Fields Volvo Northfield

Service with a smile and ten some Everyone at Fields are always helpful and pleasant. Gavin and George have always taken great care of my service needs. Promises are kept. I’m always t Everyone at Fields are always helpful and pleasant. Gavin and George have always taken great care of my service needs. Promises are kept. I’m always told exactly what is going on with my car. More

Excellent and fast service. I had my car in for it's 60,000 maintenance. Ryan quickly and efficiently signed in and was given a loaner (I did have to schedule ahead for this per I had my car in for it's 60,000 maintenance. Ryan quickly and efficiently signed in and was given a loaner (I did have to schedule ahead for this perk). The girl was very nice and quick. The next day, my car was ready when Ryan said it would be, I although was stuck at a vet appointment and could not get to the dealership til after they closed. I called and they were very nice and thanked me for letting them know that I wasn't able to make it. I picked up my car the very next morning. I was in and out within 10 minutes. Thank you for the fast and courteous service. More

67500 Service Visit Fast check in. Given an overview of what would be done. Grabbed a quick cup of nicely hot gourmet coffee and biked home. All very easy. Everyone seems Fast check in. Given an overview of what would be done. Grabbed a quick cup of nicely hot gourmet coffee and biked home. All very easy. Everyone seems to be busy and know their jobs, whether it be at the service counter, out in the receiving bay, or at the cashier counter. Always a spotless environment and professionally quiet. At pickup, I get a review of what was done, findings, and any costs. The car never drives better than en route home from these visits. More

Why Would I Go Anywhere Else We have had an excellent relationship with Field's Volvo Northfield. The first time we brought our vehicles for service, Field's Volvo demonstrated t We have had an excellent relationship with Field's Volvo Northfield. The first time we brought our vehicles for service, Field's Volvo demonstrated their commitment to customer service. Their staff is personable, professional and most importantly trustworthy. The service will be performed at the quoted price and it will be completed at the time they said the service would be completed. Field's Volvo Northfield is an excellent service provider for our vehicles and I trust them to complete the work that needs to be done so, why would I go anywhere else? More

Good, professional and quick !!! I went for test drive XC90. Zoar was that great so couple hours later XC90 was parked in my garage :) I love Zoar’s sense of humor. Jack I went for test drive XC90. Zoar was that great so couple hours later XC90 was parked in my garage :) I love Zoar’s sense of humor. Jack More

Gréât Service This dealership takes pride in the service they provide and has genuine exceptional customer service. I have never had a bad experience and will alwa This dealership takes pride in the service they provide and has genuine exceptional customer service. I have never had a bad experience and will always make the hour drive to this dealership because they care and are great at what they do, More

Normal service appointment Satisfied. Having nothing more to add. My service experience with Volvo has always been positive. This is not the first Volvo we have owned. 25 wo Satisfied. Having nothing more to add. My service experience with Volvo has always been positive. This is not the first Volvo we have owned. 25 word review is rediculous. More

Mike Pritchett rocks! Mike picked up my V60 from my home (which is @25 miles from the showroom) to take it in to be detailed. He selected a loaner that operated similarly t Mike picked up my V60 from my home (which is @25 miles from the showroom) to take it in to be detailed. He selected a loaner that operated similarly to my car that I found very easy to adapt to and he returned my car at my convenience. We have more experience with Fields BMW, so we had high expectations....that Fields Volvo has met and exceeded! Linda Crane Boyd Jackson Park Highlands Chicago, Illinois More

Awesome attitude & service My experience at Fields has been consistently excellent. They provide good service with an excellent attitude - always! Thank you to the whole team in My experience at Fields has been consistently excellent. They provide good service with an excellent attitude - always! Thank you to the whole team in service and in sales. More

Excellent Service This dealership provides the best service, they are customer focused and their commitment to their service concept is a model for other dealerships. I This dealership provides the best service, they are customer focused and their commitment to their service concept is a model for other dealerships. I highly recommend them to other Volvo owners. More