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Fields Volvo Northfield
Northfield, IL
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Good, professional and quick !!! I went for test drive XC90. Zoar was that great so couple hours later XC90 was parked in my garage :) I love Zoar’s sense of humor. Jack I went for test drive XC90. Zoar was that great so couple hours later XC90 was parked in my garage :) I love Zoar’s sense of humor. Jack More
Excellent and fast service. I had my car in for it's 60,000 maintenance. Ryan quickly and efficiently signed in and was given a loaner (I did have to schedule ahead for this per I had my car in for it's 60,000 maintenance. Ryan quickly and efficiently signed in and was given a loaner (I did have to schedule ahead for this perk). The girl was very nice and quick. The next day, my car was ready when Ryan said it would be, I although was stuck at a vet appointment and could not get to the dealership til after they closed. I called and they were very nice and thanked me for letting them know that I wasn't able to make it. I picked up my car the very next morning. I was in and out within 10 minutes. Thank you for the fast and courteous service. More
Gréât Service This dealership takes pride in the service they provide and has genuine exceptional customer service. I have never had a bad experience and will alwa This dealership takes pride in the service they provide and has genuine exceptional customer service. I have never had a bad experience and will always make the hour drive to this dealership because they care and are great at what they do, More
Normal service appointment Satisfied. Having nothing more to add. My service experience with Volvo has always been positive. This is not the first Volvo we have owned. 25 wo Satisfied. Having nothing more to add. My service experience with Volvo has always been positive. This is not the first Volvo we have owned. 25 word review is rediculous. More
Mike Pritchett rocks! Mike picked up my V60 from my home (which is @25 miles from the showroom) to take it in to be detailed. He selected a loaner that operated similarly t Mike picked up my V60 from my home (which is @25 miles from the showroom) to take it in to be detailed. He selected a loaner that operated similarly to my car that I found very easy to adapt to and he returned my car at my convenience. We have more experience with Fields BMW, so we had high expectations....that Fields Volvo has met and exceeded! Linda Crane Boyd Jackson Park Highlands Chicago, Illinois More
Awesome attitude & service My experience at Fields has been consistently excellent. They provide good service with an excellent attitude - always! Thank you to the whole team in My experience at Fields has been consistently excellent. They provide good service with an excellent attitude - always! Thank you to the whole team in service and in sales. More
Excellent Service This dealership provides the best service, they are customer focused and their commitment to their service concept is a model for other dealerships. I This dealership provides the best service, they are customer focused and their commitment to their service concept is a model for other dealerships. I highly recommend them to other Volvo owners. More
My only dealership Always prompt. Always polite. Always keep their promises. I had to go to a different dealership ( geography demanded). I’ll frive twice as far to Always prompt. Always polite. Always keep their promises. I had to go to a different dealership ( geography demanded). I’ll frive twice as far to be sure to come back to Fields. More
Great! It was the usual expert service I've come to expect from Field's Volvo and their staff. I want to give Fields the best review I can, but your survey It was the usual expert service I've come to expect from Field's Volvo and their staff. I want to give Fields the best review I can, but your survey is too demanding. Some of us have a life beyond surveys... There, is that twenty-five words or better? More
The salesperson and tech were very helpful. Everyone at the dealership was courteous and welcoming. Test drive was very helpful and informative. Tech session went well too. Both Tom and Mich Everyone at the dealership was courteous and welcoming. Test drive was very helpful and informative. Tech session went well too. Both Tom and Michael said I could return for more sessions to learn more about touch screen commands. More