Fields Volvo Northfield
Northfield, IL
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Justin Russo is one of the key reasons my family continues to visit Fields Volvo for all our service needs. Justin and Fields, for well over 12 years, has meet each service visit with a can do atti continues to visit Fields Volvo for all our service needs. Justin and Fields, for well over 12 years, has meet each service visit with a can do attitude and willingness to go the extra mile. We can not see a time when we would do business with any other indivdual or organization. We at Field's "Matter" each and every time. More
This is my 3rd Volvo from Field's Volvo...starting in Libertyville in 1998. My cars have always been serviced by Fields. Thy are friendly, efficient and compassionate. Justin Russo has been a wonderful r Libertyville in 1998. My cars have always been serviced by Fields. Thy are friendly, efficient and compassionate. Justin Russo has been a wonderful representative of what Fields stands for and I am pleased to continue to be a Fields supporter. More
Consistently, Justin has provided helpful and friendly service at this dealership. He helps me prepare for next visits as well as works within time constraints when necessary. It is really great to have service at this dealership. He helps me prepare for next visits as well as works within time constraints when necessary. It is really great to have someone in the service department who is trustworthy and attentive with regards to vehicle brand needs. He has been helping me for the past five years since the purchase of my car--which is delightfully (congratulations were offered by Justin as well as my closest family and friends) now "paid for!" Thanks Fields Volvo and Justin--looking forward to future years of service and pleasure from my 2007 S60 Volvo. More
I have been a long time customer of Fields and have always found the customer service provided by Justin to be outstanding. They keep my car running well and advise me of upcoming services needed so t always found the customer service provided by Justin to be outstanding. They keep my car running well and advise me of upcoming services needed so that I don't have problems. More
Justin Russo is very knowledgeable and courteous. He acquired all information I needed for a particular service. He always goes above and beyond to assist you. He definitely a huge asset to the Fields V acquired all information I needed for a particular service. He always goes above and beyond to assist you. He definitely a huge asset to the Fields Volvo service team. Thanks so much! Frank E. More
I was very pleased with the service provided by Fields Volvo. I worked with Ashvin Shah and purchased a BMW and traded in my BMW. I showed up late on a Saturday afternoon and Ashvin stayed after closing Volvo. I worked with Ashvin Shah and purchased a BMW and traded in my BMW. I showed up late on a Saturday afternoon and Ashvin stayed after closing hours. He was extremely friendly, very professional, and I never felt pressured. Overall, the experience was great and I will purchase my next car (new or used) with Fields and with Ashvin. Jeff More
I purchased my Volvo XC70 from Field's Volvo and have also been using their service for many years prior to that for a Volvo purchased elsewhere. They have been unfailingly courteous and fair. I mos have also been using their service for many years prior to that for a Volvo purchased elsewhere. They have been unfailingly courteous and fair. I most recently brought it in for diagnostics last week, which they did not charge me for. Justin Russo took the time to review the issues I was having with the car and patiently explored the options I had. I felt that he was candid, honest, knowledgeable and professional. I appreciated his support, and will continue to use Field's for service as long as I still have the car. More
I have been a Fields Volvo customer since 1994 and could not be happier. I recently had my 2005 Volvo XC90 serviced and had a fantastic experience. My service rep., Justin Russo, made the experience so easy not be happier. I recently had my 2005 Volvo XC90 serviced and had a fantastic experience. My service rep., Justin Russo, made the experience so easy. Great communication coupled with excellent service, made my service experience seamless. More
I've been going to Fields Volvo service since 1998 when I bought my first V-70 wagon in Libertyville. For the past 14 years, I had my own personal mechanic (Bill) who took a special interest in my car when I bought my first V-70 wagon in Libertyville. For the past 14 years, I had my own personal mechanic (Bill) who took a special interest in my car. I also have my own personal service advisor (Justin) who is courteous, professional and knowledgeable about Volvo. I appreciated the long trusting relationship that I have with Justin, the service department and the mechanics at Fields Volvo of Northfield. More
I am a firm believer in the quality of Volvos and feel the service here is worth driving a few extra miles to get excellent quality service. the service here is worth driving a few extra miles to get excellent quality service. More