
Fields Volvo Northfield
Northfield, IL
Filter Reviews by Keyword
By Type
Showing 425 reviews
Justin in service is the only one I'd recommend He came to my aid in more than several instances where dealership wanted to overcharge me or couldn't "find" the problem. Otherwise every time I bring c came to my aid in more than several instances where dealership wanted to overcharge me or couldn't "find" the problem. Otherwise every time I bring car in for anything they always find some expensive part that needs to be replaced. Justin though is amazing and stands behind their work. More
Roger is The Man in the sales dept. For one "honest car salesman" would normally be an oxymoron but not with Roger. I bought my first used car from him and waited months until he found the perfect car car salesman" would normally be an oxymoron but not with Roger. I bought my first used car from him and waited months until he found the perfect car for me. After purchase Roger continues to go to bat for me with servicing the car and giving advice. His background is as a technician so he really knows his stuff from literally " under the hood." Before meeting Roger I have had a string of bad car buying experiences. If ever Roger goes to another dealership I will follow him there. That's how much faith I have in the man. Thank you Roger! Keep up the amazing work! More
Bought a used 08 Chevy Malibu and was not expecting to leave the lot with the car that day, but the people who worked at the dealership helped us out financially to get the car, and we drove the car home leave the lot with the car that day, but the people who worked at the dealership helped us out financially to get the car, and we drove the car home that very day. It was our first purchase in 5 years of a vehicle and the staff helped out very well. I love the car a lot and it's gas mileage it gives me. Fields Volvo of Northfield is a great dealership and I rate it 8/10. I'd definitely go back for another car. More
Justin Russo is one of the key reasons my family continues to visit Fields Volvo for all our service needs. Justin and Fields, for well over 12 years, has meet each service visit with a can do atti continues to visit Fields Volvo for all our service needs. Justin and Fields, for well over 12 years, has meet each service visit with a can do attitude and willingness to go the extra mile. We can not see a time when we would do business with any other indivdual or organization. We at Field's "Matter" each and every time. More
This is my 3rd Volvo from Field's Volvo...starting in Libertyville in 1998. My cars have always been serviced by Fields. Thy are friendly, efficient and compassionate. Justin Russo has been a wonderful r Libertyville in 1998. My cars have always been serviced by Fields. Thy are friendly, efficient and compassionate. Justin Russo has been a wonderful representative of what Fields stands for and I am pleased to continue to be a Fields supporter. More
Consistently, Justin has provided helpful and friendly service at this dealership. He helps me prepare for next visits as well as works within time constraints when necessary. It is really great to have service at this dealership. He helps me prepare for next visits as well as works within time constraints when necessary. It is really great to have someone in the service department who is trustworthy and attentive with regards to vehicle brand needs. He has been helping me for the past five years since the purchase of my car--which is delightfully (congratulations were offered by Justin as well as my closest family and friends) now "paid for!" Thanks Fields Volvo and Justin--looking forward to future years of service and pleasure from my 2007 S60 Volvo. More
I have been a long time customer of Fields and have always found the customer service provided by Justin to be outstanding. They keep my car running well and advise me of upcoming services needed so t always found the customer service provided by Justin to be outstanding. They keep my car running well and advise me of upcoming services needed so that I don't have problems. More
Justin Russo is very knowledgeable and courteous. He acquired all information I needed for a particular service. He always goes above and beyond to assist you. He definitely a huge asset to the Fields V acquired all information I needed for a particular service. He always goes above and beyond to assist you. He definitely a huge asset to the Fields Volvo service team. Thanks so much! Frank E. More
I was very pleased with the service provided by Fields Volvo. I worked with Ashvin Shah and purchased a BMW and traded in my BMW. I showed up late on a Saturday afternoon and Ashvin stayed after closing Volvo. I worked with Ashvin Shah and purchased a BMW and traded in my BMW. I showed up late on a Saturday afternoon and Ashvin stayed after closing hours. He was extremely friendly, very professional, and I never felt pressured. Overall, the experience was great and I will purchase my next car (new or used) with Fields and with Ashvin. Jeff More
I purchased my Volvo XC70 from Field's Volvo and have also been using their service for many years prior to that for a Volvo purchased elsewhere. They have been unfailingly courteous and fair. I mos have also been using their service for many years prior to that for a Volvo purchased elsewhere. They have been unfailingly courteous and fair. I most recently brought it in for diagnostics last week, which they did not charge me for. Justin Russo took the time to review the issues I was having with the car and patiently explored the options I had. I felt that he was candid, honest, knowledgeable and professional. I appreciated his support, and will continue to use Field's for service as long as I still have the car. More