More

by tcgiella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoar
Mar 07, 2023 -

Fields Volvo Northfield responded

Thank you for the review! We are so glad to hear that Zoar delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Fields Volvo Cars Northfield!

February 21, 2023

Perfect customer service, on time, quick and very good job keeping you up to date on what is happening More

by Hegel8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise
Feb 22, 2023 -

Fields Volvo Northfield responded

Thanks for this excellent feedback!

February 05, 2023

Just had my first trip to Fields Volvo with my brand new XC90 - man am I disappointed!! Car is s company car and could not be delivered to Fields because they don’t have a fleet program. I am told because More

by Edgar.Christen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Feb 06, 2023 -

Fields Volvo Northfield responded

Edgar, customer service is our top priority, so it's upsetting that we've let you down. It's very disappointing to see we couldn't accommodate your delivery or loaner car needs, but I can assure you, we will use your feedback to make improvements going forward. If there's anything else you'd like to discuss, please reach out to me directly. Thank you, David Kim - Service Manager - (847) 831-2100

January 14, 2023

Had nail in front tire and though I didn’t have an appointment. Denise got me in and took care of me. She’s the best. Attentive to customer needs , respectful and pleasant. I highly recommend this dea More

by Mare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Jan 16, 2023 -

Fields Volvo Northfield responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Denise and the Fields Volvo Cars Northfield team. Drive safely, and we hope to see you back again down the road!

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