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Fields Volvo Northfield

Northfield, IL

4.8
425 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 425 reviews

April 06, 2013

I have been a Fields Volvo customer since 1994 and could not be happier. I recently had my 2005 Volvo XC90 serviced and had a fantastic experience. My service rep., Justin Russo, made the experience so easy More

by S B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Russo
April 03, 2013

I've been going to Fields Volvo service since 1998 when I bought my first V-70 wagon in Libertyville. For the past 14 years, I had my own personal mechanic (Bill) who took a special interest in my car More

by aparsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Russo
April 03, 2013

I am a firm believer in the quality of Volvos and feel the service here is worth driving a few extra miles to get excellent quality service. More

by 3volvossofar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Russo
February 28, 2013

Rude and arrogant. I stopped in to look at a new Rude and arrogant. I stopped in to look at a new vehicle, and after showing interest in one, was approached by the Sale Manager. Not only was he rud More

by jergwen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Demma
December 12, 2012

Steve was extremely helpful and took time to answer all our questions. On multiple visits, he always available even on his day off. He was very thorough in explaining all the options available on the car w More

by bnelson002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Farshi
November 29, 2012

Mark,Mike and Steve were very patient with me as I was on the fence about buying a car. I want to say that Mike was very good about researching info for me. This process took me several weeks. When I did dec More

by Todd Pickett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve/Mike, Mark Demma
October 26, 2012

Steve Farshi was courteous, knowledgeable and a great listener. My husband and I met him over a month ago, and he did not have a Volvo XC60 with navigation to show us. However, he promised to keep look More

by calexmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farshi
September 11, 2012

Great Buying Experience! Very Accommodating. Just got XC90 with twin turbo and it was my best car buying experience ever. Great customer service, no pressure sales, good selection of used cars and knowle More

by someday27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Jones
September 04, 2012

Very happy about my experience with Fields. Ashvin was a terrific representative, followed up when he said, was extremely courteous and professional, and treated me and my family with the utmost respect. I More

by cnield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashvin Shah, Gary Jones
August 11, 2012

Barbara & I have purchased 2 new vehicles from Field's Volvo in less then 1 year. I have been a Volvo driver for over 30 years & Barbara switched from Acura to her first Volvo. We are both extreme More

by fredressel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Martinez-sales & David Cederquist-service
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