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Fields Volvo Northfield
Northfield, IL
420 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 420 reviews
June 10, 2018
Outstanding customer service by Javier. On many occasions Javier worked with me in making sure that my service was being done properly and any needs such as loaner vehicles were always met.I On many occasions Javier worked with me in making sure that my service was being done properly and any needs such as loaner vehicles were always met.I also greatly appreciated the extra effort that Javier and the Service Manager put forth when an issue did arise. They gave 5 star service! More
by Angie
Employees Worked With
Javier Melero
June 09, 2018
AWESOME SERVICE Again! Once again the Service Writer, Gavin Hamilton performed Outstanding with my vehicle. From entering the building to picking up my freshly washed and cl Once again the Service Writer, Gavin Hamilton performed Outstanding with my vehicle. From entering the building to picking up my freshly washed and clean vehicle. Easy to understand just what was wrong with my vehicle he NEVER talked down to me. More
by Carguy427
Employees Worked With
Gavin Hamilton, Doug Morris
June 08, 2018
Tire check Had a nail in my tire and they fixed it so I didnt have to purchase new tires. When I need tires I will comeback and purchase them here! Had a nail in my tire and they fixed it so I didnt have to purchase new tires. When I need tires I will comeback and purchase them here! More
by MrsH
Employees Worked With
Gavin Hamilton
June 07, 2018
Great Zoar went out of his way to familiarize Me with my new car and has even told me to come back for further tutorials. He is very professional Zoar went out of his way to familiarize Me with my new car and has even told me to come back for further tutorials. He is very professional More
by Vrtmom
Employees Worked With
Zoar
June 07, 2018
Service Detai Fields Volvo is all around a fantastic dealership where the customers are treated well and the service is professional. Doug, George, Gavin and Rober Fields Volvo is all around a fantastic dealership where the customers are treated well and the service is professional. Doug, George, Gavin and Roberto are always helpful and accommodating! More
by 2016 XC 90
Employees Worked With
Doug Morris
June 05, 2018
Always professional. Treat you like family. I have worked with Fields for years. I have bought 5 cars from them and they service the vehicles. Professional and caring group of people. Don’t go a I have worked with Fields for years. I have bought 5 cars from them and they service the vehicles. Professional and caring group of people. Don’t go anywhere else. More
by Veronica
Employees Worked With
Javier Merero
June 05, 2018
Always Great Whether getting a car repaired or purchasing a new one, personal always friend and great to deal with. Never an issue when dealing with the Service De Whether getting a car repaired or purchasing a new one, personal always friend and great to deal with. Never an issue when dealing with the Service Department. More
by JayZ1
Employees Worked With
Josh Ruiz & John Maragliotti
June 01, 2018
Maintenance/oil change Everyone is professional and follow up is amazing. They go above and beyond to get the work done on time and correct the first time. The overall quali Everyone is professional and follow up is amazing. They go above and beyond to get the work done on time and correct the first time. The overall quality of my experience is exceptional every time. More
by Carla
Employees Worked With
Javier
May 18, 2018
First Volvo This was our Volvo experience. The sales person, Julio Cisneros, was extremely helpful and accommodating. The dealership held our car for 6 weeks un This was our Volvo experience. The sales person, Julio Cisneros, was extremely helpful and accommodating. The dealership held our car for 6 weeks until our current lease expired. More
by First Volvo
Employees Worked With
Julio Cisneros
May 17, 2018
Smooth and fast Came in for my 30,000 mile service. The experience was fast and effortless. I relaxed in the waiting area and did some work while I waited. Everything Came in for my 30,000 mile service. The experience was fast and effortless. I relaxed in the waiting area and did some work while I waited. Everything was super easy. I asked for an estimate and it was provided while I waited and I will have the work done soon. More
by gregshea1
Employees Worked With
Ryan
