Fields Volvo Northfield

Came for an oil change. It's starts with the greeting you receive from you Customer Service Rep and continues throughout your time spent at Fields, if you choose to stay and It's starts with the greeting you receive from you Customer Service Rep and continues throughout your time spent at Fields, if you choose to stay and wait. The Coffee and other treats are always fresh and welcomed. All the check out personnel are equally great. More

Professional, courteous, and helpful. Javier got my repairs done quickly so I could leave for my trip! He called to keep me informed throughout the process. Great job by the team. Javier got my repairs done quickly so I could leave for my trip! He called to keep me informed throughout the process. Great job by the team. More

Great service The service department has really stepped up there customer service in the last two years and because of this I will continue to purchase vehicles fro The service department has really stepped up there customer service in the last two years and because of this I will continue to purchase vehicles from Field Volvo in the future. More

1st service for leased Volvo The check in and check out process went smoothly. Service was great and all associates were professional. I had a loaner with all the features I was a The check in and check out process went smoothly. Service was great and all associates were professional. I had a loaner with all the features I was accustomed to. I was checked in and on my way rather quickly. There were not surprise issues, just routine maintenance. More

trust I have never felt more assured that my service will be done right and if any issues come up that they will be addressed on a timely basis. Having my I have never felt more assured that my service will be done right and if any issues come up that they will be addressed on a timely basis. Having my second car from the dealership, with now 8 years of service experience, could not recommend them more highly. More

Always Pleasant Javier is always pleasant, informative, gracious and really concerned about our issues with the car. We always get exceptional service from Javier ev Javier is always pleasant, informative, gracious and really concerned about our issues with the car. We always get exceptional service from Javier every time we bring in the car. More

Regular service on 100K Volvo XC90 Fully priced, but well worth it. Very helpful service supervisor. Facilities clean and inviting. Check-out was efficient and helpful. Initial check Fully priced, but well worth it. Very helpful service supervisor. Facilities clean and inviting. Check-out was efficient and helpful. Initial check-in was comprehensive but quick. More

Generally very helpful and efficient We've had to bring our certified Volvo SUV in a couple of times, one time was an issue with the door lock, another time with the charging cable that w We've had to bring our certified Volvo SUV in a couple of times, one time was an issue with the door lock, another time with the charging cable that was not Volvo's fault. They have been very helpful every time and resolved all issues. They were a little difficult with the charging cable which required an extra stop, but in the end they replaced it without any issues. Generally speaking I highly recommend this dealership, including the sales department. Very honest and genuine. More

Excellent communication and facility I was kept informed every step of the way by text and personal interaction with the service team. The facilities make waiting easy! There is great WiF I was kept informed every step of the way by text and personal interaction with the service team. The facilities make waiting easy! There is great WiFi, snacks, a couple of televisions, comfortable seating, a room for kids to play... the whole set up screams convenience and comfort. More

Fast, efficient service. I arrived a few minutes early, was taken almost immediately and given an explanation of the 60,000 mile service. I asked for a few upgrades and some I arrived a few minutes early, was taken almost immediately and given an explanation of the 60,000 mile service. I asked for a few upgrades and some changes and they were made with no problem. I got a quick shuttle back to my home and, when ready, a quick shuttle back to the dealership for my car. All-in-all everything was great. More