
Fields Volvo Northfield
Northfield, IL
Filter Reviews by Keyword
By Type
Showing 425 reviews
Took my Volvo XC60 for service and waited while it was performed. Everyone at Fields was welcoming and friendly. I had my dog with me and the entire staff welcomed her like she was family. The service was performed. Everyone at Fields was welcoming and friendly. I had my dog with me and the entire staff welcomed her like she was family. The service was done quickly, my car was washed and ready to go. More
I bought my 1st S40 at Fields and Rodger Martinez was the salesman that helped us. Thirteen years later I needed a new car and just my luck Rodger still with Fields in Northfield,, and the rest is history. H salesman that helped us. Thirteen years later I needed a new car and just my luck Rodger still with Fields in Northfield,, and the rest is history. His very professional, helpful and not your typical salesperson trying to make a sell. His truly a great person and willing to work with your needs. The staff in Field are also awesome. I wish I could say the same for the manager Mustafa tho, he was not willing to work with me. Good thing the next day, Rodger worked with a different Manager and she was able to work with me. I am very happy leaving the dealership. Thank you again Rodger, you’re awesome will recommend you for anyone who is considering a Volvo. More
Crystal and David in the service department were great. David got me in for an urgent repair within 48 hours. My car was in and out within 3 1/2 hours. I often find that dealers are hesitant to try and get David got me in for an urgent repair within 48 hours. My car was in and out within 3 1/2 hours. I often find that dealers are hesitant to try and get items covered under an “extended warranty” but Crystal was able to get an unexpected part of the repair to be covered. More
Everybody I met at the dealership was courteous and helpful. The waiting room is spacious and comfortable. The job was completed within the anticipated time. It is hard to find anything to complain helpful. The waiting room is spacious and comfortable. The job was completed within the anticipated time. It is hard to find anything to complain about. More
Great service very accommodating. Always friendly. I showed up on the wrong appointment day ,Denise managed to fit me in the schedule. That is I call great customer service. Would hig Always friendly. I showed up on the wrong appointment day ,Denise managed to fit me in the schedule. That is I call great customer service. Would highly recommend Fields Volvo. Thank you Denise. More
This is an absolutely wonderful dealership. Always courteous always helpful and always extremely professional. I would highly recommend Fields Volvo anywhere twisted in the highest quality of p Always courteous always helpful and always extremely professional. I would highly recommend Fields Volvo anywhere twisted in the highest quality of product and service. More
David was professional, courteous & very helpful detailing my service requirements and provided options. I felt he was going extra mile to help me. detailing my service requirements and provided options. I felt he was going extra mile to help me. More