Fields Volvo Northfield
Northfield, IL
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Pleasant Service quality and friendly people. Car was ready as promised. I was able to pick up the car after the service department closed which was helpful be Service quality and friendly people. Car was ready as promised. I was able to pick up the car after the service department closed which was helpful because I could only get to the dealership after a certain time during the day. More
Quick oil change I have been serviced both of my Volvos at Fields for years now. The service staff is always friendly and knowledgeable. I like the waiting room with I have been serviced both of my Volvos at Fields for years now. The service staff is always friendly and knowledgeable. I like the waiting room with Wi-Fi so I can work on my computer while waiting. The coffee is always good too. More
Tremendous service, friendliness and help. Excellent. Excellent in every way possible. I can rely upon and trust Xavier and his crew. Xavier Martinez goes the extra mile to help and make all is good. Excellent in every way possible. I can rely upon and trust Xavier and his crew. Xavier Martinez goes the extra mile to help and make all is good. More
Wonderful service Very efficient and friendly service staff great loaner car. Kept me well informed during the repair. Always a great experience. With Fields. Would Very efficient and friendly service staff great loaner car. Kept me well informed during the repair. Always a great experience. With Fields. Would recommend them always for sales and service. More
Love this place! Words can’t describe how much work and effort and extra hours the staff at Northfield volvo has put in for us to get our vehicle! Both Zoar and Christ Words can’t describe how much work and effort and extra hours the staff at Northfield volvo has put in for us to get our vehicle! Both Zoar and Christy were so kind, thoughtful and advocates for what we wanted with our car ! Thank you! More
Came for an oil change. It's starts with the greeting you receive from you Customer Service Rep and continues throughout your time spent at Fields, if you choose to stay and It's starts with the greeting you receive from you Customer Service Rep and continues throughout your time spent at Fields, if you choose to stay and wait. The Coffee and other treats are always fresh and welcomed. All the check out personnel are equally great. More
Professional, courteous, and helpful. Javier got my repairs done quickly so I could leave for my trip! He called to keep me informed throughout the process. Great job by the team. Javier got my repairs done quickly so I could leave for my trip! He called to keep me informed throughout the process. Great job by the team. More
Great service The service department has really stepped up there customer service in the last two years and because of this I will continue to purchase vehicles fro The service department has really stepped up there customer service in the last two years and because of this I will continue to purchase vehicles from Field Volvo in the future. More
1st service for leased Volvo The check in and check out process went smoothly. Service was great and all associates were professional. I had a loaner with all the features I was a The check in and check out process went smoothly. Service was great and all associates were professional. I had a loaner with all the features I was accustomed to. I was checked in and on my way rather quickly. There were not surprise issues, just routine maintenance. More
trust I have never felt more assured that my service will be done right and if any issues come up that they will be addressed on a timely basis. Having my I have never felt more assured that my service will be done right and if any issues come up that they will be addressed on a timely basis. Having my second car from the dealership, with now 8 years of service experience, could not recommend them more highly. More