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Fields Volvo Northfield

Northfield, IL

4.8
425 Reviews

770 Frontage Road

Northfield, IL

60093

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Showing 425 reviews

December 15, 2023

Took my Volvo XC60 for service and waited while it was performed. Everyone at Fields was welcoming and friendly. I had my dog with me and the entire staff welcomed her like she was family. The service was More

by michaelronzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pritchett
Dec 18, 2023 -

Fields Volvo Northfield responded

Michael, it's great to know that you felt welcomed with your dog at Fields Volvo Cars Northfield. We're glad we could provide a quick service for your Volvi XC60! Thanks for the positive feedback.

December 11, 2023

I bought my 1st S40 at Fields and Rodger Martinez was the salesman that helped us. Thirteen years later I needed a new car and just my luck Rodger still with Fields in Northfield,, and the rest is history. H More

by jeu723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca
Dec 11, 2023 -

Fields Volvo Northfield responded

We're glad to know that Rodger was able to assist you again after all these years at Fields Volvo Cars Northfield! It's great hearing how satisfied you are with your new car. We'll pass along your feedback and appreciation, thanks for recommending us!

November 15, 2023

Crystal and David in the service department were great. David got me in for an urgent repair within 48 hours. My car was in and out within 3 1/2 hours. I often find that dealers are hesitant to try and get More

by drvge46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ritter and Crystal
Nov 16, 2023 -

Fields Volvo Northfield responded

We're glad to know that Crystal and David from our service department were able to assist you promptly with your urgent repair at Fields Volvo Cars Northfield. It's great they could also help get part of the repair covered under warranty! Thanks for sharing this positive experience.

October 31, 2023

Everybody I met at the dealership was courteous and helpful. The waiting room is spacious and comfortable. The job was completed within the anticipated time. It is hard to find anything to complain More

by alperreg
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Brandt
Oct 31, 2023 -

Fields Volvo Northfield responded

We're glad to know you had a positive experience at Fields Volvo Cars Northfield and found our team courteous and helpful. We strive for comfort, efficiency, and top-notch service! Thanks for the great review!

October 27, 2023

Dave is a service hero. Always looking out for our safety. Always feel well taken care of. MC More

by Dancehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 27, 2023 -

Fields Volvo Northfield responded

Thanks so much for your awesome feedback for Dave! We are glad he could be your service hero here at Fields Volvo Cars Northfield.

October 06, 2023

Excellent service recommend five stars George salesman great guy I am very happy with my new car More

by margbellino22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Oct 09, 2023 -

Fields Volvo Northfield responded

We are thrilled to hear that George provided excellent support. Thank you for choosing Fields Volvo Cars Northfield, and enjoy the new ride!

September 02, 2023

Great service very accommodating. Always friendly. I showed up on the wrong appointment day ,Denise managed to fit me in the schedule. That is I call great customer service. Would hig More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise p 5 stars 10 if I could
Sep 05, 2023 -

Fields Volvo Northfield responded

Ken, we're delighted to know Denise was able to accommodate you at Fields Volvo Cars Northfield even on the wrong appointment day. Thanks for your recommendation and kind words!

August 11, 2023

Nick from service is nice and helpful. He explained to me was done to my car. More

by rin22sal
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 14, 2023 -

Fields Volvo Northfield responded

We are glad to hear that Nick provided excellent service. Thank you for choosing Fields Volvo Cars Northfield.

July 15, 2023

This is an absolutely wonderful dealership. Always courteous always helpful and always extremely professional. I would highly recommend Fields Volvo anywhere twisted in the highest quality of p More

by Gmbotwin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Roger
Jul 17, 2023 -

Fields Volvo Northfield responded

Thank you for the wonderful review! We're delighted to hear that our team at Fields Volvo Cars Northfield provided courteous, helpful, and professional service. Take care!

July 10, 2023

David was professional, courteous & very helpful detailing my service requirements and provided options. I felt he was going extra mile to help me. More

by rmnandam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 10, 2023 -

Fields Volvo Northfield responded

Thank you for the review! We're glad to hear that David provided excellent service and went above and beyond to assist you. We appreciate your kind words and hope to see you again at Fields Volvo Cars Northfield!