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Fields Volvo Northfield
Northfield, IL
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 425 reviews
June 05, 2018
Always professional. Treat you like family. I have worked with Fields for years. I have bought 5 cars from them and they service the vehicles. Professional and caring group of people. Don’t go a I have worked with Fields for years. I have bought 5 cars from them and they service the vehicles. Professional and caring group of people. Don’t go anywhere else. More
by Veronica
Employees Worked With
Javier Merero
June 05, 2018
Always Great Whether getting a car repaired or purchasing a new one, personal always friend and great to deal with. Never an issue when dealing with the Service De Whether getting a car repaired or purchasing a new one, personal always friend and great to deal with. Never an issue when dealing with the Service Department. More
by JayZ1
Employees Worked With
Josh Ruiz & John Maragliotti
June 01, 2018
Maintenance/oil change Everyone is professional and follow up is amazing. They go above and beyond to get the work done on time and correct the first time. The overall quali Everyone is professional and follow up is amazing. They go above and beyond to get the work done on time and correct the first time. The overall quality of my experience is exceptional every time. More
by Carla
Employees Worked With
Javier
May 18, 2018
First Volvo This was our Volvo experience. The sales person, Julio Cisneros, was extremely helpful and accommodating. The dealership held our car for 6 weeks un This was our Volvo experience. The sales person, Julio Cisneros, was extremely helpful and accommodating. The dealership held our car for 6 weeks until our current lease expired. More
by First Volvo
Employees Worked With
Julio Cisneros
May 17, 2018
Smooth and fast Came in for my 30,000 mile service. The experience was fast and effortless. I relaxed in the waiting area and did some work while I waited. Everything Came in for my 30,000 mile service. The experience was fast and effortless. I relaxed in the waiting area and did some work while I waited. Everything was super easy. I asked for an estimate and it was provided while I waited and I will have the work done soon. More
by gregshea1
Employees Worked With
Ryan
May 17, 2018
Fabulous experience. Best customer service!! Let me start out by saying that I had a horrible experience, scratch that, multiple horrible experiences at my local dealer. Every time I attempted to Let me start out by saying that I had a horrible experience, scratch that, multiple horrible experiences at my local dealer. Every time I attempted to allow them to sell me a car they treated me worse than the time before. Knowing my local dealer was going to be a disaster to work with, I called Fields. Janki and the whole Fields team were AMAZING! They worked tirelessly to get me the car I wanted and everyone was so lovely when I came to pick it up. I could not recommend Fields or Janki more. They are fabulous and we will be using them again in the future. More
by Davey92
Employees Worked With
Janki Patel, Christie
May 17, 2018
Javier and Rafael Excellent service writer/ technician combo. From the time I drop the car off till the time I pick it up, I’m confident that the job will be done r Excellent service writer/ technician combo. From the time I drop the car off till the time I pick it up, I’m confident that the job will be done right. I’m very particular on who works on my car, therefore, I bring it to Fields More
by VR
Employees Worked With
Javier and Rafael
May 16, 2018
Excellent Service Javier always taking care the services that we need for our cars. It is always an amazing experience having our car serviced at northfield fields Vol Javier always taking care the services that we need for our cars. It is always an amazing experience having our car serviced at northfield fields Volvo because of him. You have a wonderful excellent employee like Javier. When it comes to car service he make it easier and convenient for us. He deserves an excellent complements More
by Nwneth
Employees Worked With
JAVIER
May 16, 2018
Called for an appointment and got in the same day Bad battery replaced and system checked, just over an hour. What more could you ask for! Checked with parts guy, Barry, who did a great job research Bad battery replaced and system checked, just over an hour. What more could you ask for! Checked with parts guy, Barry, who did a great job researching and ordering a replacement part for my other car. It arrived the next day. More
by Banker1550
Employees Worked With
Barry in parts
May 15, 2018
Always a good experience Always professional, estimates always accurate, promises always kept. It's hard to ask for much more. I purchased the car from Field's and they've d Always professional, estimates always accurate, promises always kept. It's hard to ask for much more. I purchased the car from Field's and they've done all the maintenance. I am very pleased. More
by Happy Customer
Employees Worked With
Ryan
